It's a delight. The service is accelerating every day. They treat visitors with attention and kindness. Neat, comfortable, and clear. The boss is watching everything. And this is simple in comparison with the PSC in Shchuchinsk, for example. Many thanks from the citizens of the Russian Federation. )
On Auezov 189, the ticket office does not work, the program does not work, they just sit there, they send zero service to Valikhanov, they do not know anything when and what will start working, they do not know, the question is, what is their job? Just sit out the hours and go home..no benefit to people
Everything is fast and good, but there is one window in the migration service, because of this they stood for almost twenty minutes, it is very inconvenient, although they just had to hand over the docks.
The service is good, all the specialists are polite.There is no dressing room, I think this is a minus.It was with a child, there was nowhere to leave it.!It's hard not to feed a baby. Is the state organization not provided for?!
Let's start with the fact that there are eternal power outages in the PSC itself, and end with the fact that as soon as you go inside you see a kilometer-long queue.
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Роман М
Level 20 Local Expert
February 25, 2023
Fast, courteous service. I received a ticket, 5 minutes and was already with a specialist. I was very pleased.
The cash register does not work, QR is only the Caspian, it does not work either, they send it to the People's Bank to pay, why it only works with one bank, and why there are no other devices in the PSC itself. Just the Stone Age
Very long service, no one knows anything, they just send to each other, and there is no sense from this, we do not do it at all, and so on. A bunch of excuses
Oh, in general, I mean the PSC , there is a queue here and no one is responsible for anything, the staff who have served does not behave competently , this their actions says that we have a very illiterate state
Everything is very good!We recently contacted the PSC.A young guy, a PSC employee, helped very well.the guy knows his job perfectly well.very pleasant.
Everything is fine except the reception.... I understand that the work with rape is meticulous... and there are many pensioners who do not keep up with modern technologies... but it's still your job... and the reception of any institution is the face of this institution. Smile and politeness... required!
They are always serviced there, the staff are great, they help quickly, a lot of people, but the queues move quickly, the staff is polite
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Серик
Level 13 Local Expert
August 18, 2021
It was great at first.Over time, discipline dropped.every employee makes a bastard of himself.the attitude towards visitors is disdainful, references to instances. But it was originally conceived just according to the system - one window.
Now it has become much easier to receive many documents.
An electronic queue system, many customer service specialists, responsive and highly qualified staff.
The programmer in this PSC has managed so that it is not possible to log in:
- neither to Yandex disk;
- not in Google Drive;
- not in the cloud Mail.ru .
I wanted to throw the EDS into my elbow, so I don't use flashcards anymore. It didn't work out that way. There was no time to go into the BIOS. I had to leave unserved.
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Евгений Викторов
Level 19 Local Expert
September 7, 2021
It is not competent, but the lack of knowledge and technical glitches are compensated by the courtesy and attention of specialists
The service leaves much to be desired, the antivirus was not installed, it was only recently installed,my new flash drive was, when using it with them, it was infected,visitors do their work,who print the invoice and before,abstracts, etc.
I visited the PSC almost every day, responsive cashiers, employees of the registry office department. Reception as timurovians: everyone knows, they will help everyone