Maps • Almaty • Public service centers

Public Service Center

Rating 4.4
Open until 8:00 PM
Almaty, Zhandosov Street, 51

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Almaty, Zhandosov Street, 51
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Единая справочная
1414
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Panorama
Rating 4.4
733 ratings
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242 reviews

Y
Level 8 Local Expert
January 24, 2023
Excellent service.
1
1
Level 8 Local Expert
June 19
We arrived at the PSC, the reception said that the IIN can only be obtained for a fee. Payment at the checkout, then without a coupon at certain windows. We asked if it was definitely impossible to get it for free - the answer is "no." We called the unified center at number 1414, they said that you can get it for free. We came to the reception again, we were sent to the window to some man who apparently explains about state duties. He said that there used to be two options - free through a shared queue and paid for 4000t with a "service". Supposedly now it costs 5500t for everyone, there is no free option anymore. At the same time, on the gov website.kz clearly states that the IIN is free for foreigners. But employees don't care about this information. We took the ticket to the free queue, but the manager immediately called some boss, who forbade us to do it without payment. As a result, I had to pay 5750t per person, a kind of Personal Manager service. At the same time, both windows, where we were told to go, are empty at the same time - the managers left for lunch. I had to wait for them too, then one came. And again, the waiting queue. What we paid for is completely unclear. If this were really some kind of accelerated service, it would be possible to understand at least somehow, but in any case this is an imposition of a service about which there is no information in any official sources. The IIN was ready in a day and a half.
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6
С
Level 7 Local Expert
July 22
It's exactly the same story as many, but this time I didn't read the reviews beforehand. An employee of the PSC on the ground floor gave me a coupon for receiving IIN registration services. I was surprised that I was accepted immediately without waiting in line. The girl said that the IIN services were paid, which I was a little surprised at, but I still paid the money. After that, I decided to clarify whether the service is really paid. It turns out that it was paid to receive an IIN without waiting in line, and the service itself is free. They refused to return the money, offered to write a statement in 3 days, and showed a pack of the same statements that have been lying there for more than a month. Excellent attitude towards visitors. I called the police, I don't like being cheated on.
See original · Русский
2