I applied to the PSC as a trusted person, despite the unusual case, they helped me quickly resolve the issue and get a positive result. Thank you for your work.
Satisfied. They processed my requests very quickly and promptly, the parking is not small, the queue is not that big, the air conditioners are working!
I applied on Tuesday afternoon, and the IIN was ready on Wednesday at 11:00. After issuing the voucher, I waited for a maximum of 3 minutes, they work very quickly.
Everything is fine...As always , there are a lot of people ...the staff is polite and everything is done in order...everything is explained in an accessible way .
In the morning, 30-40 minutes before the opening of the PSC, people gather, about 20 people and take a live queue for electronic queue coupons)) then, at exactly 9 a.m., the doors open and the competition begins, who from this queue will be the first to run up to the ticket counter, and the adventures end there. The electronic queue resolves quickly enough, since there are many service windows (in my opinion 2.0 windows), the service is fast. IIN is done for a day
The queue at the entrance, the absolutely indifferent service of the administrator, copies of documents cannot be removed for the necessary service, the attitude is as if employees are being pulled to work during their vacation, that's how lazy things are
The queue is long for a consultant, put a second consultant, it is clear that there is a large load on one consultant. The consultant is standing in front of the entrance to the PSC.
On the 1st of the month, I submitted an application for registration of an IIN. The production time is indicated by 1 working day. There were no notifications either by mail or by phone. I can't get through on the phone.
Arriving on the 6th, I was told that there was no response from the state body. We can only wait, although I asked about possible solutions to the issue.
Having applied again on the 11th, I get the same answer. There are no solutions offered.
I turned to the senior manager, the only thing they offered me was to re-apply.
And again, the queue, the time spent, the nerves.
Con like con, you go in for 2 minutes, you disappear for half a day, a live queue at some windows is nonsense, because people can't stand it, they leave, everything gets lost and panic begins, there seems to be a lot of places, but everyone is crowding
In general, it's not bad, but there is something to improve: 1. It is necessary to remove the bottleneck of the queue for receipt of the ticket. 2. Employees do not know all the quests, they redirect from window to window. It's about changes in the IIN.
There are no air conditioners, despite the fact that it is 33 degrees hot outside, the room is packed with people, there is a queue at the reception, a tail that is lost in the depths of the hall..
Specialists, due to their lack of competence, forward clients to each other...
I ordered a certificate of criminal record on egov, not only did the application status hang and I waited 3-4 months instead of 5-10 days, I knew that the certificate was in 2 PSC (because a friend had the same situation at that time), the PSC said that they did not relate to egov in any way and were not responsible for it, they drove through all the offices where people were surprised at such a hanging of the application, the certificate was never issued, the money for it was also not returned, as if it got into the service of the 15th century
I received an IIN. Everything is fast. The queue is small. 2 hours after submitting the application, a message about the assignment of the IIN has already arrived.
At the reception, people are wild and rude and their work with the population does not justify their rudeness. Otherwise, in terms of technology, they are not top class, but we can say that they are well provided for
In principle, the service of the operators is normal, but it takes a lot of time for one person.But they know their job.I still did my business in 1.5 - 2 hours. AlhamduliLlah.
I needed a certificate of paternity, but I didn't even know if there was such a fact or not, I tried to consult with the appropriate specialist, took a coupon, waited, my turn came, so the woman was not able to consult me, she was looking for this service for 15 minutes. I also needed a certificate for the certificate, if the establishment of paternity took place, which I did not know (both documents need to be paid for). I asked how I could find out if it was or not, so that I would immediately tell which documents to issue (the deadline for processing documents is 14 days), she was stupidly silent, sat, looked at me and was silent. As a result, it turned out that you can call the registry office and ask about it, but she did not tell me anything about these certificates at all, I lost a total of an hour and a half, as a result, I left there with nothing to another MFC, where I was already promptly helped.
See original · Русский
Терентьев Т.
Level 5 Local Expert
February 20, 2023
We arrived in the afternoon, there was no queue for coupons, and we quickly registered an application for registration of an IIN using the coupon.
The message about the registration of the IIN came a few hours after the request
There are a lot of people, it can take about an hour to take a ticket to the electronic queue.It's stuffy, the air conditioners don't work, the toilet is dirty
Everything is clear, fast, and everything is explained at the reception. Young people near self-service tables help the elderly and visually impaired to apply for services. One drawback is that the server is constantly crashing.
The public service center provides all services, the staff is qualified. Despite the fact that it is better to go there by car, buses do not run often, there are a lot of people at the beginning of the year. It is better to book a queue online in advance if you do not want to spend a lot of time waiting.
A good center. Everything is fast and high-quality.
See original · Русский
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Эрнесто Че Гевара
Level 4 Local Expert
June 6, 2022
Well, to be honest ..... Although the issues are being resolved here, but there is no smell of teamwork and about the queue at the reception you need to decide why only 1 spec is always
It is necessary to put people in their position, disperse half of them, let the restroom be put in order, the attitude is as if not people come to them and even home.
I came to clarify the issue of the birth certificate. The employee replied that documents were needed (taking all the necessary list). The next day, my wife and I came and we were sent to the registry office saying they don't do this . It 's an outrage .. We specifically went and clarified in advance , but they were irresponsible and did not apologize . I began to clarify why they do this , one word was told to you at the registry office . They don 't know how to work with the public . Consultant without responsibility
The horror is a complete mess...there is a crowd of people, no distance, the work of PSC employees is not complicated ....a crush .There was a reservation, they say no, where are they looking? How their system works!!!