Profstal-Stroy is a disgusting quality of laser pipe cutting 50*25*1,5 . The size deviation of the finished parts from the model was up to 2 mm, both plus and minus. So all 64 details. On the quality claim and the requirement to redo, first followed a week-long red tape "solving the issue", and then in a boorish form it was proposed to follow the rules: a photo with dimensions, a written claim, time for consideration, time for decision-making, lawyers, etc. In other words, defective parts and calipers lying in front of the performer's eyes in the hands as proof of marriage, they are not evidence for making a decision in a place.
The result: a few lost weeks while the production, devoid of details, just stands. I do not advise everyone, you will get a headache. There are many much more flexible and decent companies. To everyone interested, I can provide factual evidence of the above.
I came across this company several times, after the first time, I vowed not to contact them anymore, because they made the product and did not get into the size. After a year of hiatus, they themselves offered to resume work ... and again on the same rake. Not only were the production dates violated (the invoice was signed on 25, paid on 28, and the product was manufactured on the 19th of the following month) for 2 weeks, but the requests were "at what stage of the manufacturing process, the manager disappeared altogether, neither in the manager nor by phone." There was no reaction to the letter of claim for refusal of manufacture, and a week after the letter, they showed up with an offer to pick up the finished product. As it turned out, this is the same product that their competitors have three times in production!!! It was twice cheaper, so I had to order and buy until there was feedback from them. These conversations were with different managers, because after the "jamb", it was changed for me for further fruitful work. In general, if you value your time and nerves, I do not advise you to contact them. It is better to contact others, even if there are deadlines and it may also be, but they keep in touch all the time, and do not hide. If it were possible to give a minus sign, I would have given it without hesitation.
Excellent product quality. Always on time. Fast and accurate shipment. I would only like to advise you to smile more often to the person who prescribes products)
Everything was done on time and in good quality! Modern equipment and a high-quality approach to business, everyone will consult and even show the process of making your order.
They can't collect the order, they don't know where they have it in stock, after they loaded the car, it turns out that they forgot to load one position, the territory is dirty, loading took 2 hours instead of 30 minutes.
The DISGUSTING quality of both metal and products (see photo), and communication with customers from the moment of contacting! We searched for an answer to the quality claim for a week, and then we sent it. It turns out that I threw away more than 800 rubles.
Thank you for the prompt and high-quality production of the order. The packaging is done carefully. I would like to express special gratitude to Evgeny Andreevich for his professional approach and competent execution of the order.
We thank the staff of Profstal-Stroy LLC, in particular Dmitry, for the implementation of the project on the design and installation of ventilated facades in production. The quality is at its best at an optimal cost!
SEC named after I.P.Senko expresses gratitude to Profstal-Stroy LLC for the flawlessly performed work on the development of the KMD project and the supply of materials as soon as possible for the Repair of the monument to the fallen wars in Obukhovo ag (Grodno district).
I would like to thank the company for its competence and efficiency, reading the comments I initially doubted whether to apply, but I took a chance and was very satisfied.Thank you very much!
With this message, IMPRESA ENGINEERING LLC warns organizations and private entrepreneurs associated with the production of metal products about the risks of working with Profstal-Stroy LLC.
Profstal-Stroy LLC, concluding a contract, does not consider it necessary to fulfill it, although it requires a 100 percent prepayment. The information that comes from Profstal-Stroy LLC about the manufacturing process does not correspond to reality. The result of this attitude is the breakdown of contractual obligations from Customers.
They promised a lot during the device, but in the end - nothing. It's easy to throw money, extremely easy. Eugene, with whom you will communicate at the device, it is unclear why he is there, zero competence, an act of completed work is not needed for a month, but when he decides to throw you out, he will begin to demand it. And of course, according to the classics, he will block the room so as not to bother the master. Take care of your time and nerves, do not mess with scammers!!!
A great company, they implemented something that no one wanted to take on (a complex closed profile). And they shipped it quickly, they didn't make you wait for the truck to load. Super, well done!
I would like to express my gratitude to the staff of Profstalstroy for a competent approach to business, especially to Alexander. The panels are manufactured on time exactly according to the project and everything is installed. We are very pleased with the cooperation
We ordered a vent facade with substructure and granite tiles for our facility. We are very grateful to Igor Novitsky for correcting errors in our own project, he completely rewrote the project for us.
This way we avoided problems with window openings and overspending of porcelain stoneware. We would like to thank all the employees and the director who took part in the work. We are satisfied with the timing and how the facade was made and installed on the building
Terrible attitude towards customers.
First you wait for the discharge, but they are in no hurry at all. After that, you wait for it to be uploaded, while constantly reminding yourself of yourself. The approximate time of discharge and loading is 50 minutes- an hour
Until you send a 100% prepayment, we are ready to promise anything! As soon as they have the money, you're nobody!!! Terrible attitude towards customers, especially regular ones (even a dealership agreement is an empty word for them). It's time to change the supplier!!!!