Why doesn't it work on Saturday, it's not very convenient, you work all days, you don't have time to come, let them rest better on Monday, and on Saturday they will make a slave day, it's still so far to go, complete disappointment
One of the worst PSC's I've been going to it since 2018, the staff always raises the tone, I've never received a single document without problems, although there are polite ones, well, there are a few. And the head of the Registry Office Kulzhabayeva Gulzhauhar Kuandykovna is not competent in her work and is very nervous and rude! In place of the head, I would like to see more competent, sociable and stress-resistant managers!
A good PSC, very qualified employees, everything is fast and high-quality, I changed my rights here, it took 2-3 hours to do everything about everything, well done!
As an Almaty resident spoiled by the service, I can say: an ordinary rural institution, rather shabby, and the operators of this PSC themselves are quite friendly and diligent people. But there is a real attraction in this PSC. In the hall, near the entrance, there is a booth - "universal cash register", where you are diligently sent by a PSC employee standing at the entrance. And in this cash register, for the payment of the state duty of 580 tenge, they took a commission of 170 tenge, i.e. 29%, Karl!!! 29!!! I transfer money to the USA by Western Union for 4%!!! Yes, for me 170 tenge is a penny, I didn't even move in right away, but it's 29% from me alone. To be fair, I will say that there is another cash register - Kazpost, but in the far corner, and there was lunch at the moment. But this super cash register at the entrance, at the checkpoint, where they are sent immediately at the entrance, suggests that the PSC management is not indifferent to it. That's it.
PSC as a PSC, there are problems with parking, especially in the influx of visits, many do not know how to use electronics, computers, consultants, if they help, do not explain anything so that people understand
I needed to legalize the conversion to a gazelle, and replace those passports. Since the Almaty region now belongs there. Everything was done within an hour, despite the fact that there is a car dealership too. I made the payment using a QR code directly from the operator, without commission
I always thought he was after Abaya. Well, let it be Valikhanov. Excellent, modern service. As I recall, with what speed I received a Soviet passport and with what Kazakh identity card. It was probably 100 times faster with the certificate. It is also convenient to buy and sell cars. And the decoration without leaving all of the same building! Very cool. Even if the tax office was put nearby or also moved to the PSC, then it would be absolutely great!
There are queues, there are a lot of people, the staff does not have time to serve. A separate PSC is needed for Issyk, a separate PSC is needed for villages, and it would not hurt to make a separate car station, it would be better if the policemen were reduced, there is no benefit from them anyway, only the people are already being ripped off by beggars!
I would like employees to work directly with people during working hours and not with their own business and be a little more polite . But this is not about all employees because you have very polite employees
The eternal queue. At the reception, the consultant is a Kazakh woman, rude, not well-mannered. He lives in the 10th house. Absolutely does not know how to talk to people, does not consider people. He talks to old people in a raised tone.
There is an eternal non-working database on the Internet and for this there are huge queues, and the registration number of cars is only one square and one long how to install it if it is not intended for a square
I was issyk tsone
I changed my identity cards.
Delay
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Александр Г.
Level 5 Local Expert
November 15, 2018
There are always a lot of people, there are not enough staff, there are also such staff who themselves cannot help in any way, either you do not want to, or simply does not know for themselves exactly what documents need to be collected and what is needed for this. Each certificate or document is made by different people, so people have to stand in queues and run from table to table. They added an electronic system, but forgot to teach how to use it, and besides, in order to get the key, you still need to go to the PSC.