I wanted to do something about the Documents for the apartment, but an unknown person is registered in my apartment, 100% this is an employee of some kind... monitor and punish such employees seriously
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Olerm17
Level 13 Local Expert
March 17, 2023
Fast, tolerant, polite. A lot of specialists don't do anything, but they sit with an important look. The toilets should also be made clean. I haven't seen a toilet without a seat for a long time...
It's pretty big. Large self-service area. They were served quickly, clearly, and competently. Special thanks to the girls at the reception and their superiors. They are very polite, literate, and patient. If something is not in the know, a woman immediately connects (as I understood their boss), they explain everything very clearly, in detail and politely. Thank you.
Everything is fine, everything is fast, no problems, they understand the documents perfectly, everything goes smoothly, calmly, no difficulties.well done, all the girls and boys, all well-mannered, educated.it is always clean, the guys are dressed flawlessly according to the dress code.Actually, I even like to go there.
I needed a birth certificate. they worked quickly, but in vain. We couldn't give an answer on the phone 1414, so we had to come here. It turns out that I did not receive a certificate, but I received information.
Everything is superbly organized. Waiting no more than 3 minutes)
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Anonymous review
April 24, 2020
I often visit this PSC for work. Good service, competent specialists, even if they do not have any information, they will call, ask more competent employees, but they decide everything right away. Although I have had some very difficult questions. The only thing is unclear. Almost the entire operations room is on the second floor, with a large staircase. And if a person with disabilities? I hope they solve these problems somehow. Overall good service.
A nice, spacious PSC, but there are always a lot of people. In order not to waste time waiting in line, book a visit to the PSC in advance on the website egov.kz . Unfortunately, there is no parking nearby anywhere. The nearest parking lot is at the Forum shopping mall. Therefore, it is better to take a taxi.
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Иван Ладкин
Level 8 Local Expert
January 5, 2023
Polite and knowledgeable staff, high-quality and fast service.
The service center is fast, I liked it.
But one woman ruined the whole impression. She works on issuing documents. A citizen who was in line in front of me came up to her for an appointment. He finished with her and I waited for my number to pop up. It didn't work out, I went up to her and calmly asked if I could address her. She sent me to get the number, but when she saw the ticket in my hand, she said that she was busy. I don't know what she was doing, but she took me in only 10 minutes later. Then her mouse "stopped", etc.
A very unpleasant person.
They serve you quickly, efficiently and politely here. Or am I always lucky to see wonderful people here? Don't forget to smile when you come here, because people like you work here
A convenient PSC, there are enough consultants here, inquiries and inquiries are solved quickly enough. Although sometimes you have to wait in line and it's stuffy inside.
I rarely happen, I don't have to do it once. It happened a couple of times: I came in, I was served, I left. But the other two times, I stood there, I stood there. For some reason, in a live queue, without numbers. When the turn came, they served quickly and accurately, without delay, debugged. In general, a solid 3.
The work of consultants is not properly organized and they do not explain how to get documents and EDS.Therefore, you have to stand in line, but you find yourself standing in the wrong place.And they are sent to another counter.
There are long queues, but this cannot be avoided, last year we were in a hurry to make a passport and my mother made a paste in the passport for my brother, they handed over all the documents, but they lost my brother's birth certificate and because of this we almost missed the plane flight, most often the staff are nervous and can not calmly explain