An organization in which unforeseen situations are always happening. Daily system freezes are normal, the queues are endless. They give coupons to the queue even when there are 180 people in front of you, and you physically will not wait for your turn because there are at best 10 people per hour for legalization. The ticket for the queue is valid only today, if you come tomorrow, then you need to take a new ticket in the queue. People walk and stand in line for 2-3, although there are helpers there who will take you out of line for a lot of $. Payment for services through the cashier of Kazpost is a separate story, since 9 a.m. there was no synchronization between Kazpost and the special zone, while payments were accepted as if nothing had happened. If you want a refund, you need to go to another part of the city to write an application and wait two weeks. As a result, the base began to function by 17:00, people sat all day waiting for the base to start working, there were no alternative solutions to the problem, for example, to approach the next day without a queue from the employees of the special zone. The manager or whatever they call him, who is responsible for such cases, is completely zero, he was notified that the base does not work at Kazpost at 9:00, but they sent people to pay through the cash register, although there was an alternative to pay through Caspi bank via QR.
One of the main institutions in the city, cash registers for some reason do not accept cuar payment. Kaspiy there are no ATMs in the building. To withdraw cash, you need to go to the city (for information, the car dealership is located on the edge of the city) I don't know why they made such terrible inconveniences. I had to stand in a long queue at the checkout twice. Generally tin. Where is the akimat looking???
It is not yet possible to provide fast service, the staff is in a hurry, the main thing is that time passes. "I'm sorry," she said. It is necessary to be a man, speak and do one!
We issued a car through Caspi. I just arrived, they took the rooms and that's it. No queue, everything is so fast. The design did not overshadow the purchase 👍
I was in the PSC for the first time. I was surprised at how polite and cultured the staff was . All issues were resolved clearly and quickly . I wish there were the same employees everywhere in municipal institutions.
I passed the driving test for category C1, because in Atyrau, the PSC does not have such an opportunity. The courteous staff and the PSC are equipped with all the equipment for passing exams in all categories. There is a place where our local PSC aspires, study guys.
See original · Русский
1
1
М
Максим Гайдук
Level 3 Local Expert
August 9, 2024
A useless organization never works, a car can't be made to take exams, crowds of people are waiting!!!
Everything was cool in the beginning, all the cash registers were working, but now one disappointment from these cash registers. We urgently need to establish this process of easy payment for people.
I exchanged my driver's license very quickly on time. I was upset by the broken chairs. Repairs are already required in places inside the building. A lot of employees are hanging around.
The mask seller is clearly in agreement with the management. Everyone goes through the office where they sell masks, make unnecessary copies of documents and photos. At any request, they are sent to this office.
Everything is great, thanks for the excellent work to the girl behind the 11th window, unfortunately I do not know her first and last name. I got the numbers in 30 minutes.
It is located outside the city. It's almost a desert. There is nothing. But it's clean inside. There are machines with drinks at the entrance. There are cars on the street with drinks and food at an affordable price. There is 1 bus. Every half hour. Taxis are terribly expensive. You can go to the neighboring city with this money) It's hot and stuffy in the building right now, despite the fact that it's +17 outside the window. There is a small playground for children. So you can roift with the child if you have nowhere to leave it. But no one will look after him. So it's better to leave the kids alone. And so everything is correct. But for a long time. There are only 3 ticket offices and 2 of them serve for an hour or even 2. And there is a sooo long queue for the fast service. There are clean toilets on the street benches. And the urns. The area for practical training is very large, everything is equipped. Not bad. But it needs to be improved.
The guys helped, thanks! We arrived at 16:50 10 minutes before closing time, prompted and helped to arrange a car through the Caspian Sea, after 15 minutes we received numbers and documents.
It's a mess as always. 1414 It is impossible to get through. The queue must be booked electronically. They say the queue should be occupied 3-4 days in advance. No one knows whether it is true or not, because the applicant does not see if there is a place for the date that he needs. If a person came from another city and bought a car, does he have to wait 3-4 days to be de-registered? They would have given you a ticket on the spot and waited.
I am glad that the service in our country has become on top. Everything that is not clear is quickly explained and prompted by the staff. All in one place and no running around in different organizations. If we could put things in the same order as everywhere else, it would be great.
In this modernized and improved institution, as it is positioned, the help phone does not work. It seems like a trifle, but now I live 70 km from Aktobe, in the area, and for the 5th time I will go there to find out whether the long license plates have come or not. Everyone says come back in three days, come back in a week..And even if someone sympathized, they would offer some kind of room, because you can't really get into this SPECIAL zone, even from the city it's very far away, not to mention what to do for those who are from the district. And no one there cares about that, even though the problem is trivial. Suffer as you want. You can't say anything - THE SERVICE. No matter how much money you allocate, you still don't have the mind to do it humanly.
There weren't many people, all operations went quickly except for the cash register, I didn't like the multi-checkout, the cashier left for lunch right in front of me, refused a request to serve me.
I recently changed my expired driver's license - I was pleasantly surprised that everything can be done within 20 hours, this is a medical examination, pay fees for a medical examination, including, and get a license on the same day
An excellent solution with queues and pandemonium, if only the second branch had been opened, it would have been fine and the people would have been satisfied.
Well, there's nothing to say. Compared to what used to be "traffic police". It's just a fairy tale. The reissue takes an hour. All fines and debts can be paid in one place.
The system is not frozen today! And thank God to God! I changed my driver's license. I completed everything in 20 minutes. But I had to wait 2 hours for the receipt! On uncomfortable slippery bent metal benches.
Today I registered a car in Kostanay as a legal entity, so many documents are required. I also put it in Aktobe two days ago, no papers, everything is just fine