I've been wanting to write a review for a long time. For several years now, sometimes (because I know the seller's attitude) I go to this store (Magnet shopping center). And every time I come across a terrible attitude towards the customer- a lack of desire to advise and help, a terrible tone in conversation, arrogance, and timidity.
A very unpleasant salesperson (with black hair). She didn't say hello in response to a request to help pick up the paint, she just told me where the palettes were, that you could choose for yourself, and continued to sit and do your own thing.
See original · Русский
2
Т
Тt
Level 8 Local Expert
April 24
I join the higher-level reviews. The store itself is not bad, the assortment is good, BUT the attitude of the seller (a woman with long black hair) spoils the whole impression. If it wasn't for the product that was in this store (the store on Dzerzhinsky Ave.), I definitely wouldn't have bought anything. I made an online order, and the next day the store called to confirm the order. But what a boorish attitude to customers on the phone is beyond words. I don't say "hello" or "goodbye" about this at all. Apparently, for a salesperson to greet customers is something supernatural.They spoke to me in such a boorish tone, as if I owed the store something... upon arriving at the store, they tried to sell me a smaller product at a larger price.
Management, put the store in order, your rating could not be worse, but with such employees, the store will close soon because all customers will go to other stores, of which there are plenty. An employee who hates people shouldn't work in the service industry at all.
I am writing a review from a layman buyer, not a professional hairdresser or nail designer) The palette of hair dyes is wide, different manufacturers are represented (Italy, Russia, etc.), a lot of hair care cosmetics, again of different price ranges. I will immediately mention that the range is not a mass market, but for professional use. There is a choice of professional equipment for hairdressers (I chose a BaByliss hair dryer) and nail designers, cosmetics (I saw waxes, etc.), make-up artists (makeup brushes, eyelashes, eye shadow). I bought eyebrow paint there; as a gift to a hairdresser friend, a hairdressing negligee (very cool and stylish) and other work accessories (brushing, paint brushes, hair clips). Separately, I would like to note the work of consultants in the store. I have been a regular customer for almost three years and what I like is the lack of staff turnover - there are only two consultants who are very good at product information. They help you choose the color of hair dye, advise you which mixton to add and in what amount (while providing you with a written scheme))). In general, I like the store, I recommend it. Thank you for your good work and wish you business development)
Boorish attitude, under the guise of branded goods, they sell a fake, when asked to show a certificate, they simply say that it is there, somewhere for sure.
I buy disposable materials, it's a pity that the choice is not big. But it's very convenient for me, because there's a problem with delivery right now.
I especially pay attention to disposable sheets and sometimes the quality fails. This is for an amateur.
But the point itself is good.
See original
Фарход Садыков
Level 13 Local Expert
July 25, 2022
It's a great store. A large assortment. The seller knows his business. He will tell you everything. I'll probably come back to them more than once.
Everything is fine! And they will advise and treat you calmly if you start choosing between different products for a long time!!! And a very good choice, at affordable prices!