I am a pensioner and a disabled person, I came to the PSC today to issue a document. I had difficulties and the employee Zhalelov helped me. He is respectful in communication, knows his job. I want to express my deep gratitude to the head who taught me how to work, passed on work experience and communication to his employee! Many thanks to the PSC.
I applied for an extension of the license for smoothbore weapons. An employee of the PSC indicated that this service has become paid in the amount of 5,500 thousand tenge, without explaining that there is an alternative choice consisting in self-service without the help of PSC employees and that it will be completely free.
By such non-professional actions, PSC employees mislead all contacting customers.
After that, a negative assessment is formed about the public service provided and the competence of the PSC specialists.
There are few good specialists in the help desk. Some people don't speak Russian well. In general, everything is fine, the staff. It is warm and comfortable inside, there are sofas. There is a toilet, neat, beautiful and clean, which is not everywhere. Kazakhstanis are good at this. But there is a problem with coupons. They give coupons and show one window, then you run around looking for the one who called you (by the number of your ticket, they call you out the window), but this is the 2nd floor. Kazakhs should learn to observe subordination.