The specialists working in the PSC are not always competent.
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Anonymous review
November 30, 2018
There are positive moments like an electronic queue, fast work of the staff, it is not always true, but also negative ones yesterday, for example, I watched my grandmother climb from the ground floor to the top, and then again to the first, the young are puffing and the old are generally hard. Then, when receiving an electronic signature, the confusion with the assistants at the computer needs to be sorted out. And there is no clear answer, can I rename the company name to the Latin alphabet (the new Kazakh Alphabet???)
I don't know how anyone does it, but I am satisfied with the work of the PSC, the managers are polite, courteous, understandably calm, which is unclear, explain.
I went with the child recently to open the EDS key. I got lost in the queues. There are so many computers, but only two specialists. And there's such a big queue.
Very often, at the height of working hours, half of the tables are without operators, as well as after the visitor leaves, the operator does not immediately call the next one, being distracted by phones or conversations with other operators.
The service wants the best, today we went to get help from a psycho and a drug addict, so their system does not work, the staff does not even know when it will be possible to get help
In short, this is not an institution for people, there is a huge queue with nothing to sit on, despite the fact that there is an emptiness in the center of the hall. You can also install special chairs, there are plenty of places.