The PSC of Astana city, Almaty district is located at the address ul.Satpayeva, 25, occupies two floors, the interior and exterior are well thought out, the halls are clean and cozy. In this PSC, the well-coordinated and well-thought-out systematic work of the entire team, starting with the management, as well as all specialists and those employees, is especially noticeable. Three people are involved in issuing coupons, so although it is crowded here, there is no pandemonium and long queues.All customers are calmly waiting for their turn looking at the scoreboard. I am very glad that I belong to this particular PSC of the Almaty district by registration. I would also like to especially mention the specialist Baeshev Anuar Temeshbekuly, in my opinion he has been working here for a long time, he is a very competent competent specialist, an excellent professional! Also, in general, I thank the entire team and the management of this PSC for their sensitivity and attention, for a very responsible attitude to work.I bow low to you! I wish you continued prosperity! With great gratitude, your customer!
The driver proved to be a real professional. He arrived on time, knows the route perfectly, the car is clean and comfortable. The driver himself is polite, friendly and creates a pleasant atmosphere during the trip. The trip was as comfortable as possible. I am very pleased with the service, I wish there were more such drivers!”
I came to get an IIN, all the employees were in collusion and wanted me to pay them an alleged state fee of 6000 tenge, although the service of obtaining an IIN is provided free of charge, and this is stated on the state website and in the receipt when registering the IIN. I am very surprised that there are similar frauds in public institutions in Astana. Obviously, the employees want to make money on visiting foreigners who are not aware of the local rules.
At first, I was told to pay before receiving the coupon, and sent to the consultant of the bank, which was located in the same room on the 1st floor. This is already strange, because how can I pay a state fee for a document for which I have not yet applied? What if I have something wrong with my documents? I showed the bank's consultant the information on the website that the service is free, but she said it was the first time she had heard about it. Then I went back to the information desk and showed this information there. They were not surprised and immediately gave me a ticket. After applying for an IIN, the employee again told me that I needed to pay a state fee. I went down to the first floor, the bank consultant was already looking at me, expecting me to go to her, but I left without paying. On the same day, my IIN came to me, plus for efficiency, but no advantages will block such frauds. Also, each employee of the bank clarified whether I was doing an IIN for the first time, probably in order to make sure that I did not know how to do what. I am amazed at this scam
All reviews with 5 stars are in the same way, as if the bot was writing... Most likely a cheat.. Lan himself will go there in a couple of days to change his ID card, and I will give a more specific and honest review. Good luck to everyone!
Stuffy. It is clear that because of the number of applicants. But still.
A nice girl for issuing coupons, thank you for your responsiveness and positive attitude.
Satpayeva 25 tson Shumabayev Serik is a qualified specialist. Our problem was solved quickly and quickly. Enjoy the fruits of your labor. Thank you very much!
Polite staff who will prompt and explain how and what needs to be done correctly with your question. First of all, you need to take a ticket at the entrance, track your number on the scoreboard screen and go to the consultation desk. Issues are resolved fairly promptly and clearly and politely.
There is a cash register in the hall on the ground floor, but there is no cash register on the second floor, so operations are a little delayed.
In general, everything is fine 👍
They promptly resolve issues and are ready to help by consulting on many issues. The service is polite. They answered all my questions in great detail. The client lounge is convenient for visitors. I recommend
All important issues can be solved in one place, it is very convenient! Polite staff will prompt and explain everything. I came to get an iin, they refused me at first (they said there was an error in the documents) then they made an iin
He will help all employees, especially those who are engaged in issuing and replacing documents. They work fast and are very polite!!! Good luck to you and all the best!
The IIN was issued very quickly, literally in 5 minutes, there are no queues, the staff are friendly, there are water coolers. Actually, the whole of Astana is very friendly and nice
We are infinitely grateful to Shu Kaikenovna, who works in this place of service, a real specialist, a real businesswoman! thank you so much more! 👍👍👍👍👍
Okay, but not the machine that issues the 1kyz coupon, and the cop who does the 1kuu is sitting. On Day 1, we got up to get the ticket and sat down again to go to the person who was supposed to climb higher. He doesn't have to add another 2.3 people to the girl at the door, otherwise the mockery is just
A good place and service is only always a queue 😊😊😊😊👌👌👌👍not well, the place is good 👍 well, what else are you looking at O_o well, since that's the case, can you subscribe to me?
I went only once, I needed a certificate for my mother. It seems that the employees are adequate, they serve as quickly as possible. Also in front of the house 👍
I applied for the purpose of obtaining an IIN. There were no queues, I applied 20 minutes later. By the end of the day, a notification arrived that the document was ready. Great job)
The service is good. We ordered an accelerated ID card and did it quickly on the same day.
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А
Алексей
Level 7 Local Expert
March 2, 2023
You can apply for an IIN, even late. I made out around 19:00. It works until 20:00 from March 1, 2023 (I do not know how long according to this schedule, because before that I drove three PSC, one of them did not work, and the second stopped working until 20:00).
The Integrated Information System for Public Service Centers (hereinafter – AIS PSC, system) is an information system designed to automate the process of providing public services to the population through Public Service Centers (hereinafter – PSC, Center).
The main idea of creating a PSC is to provide comfortable and high-quality conditions for the provision of public services to the population on the principle of "one window", which will make it possible to become a single point of access and information management for the provision of services and organize advanced monitoring and control over the implementation of regulations.
This is the PSC. Frenzied queues. Sometimes employees just sit around, not accepting people. There are constant problems with paying for services by bank transfer.