I am pleasantly surprised that the staff at this organization is always polite, both on the phone and when you arrive in person. They'll explain everything.
Thank you for your human attitude and for your work.
I wish you grateful customers!
Excellent service, fast, professional, friendly. Everything is very convenient. It is easy to search, and it is also convenient to get there. Everything is clean and beautiful. Thanks for the good work.
Parking at the building is convenient, there is a bank branch nearby, I have contacted here more than once, issues have always been resolved quickly and promptly. Everyone will tell you and tell you, this rarely happens in state institutions))
I was at the boiler maintenance at the sole proprietor these are people who are supported by pensioners, they disrespect customers for servicing the boiler, they take money just from the air 69 rubles for 15 minutes of work just with a vacuum cleaner and + I wind up the boiler so that it breaks and they were called for a call of 25 rubles + spare parts that you will buy for a lot of money they need to be changed again, they just screwed up the boiler for me, that it was out of order for gas in January, I paid 150 rubles + light250 kv, I was forced to replace it with another one and conclude a contract with gorgaz, so it started at first you need to turn off the money, I have to find a person to remove the boiler and install another boiler that I I bought it, I need to pay for the installation from 300 to 350 rubles + reconnect to call Gorgaz again to pay, not counting that I had to buy the boiler on credit, my pension is 590 rubles. will you advise me how to live on if we do not have control over IP today, especially there are no discounts for pensioners
A very good organization . Everything is clean and tidy. Everyone is very polite , all issues are resolved very quickly . Very competent and qualified specialists . Thanks to everyone who works in this organization.
The polite staff helps and directs you to the right specialist, everything is great! The electronic queue and it doesn 't take long to wait , everything is solved, I appeal more than once everything is cool
Polite staff.
Beautiful, new office for working with consumers
Fast service.
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Show business's response
Е
Егор
Level 7 Local Expert
July 16, 2023
Shame, shame, and once again, SHAME
Shame on the state institution!
An employee arrived in my absence, "checked" the column, gas, demanded that my roommate sign for me and added the amount for this "inspection" to my utility bill. I called and asked to re-inspect, because I was absent during the "inspection" and also not my signature is in the act, where my last name and initials are written!
There was complete inaction on the part of the employees, no one came, did not call, the inspector Dmitry himself did not deign to pick up the phone, although he left a number for communication.
I paid the money FOR NOTHING!!!
Shame, ugh!
I respect the work of the valiant gas workers. But it was necessary to digest the gas meter, I signed up, they said the queue was like a mausoleum. He pinned the situation to a friend, said that the repair in the kitchen had stopped because of the gas workers. He says, go pay, and the transfer period will be shortened. I did as he said, although I did not believe in it, and after paying, they called me and said they would change it earlier by a month. Respect for the gases, and everyone else should be patient. But a tip, pay right away.
I was satisfied. I didn't stand in line, I didn't wait for half a year, they didn't chase me around the offices. Well done, there is no bureaucracy and swagger. Keep it up.
Terrible organization, it was cold outside, the gas boiler was not working well, we were sitting in the cold at home, they said they would come in two days to fix it, on the day they were supposed to arrive, they called, they said:- we do not service boilers! Why not tell me right away.
a worthy tradition is full controllability!!! Managers have been respected, as long as I remember gorgaz, always on top.It would be more useful for line workers to take the initiative...
If it wasn't for the need for conversion, I would never have turned.Not only are the employees (employees) incompetent in their field, they cannot explain why the washbasin is considered a sanitary and hygienic device according to their local regulations, and not sanitary equipment, but also boors.And chief engineer Kurbeko O.N. runs away from the office without any explanations at all, just not to communicate.Initially, he stipulates the connection / disconnection of the new gas pipeline, which he insisted on laying, will happen within 3 calendar days, and as a result, all this nonsense has been dragging on for more than 2 months.Although the laying of the gas pipeline, the replacement of the boiler and the meter have already been carried out.And another plus is due to the fact that the client refuses to sign a service agreement.gas boiler, and wants to sign with another organization, refuses to sign contracts, citing various reasons.Although I hadn't paid any attention to it before.And the most annoying thing is that no one cares about such a situation.I advise you to write complaints, maybe something, thanks to us, ordinary citizens of the Republic of Belarus, the situation will change.
The office for concluding contracts and settlements with the population, 12.00 — queue, 12 people are crowding in the corridor (the height of the pandemic), only 2 windows are working