There is a play area, which is very pleased with the availability of sofas for waiting. From one to two o'clock, many employees go to lunch, at this time the queue is slow, and the service is fast
I really don't recommend it. Especially female employees, probably former passport officers. No respect whatsoever. And towards the end of the shift, almost all employees leave and if you're lucky, you can make it. The queues are long and there are few employees. Apparently they don't pay enough.
The passport is no longer replaced with an ID! They say that for more than two years, there has already been no device for issuing an ID. That's the way it is!