Public Service Center
381 review
September 18
Do not expect to get numbers for a new car, the database always does not work, only 10 minutes out of 8 hours you will have a minimal chance to get numbers and a technical passport. I think the phrase "Hope dies last" appeared in such an institution. If you still decide to engage in a battle with the bureaucratic system and databases on the servers, prepare more carefully, the fight will be long. 🤝
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1
October 28
We have been waiting for a very long time for the car registration. The base is frozen and so
Everything seems to be fine, the staff is friendly. There is a buffet and a toilet. You can wait) there are waiting chairs, comfortable
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October 3
Disrespectful attitude towards people (at least those who take the exam). The staff is on your side, although I didn't get personal. Once I came to take it on mechanics - the car did not work (and I have no idea where to find out about it, the standard numbers from 2gis do not apply to this PSC)
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1
November 13, 2023
Now everything seems to be fine, the queues are small, the service is fast. The staff is polite. The buffet is normal, I had a snack a couple of times, everything was delicious. It definitely got better than before.
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4
November 19
The service is terrible, the base is constantly not working, employees cannot answer more than one question, all they can say is wait, we are solving this issue, the base has not been working for 4 days
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September 7, 2023
It's a mess, the toilet doesn't work, people go under the fence, one inspector conducts the inspection, instead of four, it took the whole day to inspect, and I went to work at night not rested, I didn't have time to hand over the documents, on the second day I took a queue for a ticket from six o'clock in the morning, twenty employees do not have time, earlier in the REO there were 5 employees with 2 windows, everyone managed to take the queue from the left and take the queue from the right and give it to everyone in the evening, and now 40 employees are doing this job and I look at all the work on the computer they do and do not have time. Driving is done in one car with a flat tire, the rest of the cars are broken. The queue is waiting outside.
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3
October 11, 2023
In principle, it's not bad how many times I've been, I didn't observe queues, I passed the exam quickly, the registration is quick and simple, minus it's a big queue for driving to mechanics and the minus was at that time there was no QR payment at the checkout, so you need to have cash or a card with you
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June 18
Terrible service , do not approach anyone who is not happy .Employees go about their business .
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July 21, 2023
There are a lot of people who want to apply for documents. The staff could have been more polite and competent. Convenient work schedule. Good location.
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July 3
they work very fast, they came at 9 , the 13th went in turn and at 9:20 they already left
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March 24, 2023
Good luck to everyone ! The service, competence and responsiveness of the staff does not raise any questions! Respect for this moment! But on March 20, 2023, I took the car off the register, spent the whole day, received a coupon at 9.45, sat down at the employee's desk at around 17.00, the base hung all day, as a result of which work periodically stopped! It turns out that the staff is selected competently, the provision is lame!
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4
December 12, 2023
What can I say. As in any state institution, there are huge queues in any PSC, a lot of bureaucracy, as everywhere in the country, is very far away, almost outside the city, there is nothing more to say
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October 7, 2023
Deliberately false answers on exams, they are deliberately brought down. Let the procedure for obtaining rights be returned as before to the traffic police in every city, it is inconvenient for people from the district to travel to Kostanay so that they do not miss the exam
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4
1
May 27, 2023
We have been reissuing the car for two days, then the program hangs, then there is no Internet, reissue the car to Kaz. taking into account, I will not go to Kostanay anymore ... in Rudny, a special car dealership is better and faster.
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1
November 19, 2023
I have been several times, I really liked it, they serve me quickly and politely.Well done.
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July 7, 2023
There are always a kilometer of people.
Very few staff.
Constant queues ...
With ventilation, of course, the problem of air conditioners is not stuffy, very stuffy.
And there is no through passage with parking.
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1
December 14, 2022
It's well organized. It is very convenient to perform registration actions without the participation of the Ministry of Internal Affairs. The electronic queue and the main thing are open on Saturday. Keep it up.)
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2
February 12, 2023
I wish there were more seats. It smells like a public toilet. I feel very sorry for those who sit next to me and breathe this perfume all day long. The management should think about it.
There are 5 stars in the service sector, but the stink takes away one star
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August 7, 2022
07/27/22 the car was reissued, the service leaves much to be desired, after waiting for more than an hour, we finally waited for "our hour"... When I sat down at table 16, I realized why we had been waiting so long.. While serving us, the operator managed to communicate with two employees on completely abstract topics, and almost all the operators worked like that, while my husband was processing the documents, I involuntarily watched the work of all the operators, I liked the work of only one operator, at table number 15, while the girl was serving us, he managed to send two, and appeared on the scoreboard more often than anyone It is his number..
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June 9, 2023
Well, what can I say, as always in such places, most often a lot of time is spent, but this is under certain circumstances - depending on what they applied for
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3
April 8, 2023
Ohohohohohohohoo
This is saaalaam
Not competent workers, the base gets up every half hour. Queues are not regulated, documents are lost, endless running from one cash register to another.
I demand to do something about it
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3
October 19, 2023
If not for the constant failures of the centralized database..... So the employees of the center work PERFECTLY. Thanks to them.
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3
June 1, 2023
Employees work quickly without lunch breaks, there are too many people applying, because of this, you wait in line for 5 hours for 4 minutes, there would be more specialists
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3
1
July 8, 2022
I did not always receive the service, due to the not very good organization of staff coordination. Too often, the so-called "base" does not work. Once I sat for 4 hours waiting for an answer from the exam hall, after which I was redirected for a new ticket, instead of just giving an adequate recommendation to come the next day.
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3
May 18, 2023
They serve quickly, there are no queues. Friendly staff. Negligence and incompetence of employees is possible. Control the correct paperwork yourself.😒
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2
September 17, 2022
They seem to be trying to make everything normal, but it turns out as always, they even drive a photocopy outside to stalls. But the medical board is good, two doctors are watching, they write that they have seen four. There is a lot of psychological pressure when passing the theory.
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April 2, 2023
There is poor service before lunch, and after lunch, the stung ones begin to catch up with the missed time. As a result, a small number of people are being served!
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3
July 7, 2023
Normal service, only huge queues, very long queues...
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July 10, 2023
The queues are frenzied, neither through the PSC nor through public services you can sign up for the surrender of rights! And most importantly, the whole region was forced to go to one place!!!
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3
August 5, 2022
The only special PSC
+ architecture of buildings
- there is no reservation of the queue by ticket (although it is conducted and works all over Kazakhstan)
- live queue (hello SovDep)
- issuance of a ticket for waiting through the staff at the reception (anyone with a TICKET or money can miss it)
- there are few seats in the waiting room (note - the queue is live, but where is the principle of one window ???)
- acceptance of documents STRICTLY BEFORE LUNCH, after the reception THERE is NO STUPID (I managed to pass. I didn't have time to come back tomorrow)
- small number of support staff
- after lunch, only the issuance of the document
BOTTOM LINE: why is there such a PSC, where it is impossible to register in a queue earlier by mobile (although there is an advertised EGOV)
and WHY should I wait for tomorrow after handing over the documents today
A complete MINUS
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June 19, 2022
Service and mobility are pleasing, as well as many services in one place! The only disadvantage is the location. And so in general everything is fine
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3
December 5, 2023
The staff and service wish the best. Don't get discouraged.
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August 24, 2022
Some kind of trash, you come in a live queue at 10 a.m. and sit until the end of the day and wait for all those who signed up online to pass. The procedure itself is 10 minutes, the wait is 6 hours. Well, I would like to ask, but in parallel it is impossible to take??!!?!!!
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3
December 12, 2023
A constant mess in general with these public services. I don't even want to list it.
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October 30, 2022
Con as con, there is always a queue. There are always some problems. There are no coupons at all, a live queue. SMS about readiness comes after you pick up the finished document.
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1
October 28, 2021
I had a chance to visit. A very long wait for registration and re-registration of cars and rooms. Long queues, which is not very convenient. The girl at the room service is polite. Very pleasant.
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2
November 21, 2021
They keep people in the vestibule in the cold, they are allowed inside only by appointment (for example, if you signed up for 15:00, you will not come in earlier, you will freeze)
Cars are constantly broken, in order to be handed over to mechanics, you must be very lucky so that the car does not fall apart. The queue for the practical exam is a kilometer long, they record it "on time", but in fact you come in the afternoon, and people with coupons for 10-11 in the morning are sitting in line, and in front of you there are 25-30 people to take
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5
1
September 12, 2022
The reception staff issues coupons at their discretion, trying to adjust the time of service provision, which in turn leads to the same expectation, but only now of the coupon.
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2
October 30, 2021
It's just awful. I arrived 120 km away. I waited in line all day and didn't have time to pass. They work until 16:00 and that's it. There is no guarantee that I will make it next time. The reservation is not valid to pass the driving test. There is a live queue, and there are a lot of people. Everything freezes and breaks all the time. What to do in such a situation??? How to rent to people who are not from Kostanay????Is it really impossible to make a reservation for visitors?
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5
August 10, 2023
We did everything quickly, I was shocked, I registered the car in three hours
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1
May 19, 2021
The passage through the reservation is asked to call the number 1414, where there is no way to call.!!! It was 05/19/2021 there was a strong cold wind outside, everyone was asked to leave the hall who did not have armor!!!naturally, some people were dressed not according to the weather, a bestial attitude who is at the entrance, After going inside there is a children's corner, a coffee restroom where you can eat generally not bad.Another disadvantage is the commission for overdue water.the certificate if there is cash 400 with a 500 card (commission) Through the coupon, the operators serve well
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2
November 4, 2021
It's generally fine. The Caspian program is not finalized, it does it in the application. I wish it was better. Toilets also leave much to be desired. Car dealership permanent payments.You have to try hard for people. All this can be done.
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3
September 27, 2022
The car dealership is a mess!!! The boss is not in place, the cashier and the office do not want to perform their official duties, dismiss the head of the car dealership!!!
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3
September 20, 2023
Huge queues that don't ask, no one knows what
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June 4
They work very poorly.
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July 16, 2023
The service is good, but it takes a long time to wait in line
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1
September 26, 2023
In general, no one wants to work except the receptionist
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June 8, 2021
Like any state institution in our country and the CIS countries, in principle, it does not look the best, to put it mildly. It does not perform some of its intended functions. But nevertheless, by and large, it copes with its task. On crutches and with difficulty, it is true, but he copes... Otherwise, what else did you expect?
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3
January 30, 2023
Long queues. There are few tables working. The electronic queue does not always work.
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3
October 21, 2021
Well done! Thank you very much. I liked it very much. Fast, convenient and, most importantly, Polite.
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