How many times I applied, everything was fine. But for the second day I have been faced with incompetence and rudeness! Yesterday, the woman in window 20 was rude to me and didn't really explain anything. And today, a young cameraman named Marzhan (unfortunately, I don't know the last name) behaved just ugly! She was freaking out, raising her voice, twitching all the time, and in conclusion she said: "Go here and do your paperwork at our expense!" I believe that such inadequate and hysterical people should not work in the PSC!
The place of hell on earth. I strongly do not recommend pregnant women to visit this PSC on their own, they were brought to hysterics. What is the problem with putting an elementary printer to allow people to print documents? Some kind of obscurantism.
There is probably no worse PSC. Such a disgusting attitude towards pregnant women. Illiterate specialists work. They can't accept the documents. What do these people get their salaries for if they can't solve the problems that have arisen. I went to my number, less than a minute passed, and a new number was pressed. I had to wait another 40 minutes, before that I waited 1.5 hours, as a failure occurred in the system. Are the state bodies going to work the worst of all? And we pay taxes regularly.
The building is conveniently located. The flow of people is large, there is a normal queue for coupons. People work calmly, explain clearly and clearly.
In the PSC, you can solve all your problems quickly, but there are a lot of people and you have to wait a long time in line. The service is competent and polite.
Everything is just terrible! I go there for 2 days in a row to apply for maternity leave, yesterday I collected the entire list that was asked, I came for the 2nd time but the database froze, I came today but oh my God the list changed when I heard it and began to resent that I had to go there all day for the 8th month of pregnancy, I was told not to I rolled my eyes like that and in general pregnancy is not a disease, I do not argue it is not a disease, but you do not need to compare me with yourself, you do not know my diagnoses. When I wanted to take a picture of the badge, they didn't let me do it. I just don't understand why I have to run 300 times a pandemic for my money, why there is no respect, why do they behave as if I came to beg? Yesterday, a woman with a sore back screamed and cried because she was there for 6 hours, I don't want this to be the norm in our country.I hope at least someone from the management will read this and take at least some measures. Incompetent, arrogant, angry, employees who do not know their responsibilities, incompetents who cannot properly convey information to people (not all of them, of course, but apparently I was very lucky)
I was there last week when I went in and saw how many people there, I thought I would leave the PSC only in the evening closer. But no, thanks for the fast, high-quality service, they did everything for me in 5 minutes + 5 minutes in line by numbers.
Very politely served in general, all employees of the PSC
are well done in the Turksib district, good health and success to all, thank you so much. I got the approval for everyone without any problems
There are always a lot of people, as in all PSC , but they do not hesitate to provide services. At least, I was always lucky that the queue in front of me was up to 45 people, as today it scattered in 35 minutes. I think it's fast enough.
You can expand it, this is the first thing you want to shout!
The queue at the reception desk for the number to the operator!
There is no place to sit, or rather there seem to be benches, but the seats are almost always occupied!
Programs and computers are hanging!
The operators work slowly, as if they are being taught this!!! Many are not professionals, they explain that they are new, they just came.
Indifferent people work. They seem to be listening to you, but they don't hear you. They drive from one to the other. As a result, they gave out the wrong certificate that was needed. At least I explained it three times everywhere.
Very negative employees work for no help from them, it would be better to do everything in electronic format as soon as possible, such stuffy and rude without useful people are sitting there.
Quarantine is not even felt in the PSC, a crowd of people, half without masks, no one controls, the reception does not work at all, all citizens run and ask managers their questions, and the photographer is generally a separate topic, spends 15 minutes for each person, creating a queue to the front door, to work on the remark Hurry up, I answered; I don't care;
A good PSC, but you need to get up in advance in the online queue, otherwise they won't miss the queue without you, and when you occupy it, the queue doesn't move for a long time, so when you need to, you can be patient and wait and hand over the documents.
Oh ooh!!!! Well, I wish you patience on both sides. The smell of sweat and toilet!!! In the summer, it's just tin, everything freezes starting with computers........Disgusting service!!!!!!
There are always a lot of people, specialists do not have time. Quite often, poorly informed employees sit at a meeting of visitors. The download is brutal. In general, when you get to a specialist, the process goes faster. Specialists try not to admit mistakes made during maintenance. On the other hand, I envy the patience and endurance of the employees, they always try to be polite and courteous, because visitors are far from a gift.
The staff does not know what and how😱 There is always a queue for a ticket, they do not explain further actions, very slowly everyone wishes😭
See original · Русский
Марта
Level 30 Local Expert
February 23, 2021
The employees are not very competent. There are a lot of people in the hall. There are queues in the self-service area, since all operations are carried out for a long time, the consultant himself does not understand anything.
About 6 years ago, it was better when all operations were performed by employees, and not this eternally suspended egov.
There is no sign of where the toilet is located. I wouldn't be surprised if there isn't one for visitors at all.
In the last 6 months, as I have noticed, the service has improved significantly. The PSC staff themselves offered help when I could not get the necessary certificate. But some sluggishness of the staff still remained. I believe, hope and expect that this will be corrected.
Well done, we have debugged the system of individual service at a certain time, this person does not need to wait long hours in line to visit, as it was before. This is good news.
The workers are hardworking. What I like about the Turksib district is that all the organizations are gathered in one place, for example, a bazaar. then the akimat. March. PSC. And for pensioners, the center is called and finally the train station. Everything is in order, even our ochre police are nearby and forgot the telecom. I don't know in another area. I think they scattered them.
Firstly, there are a lot of people with and without masks.Secondly, you do not know how to serve disabled people by categories.In the third, the staff is very rude
Oooooh the most terrible PSC. Everyone loves to fuck with each other, go there, I don't know where to take it, I don't know what. Zero points for you guys.
In principle, all your paper problems can be solved here. Here you will receive an address certificate, a passport, etc. Of the disadvantages, such PSCs, in the largest area of the city, need 3-4. There are a lot of people in queues and parking in front of the building is small.
Employees (not all of them, of course) do not know the laws themselves and the answers to the questions asked. You tell them one thing, they send them somewhere to another institution, in this other institution they say that only in the PSC they can give you such certificates. A madhouse
As you come there, you swear like that, they don't know basic things, for example, they can't give a certificate about the composition of the family registered in the house, they say there is no such thing
They work very carelessly , they work on the sidelines , queues , there is no queue outside the queue for their own , brother in his own way.There are many unskilled workers who live in their own world.
She worked in the PSC herself, it is very difficult to work with the population. Many people do not understand how it is and think that there are only idlers sitting there.
Slow service, all with such faces, as if we owe them something, and not they owe us. We don't force them to work there, either work normally, or don't sit with a sour face and don't spoil people's mood