Disgusting attitude towards customers. I wanted to take a refrigerator, the conditions seem acceptable. Delivery was said to be from 17 to 22. I warned that I was leaving and could not wait until 22, and asked if possible to bring it early. As a result, I stayed until 22 (in the hope that they would come anyway). The refrigerator was never brought and did not even call to warn that they would not arrive. Time wasted
In my case, I found everything I needed for myself. The service is wonderful. The prices are reasonable. An SMS notification reminds you of the end of the rental period. Thanks for the service
We took a lamp from the jaundice of newborns, a rare position, available to choose from! Everything was shown and told.
We went to a meeting, extended it for free for three days due to the child's illness!
I definitely recommend it!
We agreed on the phone to pick up a cleaning vacuum cleaner for a day. We arrived at 16:00, it turns out that it was possible to pick up until 13:00. No one warned me about this on the phone. No options were offered. The service is "on the level". Let's turn to the competitors. Thanks)
They gave me a cleaning vacuum cleaner in dirty condition.the nozzle simply pours with a jet and does not spray.and they demand to hand it over in its pure form.I'm very disappointed.the equipment is in a very sad condition.They smile at you when you come.They are very aggressive when dealing.
It took a long time to deliver the order. The courier arrived later, I had to wait all day. For a refund, an inconvenient location on the market. There is no way to drive up by car. There are no complaints about rental items.
Excellent rental at affordable prices. I apply more than once for goods both for the child and for cleaning. Previously, bicycles were always taken there) a large assortment from pacifiers to household appliances 👏🏻 I recommend 👍
Everything is at the highest level!
I took tents with all the accessories for recreation. Tents and sleeping bags are clean and well maintained. It was nice to relax. The service is good, everything was arranged quickly, when handing over the tents, everything also went great and fast.
I will be 100% back. Thanks!
It's trash. I do not recommend it, although they start working late from the city bike path, the bikes are in poor condition. I do not recommend wasting time
The courier was supposed to pick up the refrigerator, they said he would arrive from 17:00 to 22:00, they said they would call in advance to take the refrigerator out of the house, as a result, the courier did not arrive and did not even call that he would not arrive today, I had to wait until 22:00 and so that no one would arrive, extremely dissatisfied with the service and service
We rented a window cleaner robot. It's all good. In terms of price, service, the quality of the robot's work and the attitude of the staff. We will contact you again if you need to rent something.
The bikes are already tired (the rubber is worn off, switching worked poorly on some), but overall a good place, a large selection, proximity to the bike path.
If you want to face picky and arrogant employees, come here. I rented an electric stove for two months. I washed it before returning it. Naturally, it theoretically cannot be perfect clean because this item is in the rental. Upon acceptance, pointing to a small divorce in an inconspicuous place, I was told that the tile was dirty and refused to return the deposit in the amount of 10 rubles. Adding at the same time that if they accept it in this form, they will have to pay 10 rubles from their pocket. In general, they made me laugh:) It is useless to try to bombard arguments. Employees behave like robots and don't want to understand anything. I suspect that they have such an additional income. Good luck in your work!
I am attaching a photo of the tile before acceptance after rental.
Polite staff. Acceptable prices. It is difficult to find by location if you are visiting this address for the first time. A wide range of products for every taste.
I came to get acquainted with the assortment for the first time. I opened the door and immediately from the threshold the girl barked "expect" so much that I just turned around and left. I won't come in anymore.
The rental service focuses on all categories of citizens and various groups of goods. It is very convenient to find the necessary goods very quickly, they quickly conclude a contract. The location of the point is not very convenient.
A wide selection. Very acceptable conditions for cooperation. Convenient delivery conditions. The ability to remotely resolve issues regarding the terms of use. Thank you for your work.
We rented a refrigerator for a month. They took a deposit of 20 rubles and paid for the refrigerator.
At the end of the rental period, the refrigerator was brought and handed over in its pure form (but you can order it for a fee so that they also pick it up).
I had to take
a wheelchair for myself to be taken to the hospital with a hip fracture. Everything is fast, clear, inexpensive, and most importantly: a clean and tidy chair. I am very pleased. In the same hospital, it was very uncomfortable in their chair.
Excellent inexpensive rental in the old market of Svelt. You can easily rent children's goods: sun beds, high chairs, car seats and even breast pumps. It is easy to extend for the right time. You can pay online. I will contact you again.
I had to get a walker urgently. They called in the evening, probably at 5 or 6 o'clock, and you know, the company got into the situation and brought what it needed literally an hour later!
Terrible rental. They charged 25 rubles for the delivery. And then it turned out that in order to be taken away, you need to pay 25 rubles again. As a result, I paid more for the delivery than for the rental of an expensive simulator for a month. this is the first time I've encountered this, although I constantly rent simulators. And for some reason, they do not publish negative reviews on their website, of course
Good rental of goods.
Everything is in excellent condition, good prices
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3
Show business's response
Ms
Level 4 Local Expert
October 22, 2023
Delivery is paid. They also take it back for a fee! 7 rubles. If you paid in advance and refund before the end of the lease, the money is not refunded!
A terrible organization. A broken swing was brought (a rack with toys was not fixed, which distracts the child's attention). Today is the last day of use, they need to hand it over today. I offered to bring it tomorrow from the very opening (Saturday, a non-working day for most of the population), they said you would pay a fine for being late for a day. They insisted that the courier would arrive and he would have to pay 5 rubles in cash. Let's see if they give you a check.
They do not read their contract, according to paragraph 3, in case of defects in the equipment being delivered, which the customer has not been warned about, they are obliged to replace the working equipment or fix the malfunction within 3 working days, at the expense of the lessor. As a result, they wrote that everything is fine, this is a weak thing in the swing. It's not normal to rent out broken things. Don't get involved, there will be problems.