Promtelecom has been working for 12 years, everything is in perfect order.If we take into account our military situation, then it works perfectly, repairs are carried out during the repair and the calls to the TP are real, and those who are not happy with something, as for me, all providers will not be happy.
If there is no snowfall in the city, no hurricane and no arrivals.Then all the turnover is done quickly.
And so if all of the above happens, then all operators will have a delay in repair and dialing.
So I RECOMMEND IT!!!
Sites do not load your promtelekom, the Internet is generally stupid, disappears when you call the promtelekom operator, they respond like reconnect the router, or the problem is in the router, how can there be a problem in the router if I put it new, and they also say that they do not see it on their computer, the Internet disappears very often
If you are thinking of connecting promtelekom, do not try! On December 13, the Internet went missing, the wire fell on the road due to weather conditions, it was hit by a passing truck and cut off, we applied. So - SO FAR they have not deigned to come. A week ago, we called another provider, they said that "work is underway, so we are not connecting yet." So, they called back and connected us faster than promtelecom responded to our request left a month ago. By the way, the Internet in November also almost did not work because of DDOS attacks, and before that because of some earthworks. Tech. support is just terrible, after waiting in a huge queue you can simply turn off when you are already in 1-2 place and about 20 minutes of your time will go nowhere. If you get through, the operators never know anything, they can't clearly answer any questions, and if they do, they lie (for example, they told us that they were fixing two streets from my house and would soon reach us, it was two weeks ago, they still haven't reached us), the manner of communication rude, they can just hang up if they have nothing to answer. During a month of calls to them, they did not provide any clear information about the timing and progress of the work. Moreover, they had the audacity at that time to raise the price and withdraw money from their personal account. It's just an office of scammers. Thank God that we have Trinity and several other options here, people in neighboring areas have no choice at all, which is what this "company" uses. Avoid promtelekom like fire, if your nerves are dear to you, and those who already have promtelekom and still do not have the Internet - write complaints to Rospotrebnadzor