I myself and my whole family often visit, or rather, I visited, an institution at Brest.
Moscow
There have been problems with service, serving size, and especially with the waiting time for an order in the evenings and at lunch.
But today is my last visit, unfortunately...
That's why.
They brought me sushi on a white pie plate (slightly larger than a saucer), just eight small pieces lying flat without anything, like in a canteen (it's a pity I didn't take a photo - I was SHOCKED)
I learned the name of Vlad the cook from the girl who brought me this very plate, although she could have paid attention to it too.
When I asked her to change the pitch, I saw the bewilderment in her eyes and her demonstrative behavior .
At the same time, after serving on a special dish, I still waited for the salad for about three minutes, along with the appliances.
People, where has the catering culture gone?!
Where is the elementary "excuse me", and not a snort for being "annoying"?!
And now a little bit of economics :
My average check is 30-40 rubles for me alone, multiplied by +/-30 weeks a year, and then
It's a loss for the establishment if I go out for 900- 1200 rubles (let me remind you that I often went in with my family, and this is plus 2-4 people with the same check)
+ I always sent my clients to the "mug"
And that's at least once a month, 12 people had lunch (until they got tired of waiting and started leaving for Corona)
and sent people to you every day for little things.
I am sad that a place where I could feel pleasure and relaxation, humanity,
care and joy from the unique generous gifts
It 's closed for me ...
Thank you for being in my life.
I wish there were more places like this. It is very tasty, fast and high-quality. Non-stressful atmosphere, pleasant interior. The available menu. The bar counter is well made. I liked.
It's not a nice cafe near the house. From the entire menu that I ordered, everything was always delicious and, as for me, the portions were large. The only drawback is the waiting time, especially in the evenings
every time I don't go in, the coffee doesn't taste good at all, the food also leaves much to be desired, once I even had to wait for an unfortunate ham sandwich to take away for a very long time, while the toast was dry and there was no filling, the only plus was for the more or less pleasant staff, polite and apologized for the delay, I should have left a review a long time ago in general, not only at this point, but near the tsum in Progreso it is also completely tasteless, although the potential of this chain of establishments is not bad, there is so much choice of dishes, I wish you only success)
It was a modest place from the outside, but after ordering coffee and an elementary omelet breakfast, I was very pleasantly surprised: I got excellent coffee and the most delicate omelette, and for a very reasonable price. An excellent point for a small pit stop at the exit towards Baranovichi-Minsk. Yes, and great music!
Good evening. I want to leave a complaint about your staff.
At 21.05 I made an order for a set of rolls.
While I was waiting for the cashier, I heard repeated swearing, loud obscene laughter.
When ordering rolls, the cashier was able to understand what was needed from the fourth time. When I was asked to present a book of comments and suggestions, she pretended that I was asking for tea. And at the end of the order, a receipt was issued, but I never saw the book of comments.
It is unpleasant to observe such behavior of the staff. A good mood and a friendly team is great, but a three-story mat for the entire institution and the "inclusion of a fool" is absolutely out of the ordinary.
Over the years, Progress has risen from a small cafe to a place with a varied menu and a good location: in the evening, watching the summer sunset while sitting at a table outside is wonderful. The prices are also quite affordable, the staff is friendly, there are cumulative drink cards (it seems the 7th is free).
Exterior . It is conveniently located , there is a public transport stop nearby , and a large parking lot. There is a shop nearby. The only cafe with a landing in the CGB area . There is its own outdoor advertising that highlights the cafe . It has its own entrance . Interior. The cafe is decorated in a modern style , with panoramic windows with wooden , cozy blinds. The tables are small, there are not many of them . The bar is large. Staff. The cashier / bartender /waiter will meet you at the bar, help you with the choice, take the order and bring it to you, but the cafe is self-service. The waiting time is from 5 to 25 minutes, since the menu is quite large, there are burgers and shawarma, tortilla, sushi, desserts. The menu is located in two places, sushi above the bar, the rest on the bar, a large selection of coffee. Prices are above average. Atmosphere. The cafe is comfortable, not crowded , there is a TV with background music on, I've been to cartoons several times. The toilet is located separately, the bartender has the key.
We traveled with friends by car, stopped for a snack. An extensive menu, everything that was ordered was available. And most importantly-very tasty! The pancakes were promised to be smaller in size, the chicken is the most tender, the croissant is fresh and soft. The portions are decent, the staff works quickly.
It's generally edible, but it doesn't taste very good. I have questions about the serving of the dishes. It's a very long wait.
P.S. the food is cold, but the beer is warm
A small cozy cafe. Not a bad menu. Music. Polite staff. There is a place to wash your hands. Small tables. One of the disadvantages is the toilet in the next cafe, the porch is next to it.
Phone service is ok
The waiting time is Terrible
If you want to order in advance, do not come here. I ordered that the food was ready in 50 minutes - just cheesecakes, not only did it take 1.5 hours since I arrived, I also waited + 10 minutes
nice place, delicious coffee, reasonable waiting time, coffee was ready in 2 minutes. my order was mixed up a bit, but the girls immediately apologized and redid everything. the staff is friendly.
I visited the place in passing in order to warm up with a cup of hot tea in this inclement weather. A lemon was offered in tea and a hot dog was recommended on request. It tasted 100 out of 100, exactly what you need 🤤
I quickly warmed up with tea on the way. Now I just have to try the rolls that a friend advised me in this cafe
Previously, they always took sushi only here. It's a complete disappointment right now. Rice is not tasty , dry and there is a lot of it . There are few fish and fillings. Something like that…
Perhaps for ordering food through Yandex, the score would have been higher, but it so happened that we came to eat in fact at the institution itself. There weren't many people, but in order to sit comfortably and no one will push you in the back, you need to try - the seats are very inconveniently located. When we sat down, no one came up to us and I decided that it was self-service, so I went to the bar and made an order. The order was waited for about 15 minutes, it was brought quite quickly and it turned out that it was not self-service after all)) the burgers are delicious, overeaten) it is not very convenient that the toilet is not in the institution itself, you need to go across the street to open the door to some administrative part of the building.
The atmosphere is wonderful, the staff is polite, cozy, clean and delicious! The menu is quite varied! And I especially recommend the shrimp in batter, they are simply delicious here!!!
There are no complaints about the food, as a rule everything is delicious. But there are questions about waiting time and cooking. I waited for the tortilla for 25 minutes instead of the promised 10 minutes.And when I received the order, I received an excuse that there were a lot of orders before me. The hall was empty before me! I can't believe all those bulk orders were over the phone. Please evaluate the customer's waiting time more objectively! This is very critical for the lunch break.
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1
valentin kordun
Level 2 Local Expert
October 18, 2024
I made an order online for pickup through the website. It says that "wait for the operator to call"
Drove up after 30 minutes, no one has dialed. No one took the order to work. The charge also stood in the queue for 10 minutes. The trouble with the processes is complete. The person at the checkout must serve the guests, drive in the orders, and answer the phone…
One of the best places to order sushi, shrimp and other wonderful dishes! The staff is always polite and attentive, cozy atmosphere, beautiful interior. The waiting time is short.
Note to the ladies! My friend hangs there every day)))single and cheerful by the way 💪😀😀
And the girls from the staff are friendly. Special greetings to Alyona.
And in general, a quiet, peaceful place, you can both eat ice cream with your family and have a cultural holiday with friends🤭🤭
I go to this cafe for sushi, they are the most delicious of all here, I've tried everything. Big ones, Philadelphia is all about fish, not just the top. I took a Caesar salad once, it was also delicious, a large portion. I recommend it!
Terribly long service, ordered only nuggets and a mini cheeseburger and waited for more than 30 minutes. I do not advise ordering here, about a long wait (more than 30 minutes) They don't warn you. The staff is not friendly, they cannot clearly explain how much longer they can wait.
Fast, tasty, large, selection of dishes! The menu is tailored to different tastes and budgets! Nice interior, friendly staff! There is a summer playground where it is very pleasant to sit with friends in the summer!!!
I couldn't eat in this cafe, we came together with my daughter at the same time with a large company, the waitress immediately approached the company, there was no one to us, I asked for the key to the toilet to wash my hands, my daughter sat down at the table, when I returned, no one approached her, she was 12 years old, I went to the counter myself to take the menu, there were more visitors who came up, I took the menu myself, when we decided and came up again by ourselves, we were told that the waiting time would be 30 minutes, maybe I didn't understand something in the service system, but the desire to dine there disappeared.