Public Service Center
438 reviews
April 16
I heard that they want to remove the PSC, I'm against it! Since it is very convenient for the public to process and receive documents in the PSC. Many people can't do it online. This particular center is conveniently located, parking is good, it will accommodate. It's spacious and comfortable inside. There is no need to "run" around the city, everything is here. In general, a good PSC.
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February 7
It's a pity you can't put zero stars! Disgusting service! In order to book an online date for the theory test, you have to drive across the city and stand in line for half a day! Are you serious? What are our taxes used for? Do we live in the capital or where? Why can't we build at least one such PSC in every district of the city? The system always freezes, huge queues, in general it's terrible!
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3
April 15
They serve me quickly, they approved the car in the salon at 18:00 in the morning (9:00) I arrived at the PSC, at 14:00 I already gave the documents and license plates to the salon, at 17:00 I picked up the car from the salon.
It took the longest to make the rooms, but there's nothing you can do about it, the flow is big, I had breakfast there.
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July 23, 2024
A large operations center where all automotive issues are resolved. But there are nuances. You should check each document letter by letter and double-check the work of employees. Even if you just changed the document. It doesn't cost employees anything to change and move away from the original documents: they don't add them, they don't transfer them from document to document. In general, check everything thoroughly. Otherwise, you will have to walk more than once. Yes, there are no ATMs in the building, and the cash desks accept only cash or payment cards, no couars, no transfers. And don't be surprised if after going to the Spec. Different micros will start calling you. credit organizations, etc. - the customer base seems to be a running thing periodically sold by someone.
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2
April 7
A huge disadvantage is that if a person arrives to retake driving practice, they must re-register (we have 66 people in front of us / arrival time at 9:00).
Then you need to register separately for practice, waiting 3 hours.
It would be much more convenient to do this remotely, but unfortunately there is no such option.…
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March 20
Cons there are a lot of constant base does not work until six o'clock in the evening accepts documents, they do not care about people who are waiting with coupons after 17:45 does not accept, although it is the fault of the PSC. I've been waiting for nothing for two days from morning to evening, you can say in vain don't expect to come back after tomorrow, on the contrary, they say wait.
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1
August 5, 2024
Today, from the very opening, I stood in line to get a piece of paper with a waiting number, and I need it to take a photo and give my driving school graduation certificate, and behind this queue only to take a traffic test, and then in another queue to get admission to the practical stage. Is everything okay, we suffered, but the attitude of working people in the social sphere is terrible, I ask with politeness, then they look at the phone, taking into account that he is not busy but just sits at the phone, flipping through the tick current tape by the movement of his fingers, ignore. Everyone sends to whom they want, as long as they don't have my problems and would have already created instructions on how and how and where to do and hand over. I can't pass the driving practice (because I don't know where and how) for the BS1 category in mechanics. Thanks!
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3
November 25, 2024
even one star will be a lot) terrible staff, they shift their blame on you, the 23rd table is a woman on the phone sitting during paperwork)
at the reception they will answer anything, as long as you fall behind already,
it says everywhere at 9 a.m. they open, you arrive, and they tell you that from 7.30 it opens: come tomorrow, you don't We had time.
after paying the state duty with a cue, calls appeared in the car dealership, allegedly from the bank, "drain" the base, be vigilant,
the queue for the practical exam for mechanics is busy for a month in advance, and it's not a fact that on the day of your delivery the car will be on the move,
the racetrack is in terrible condition, worn markings and pits,
and this the capital)
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1
August 2, 2024
My husband took the theory exam.After answering all the questions, 38 appeared on the screen and the test was passed, but when I went to take the ticket for the driving test, it turned out that I scored 10 points! There was no document about how many points he was given, they said that it was possible to print the result only if he passed the test-why is this not documented? Put things in order to eliminate corruption!!!!!!
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2
April 26
Car dealership, license plates, registration, de-registration, insurance, driver's license exam, medical check-up
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April 2
The exam machine is terrible. doraga is terrible, terrible.
the stripes are not visible.
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November 4, 2024
there will be a lot of one star, terrible service, unpleasant people, rude, only the guiding people are friendly, an awfully long wait👎
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3
February 23, 2024
Why are the screens not working? The consultants themselves tell who has which table. At the same time, it is not really clear. Why do TVs hang in which the screen is frozen or a screenshot is hanging? The consultant generally says go home, you won't have time, we arrived at 3 p.m. If we don't make it, we won't make it in three hours?There is a question on Kerey-zhanibek khandar, why don't you indicate on the maps then, if there is a second point for passing the exam?
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4
September 28, 2024
Why is it only until 13.00 on Saturday? It is not possible to register a car in the capital on Saturday and Sunday. This is the capital.....
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4
April 18
Not really! There is a constant frenzied queue! The staff is not polite
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April 7
I don't know who makes me feel better. The staff is very competent.
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April 28
Always important people sit around doing nothing!!
Just to pass the time..
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March 24
The car was quickly removed and registered.
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March 3
We sent the state numbers and the technical passport to another region
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January 27, 2023
A very good store! Constantly fresh product! A large selection, a very good choice. Friendly sellers. Anyone who has not visited these points yet, be sure to visit!
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12
April 1
I passed my driver's license the first time, everything is great
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March 22
Everything is fast and efficient
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May 3
The staff are professionals in their field
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March 11, 2024
The spouse took the exam and most importantly the results do not show where he made a mistake
The same score every time. How is this possible??? TAKE ACTION
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April 13
There is always a very long queue
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August 23, 2022
Progress is obvious, of course, in the PSC in comparison with what happened before, sometimes I wonder how quickly everything happens and is adequately explained, but it's all a lottery, depending on which staff gets caught, recently I was taking the car off the register and fortune was not on my side and stuck in the PSC for 4 hours.. But in general, the quality of service is growing every year and this must be recognized, no matter what anyone says!
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January 29, 2023
Very poor service, they sit in the phone.they play, there is a large queue in the help desk, you ask quickly, they say quietly, you ask again, they get angry and in the end it is unclear what they said again, you ask again with other customers.
The manager / 28 generally incorrectly communicates with clients after making comments, so she generally dispersed and said that in 3-4 hours you will receive the water documents.I'm sorry.after the replacement, as a result, I received it after 4 hours, although the people who were after me received it before me in 2 hours. how does it turn out, explain the BEGINNING. A SPECIAL PSC???
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5
April 6
The program doesn't work forever
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November 30, 2021
Many scold. But they always did everything on time for me. No problems or delays. The hall is spacious, there are always places both in the parking lot and in the hall. Of course, the staff is lame in the help desk, but there are great guys on the ground. Maybe I'm just lucky. The only thing that is far away.
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December 4, 2022
Excellent service, very convenient and fast. The specialists are properly qualified.
The background information should be provided in a clear and accessible form.
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April 14
I didn't expect it. Quickly.
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September 22, 2022
The mess, not the managers, not the administrator can not solve the problem, the manager of the reception hall lost my documents without filing them in the archive, and due to the fault of the employee, I go to this PSC for the third day. They don't let him in to the management, he's in meetings all the time.This is a box, I stood near his office from 12:00 and did not see a crowd of people who would come to the meeting, the assistant head is a man with glasses, treats citizens very rudely.
Can you tell me who to contact on this issue, where to contact above???
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8
April 24
The service is good
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February 3, 2023
Terrible queues. It is not clear on what principle people are being called. Employees do not give adequate answers, that you will not ask, they do not know anything. To get tested, the first day we didn't even get a turn, although we were sitting from 12. On the second day, we sat at 9 a.m., and did not wait.
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2
November 3, 2022
Eternal queues. Angry, resentful managers. No, to explain it properly, they are always unhappy. It's like they're sitting there for free. Given the workload, it's high time to open another special stadium with a racetrack. You can lose a whole day waiting in line and leave in the end without waiting. Even one star is a pity. Bottom.
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3
December 27, 2021
A large, spacious center. The staff is polite. I updated my driver's license here. Everything was done quickly. Although it was already the end of the working day, everyone was served who was there. The disadvantage is that it is far from the city
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1
February 15, 2022
Apparently, the designers decided that it was necessary to drive a car to the car dealership, so they took it out of the city. The series thought about it and let a couple of buses go, there is nothing to go to a car dealership without a car. In short, it's a whole story to get there without a car. Well, the classic case is, you arrive, and they tell you - the system does not work, a 360 turn and on the return route. Getting through here is a feat. There are also advantages, of course, if everything works, then you can get numbers for no more than two hours.
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3
August 4, 2023
Disgusting attitude. You can't ask anything. I sat from opening to closing and didn't get to the test (not even the circuit). It's just terrible. You can't do that!
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4
April 3, 2023
Respect to the employees of this PSC! Karaganda, take an example! Coordinated work at the highest level
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1
June 15, 2022
In the yard of the 21st century, and still a barrack, is not automated.
The queue, the procedures of the service, no one will say for sure, I find everything, and most importantly, zherdin bir zher , it olgen zher route 81 if I'm not mistaken , the buses are tired, this is the capital after all , but nothing sabyr , shukir sogys zhok.😁😁😁
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2
September 18, 2022
There are huge queues, the document issuance area is not organized, crowds at the windows that cannot be broken through. It is necessary to introduce electronic queues or scoreboards to call applicants according to ready-made documents, numbers and In / out.
De-registration took about 6 hours! This is not acceptable.
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1
January 21, 2023
Surprisingly, the staff worked quickly, efficiently and friendly, which is rarely found in the PSC. The issue of obtaining the rights was resolved in 1 hour
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December 24, 2021
I will leave a review a few days ago I reissued the car in the PSC. Aueskhan was sitting at table 13. Having accepted the technical passport, his first words were the statement that the scrap collection was not sealed for the car, I said that I personally paid for it. This narrow-minded man rubber product continued to argue in an assertive form that he was not mistaken, then I found out from this why "it" thought so? As it turned out, it made such a conclusion from its own statistics, which turned out to be erroneous, as well as its dna on 43 chromosomes))). Then, with trembling lips, it informed us that we would like to hang on to the reissue, even if we have a waste collection, taxes and no fines, it will find non-payment from the buyer and will do everything to complicate this procedure for us. This man's pathetic little soul did everything she could to keep us in the PSC.
We joined the queue for the second time, the second operator, at the request of the first, began to demand unnecessary papers and again refused to reissue.
The third operator, the girl at whose table we got from the third queue, accepted without unnecessary questions and issued it in five minutes. Thanks to her! And personally, I want to wish aueshan that your opportunities in life were always no more than those that you are capable of at this moment in life, always be such a pathetic and insignificant person who is capable of nothing but petty dirty tricks in a state institution. In general, there is no PSC!
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9
April 2, 2023
It took too long to wait for your turn, yes it's moving, but it took too long, the car itself took 10 minutes to reissue, thanks to the manager.
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1
December 4, 2022
Super, but the disadvantage is that only the cash desk of Kazpost accepts payment for state numbers, taxes, there are no additional cash desks to pay the tax you need to add!
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June 6, 2022
Mess, corruption and incompetence. There are 2 cash desks for payment of duties, a queue for 2 hours and it's easy to pay, then a new ticket for registration and another 2 hours. The designer sits and shows with every fiber of his soul that he needs to pay. In general, it is not a pleasant place!
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2
July 18, 2022
PSC employees are friendly, fast service. I changed my license here, and we're taking exams for my brother's license
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1
February 28, 2023
A good PSC is only having problems with the issuance of documents, SMS does not always come and these people are very strange
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1
March 2, 2023
It is normal for a state institution, of course I would like it to be faster.
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June 5, 2023
The documents are being prepared very quickly! And the numbers are issued quickly!!!
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1