Instead of doing their job, they began to ask "why do you need this", "for what purposes do you need it", in fact, the usual operation. After a short trial, they did their job, but guess what happened? A day later it turned out that the operation had not been performed
Good reviews are written either by employees or by people who are lucky. Everything is working slowly, the workers are not competent, I came here for several days, they say: "yes, that's right, only some documents are missing"
Very good service. The staff is competent, the administrator always tries to solve the problem, the waiting time depends on the number of people, but usually everything goes quickly, the location is convenient, there are no parking spaces, but since the service is fast, they are often released.
I hope my questions will be resolved quickly in the future.☝️👍
Located in the old city center, within transport accessibility. A large workload, a lot of new specialists who do not know well what to do in one case or another. Because of their mistakes in paperwork, they have to leave work and go several times.
Thanks to all the employees of the PSC. There are a lot of people who ask various questions, you need to have self-control. Thank you, the specialists meet everyone politely and with a smile. We solved all our questions very quickly. I recommend it to everyone.
Taking into account the national flavor, everything is fine. People climb for coupons without waiting in line, which is normal for Astana. When the queue reached an alarming size and approached the exit, one of the two employees issuing coupons suddenly left somewhere. Apparently for lunch, which looked strange. I received and stood in line for the ticket, they said that the server was not working, wait. I got back in line and the second time it turned out that everything was working. If you manage to get a ticket after the queue, then everything is normal, quickly and efficiently served. Thank you.
I would like to express my gratitude to The Specialists of the receptionist, Opera House, and thank you for your help today бүгін the best zone in Astana 👏
Everything is polite and fast. The branch is conveniently located, and any infrastructure is within walking distance — from banks and exchange offices to cafes and restaurants
New colorful seats, bright ottomans. They were very comfortable,
the feeling that you were at the train station (chairs) disappeared, everything was gray and dull.
And managers are now not from the position of the boss, across the table and fences, but next to you, they solve your question with you, and do not tell you off, as
it should be.
Even the time began to go less.
True, the smell of the toilet appeared, but these are small things.
-minus⭐ just for that
Nikolay.Human flow, high-quality service. I am grateful to Mereka Bolatovna Zhienbayeva . I can see that my qualifications are high, and I felt a respectful attitude when solving my question. Such specialists should be encouraged !
Over the past year, the PSC has become more convenient to maintain, more attentive staff and, in general, many procedures are faster. Of course, there are disadvantages, but overall excellent.
Non-residents, it is impossible to get an IIN here, do not waste time, immediately go to 7a Sauran Street. While I was standing in line to clarify about the IIN, I did not understand the confusion on the information table, the queue was not particularly respected, people were standing in line, then the man says who is registered, the people from all the cracks, began to pull their hands to him, as a result, I stood like that for 5-10 minutes and realized that I was in other the department.
As far as I was notified, the IIN is free for foreigners, but I was charged 4,300 tenge,
See original · Русский
А
Айнур
Level 11 Local Expert
April 25, 2023
The staff is very polite. We received EDS, did everything competently and quickly, and showed how to do everything correctly online for the future. The hall manager is also a very responsive person. I am very grateful to them.
A terrible crn, some kind of trash their managers do not know anything, the electronic queue is not for them, they work as they want, they run around asking each other, no one knows anything.
I contacted this PSC in advance about my passport. Employees do not know their working hours, they work until 18:00, they talk until 20:00. They don't know about getting documents either! What do they look at when they recruit staff?! Are they even taught anything at work??? Like free clinics, a chicken coop of the stupid!!! A guy with green eyes is not worth listening to at all, not only does he not know, he also misinforms!
It works very poorly! The system is hanging , then the staff ! They work slowly, they also need to be more attentive to visitors and more polite!
Running around helps a lot !!!! The competent authorities need to figure it out! Or are they on the same team?
Of course, there are a lot of people, but they are trying to solve your question as quickly as possible. I liked the attitude and speed of service delivery. And then in some, they work like sleepy flies
It seems like it's not bad here. At least, as long as I have not been here, I have always been served politely and patiently. I think you need to treat yourself the same way, then you will get a smile in return. The interior is pleasant, very bright and clean.
Very polite staff. 100% liked the service. Thank you very much to the operator girls for the fast and high-quality service.please express your gratitude from the service center
There are a dime a dozen people. It costs a lot for the reception or reception desk..... Each person has their own needs. The workers of the PSC are not very good. They talk rudely. Purely a system from the USSR. Everyone is rude to you. And at the very end, when you finish things. They're so cute right away. Cleanly break the human system. To break the will and psyche
Very often, the base freezes, the queue accumulates, everyone is nervous, I lost more than an hour waiting for the base to work. Probably the management needs to do something about it, take some steps to eliminate such problems.
The service is so-so. I came to register with the landlady of the apartment - they did. But after a couple of minutes, she applied for the discharge from the apartment of everyone except me. What do you think? - I was discharged too. Girls don't look at what they're doing at all. The desire to help the client is also not an iota.
Good location, dear polite staff, they will always help you tell you what to do and how to do it, polite staff, well-mannered calm, know their business at the highest level.
Everything is fast and clear. There is a queue, but it is moving fast.
When applying for an IIN by Russians, ask to make sure that the copy of the passport is clear. Otherwise, you will waste a day and you will have to bring it back to the PSC.
I liked the service, although I had to wait a long time. I went in for help and was given out without any problems. But we still need to work on the service .
We provide services that are not available in regional and other Prices, especially to nonresidents from the Akmola region. Queues only at the time of opening. They serve you quickly
It is impossible to get 5 stars for a state educational institution. But in principle, the PSC is a necessary and important creation that simplifies the paperwork of the population. (Although bureaucracy in our country is one of the most terrible swamps) And of course, the human factor should not be put anywhere.
I have been serving in this PSC for many years. The team is still young, but there are many competent employees. So far, there have been no complaints.
There is always a long queue.Specialists cannot answer many questions properly.In the self-service room, the guy is very rude, you ask him and he pretends that you are not there at all.
They are not competent employees, they absolutely do not know how to work with people , since they work in the service sector , at least they need to be friendly.More than half of the employees do not know their job, they go back and forth (!Very sorry.....
Stupidity is present.online work is good for lazy people.for an earlier reservation.you come to them and they look at you like a sheep at a new gate.why don't I work online if we hospital workers go online.What will happen?please, the employees of the PSC on the internet treat us with understanding.to everyone who comes to you.Be polite.This is your job!If you want, I'll tell you one thing.It was 08/21/20 at about 14.30.15.00 Saryarka PSC is located in the republic of Nursultan.I came up without armor.because I didn't know what to book.I go up to the reception there was a girl and a young Kazakh guy sitting there.I am taking the turn of a homeless girl on the issue of registration.she turns to the guy, an employee of the PSC, with a question about registration.he tells her I will help you with your registration if you meet somna.one night sleepy.Naturally, the girl was shocked!I heard this conversation myself.it was a pity there was no badge on the PSC employee.Otherwise I would have remembered who he was.so this is my feedback on your question.but I will go there again in the coming days.since my question has not been resolved.I will definitely find that guy and write a review.It's a pity that you don't have a video!!!I could have sent him a photo.know that you have such people who take up our golden time.
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Republic ave., 43, ug. Zhangeldina str., Nur Sultan
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1 star rating
26.10.2020
PSC on the Republic of 47 whom dzhangildina sharashkina office. Operators, managers are irresponsible, inadequate, stupid. From the 5th window, the girl Manura with moles on her face sits all day on the phone watching videos. I had to hand over the certificate, she did not accept the ugly one as she was sitting on the phone and is sitting. 23.10.20. 17 30. I wrote to the complaint book. Fire her from her job. Look at the camera how she behaves strangely, she needs to go to a psychiatrist for appointments, let her be treated in an inadequate mental hospital. Take urgent action. I don't want to see you in the PSC anymore. The village is sitting in the phone chewing gum. He can't connect two words. Stutter. Who are you hiring? We need to open our eyes wider. Irresponsible, illiterate, incompetence itself is constantly late. Fire her, we insist. It's the second time we've sat in complete horror. From her behavior, she is chewing gum on the phone. She's crazy, she needs to be treated in a nuthouse all her life. Fire the Manure from the 5th window with elastic bands, he won't hit a finger on a finger. It's a nightmare.
Read about her in the complaint book. Stupid, illiterate, clueless.
They always provide help , patient , polite , there is still one girl sitting there who makes out an individual entrepreneur and a real LLP , I must tell you , rude is sitting on the phone like a zombie !
Terrible PSC. I've been trying to get an IIN for 3 days. Every day there is a refusal due to the fact that the employee making the application cannot scan my passport properly.
When the EDS was not displayed on the flash drive , the workers are normal .People, visitors to the PSC, be kinder and more decent, show your character, nerves, etc. at home