I rated the work of the entire store staff at 5! Five for high professionalism, competence, and attentive attitude to customers. I would like to wish the team good health, success in their work and adequate customers.
We ordered a sofa in September 2024, made an advance payment, today is 02/18/25, but there is still no sofa. The sixth month has passed. When I called the production, I was told that there would definitely be no apologies or specifics by the end of the month... Disgusting attitude towards customers! If you plan to order a sofa from them, keep in mind that you have picked up orders, and you will have to wait in line for six months.
I bought a large beautiful sofa from the Progress factory, there was a lot of joy, but not for long, our sofa became as creaky as an old barge, even though it was rotten, and even under warranty. Is it really impossible to do something normal so that the whole house doesn't creak, and our house is big and everyone can hear.