Puls
100 reviews
September 23, 2024
Many thanks to Nina Igorevna Zhukovskaya, a dermatologist. A specialist in his field, a true professional with a sincere love for animals. They treated an allergic cat for a long time, tried a lot of things, recently hormones stopped helping him. We went to the clinic on the recommendation, and are currently undergoing treatment. The cat is noticeably better! I recommend Zhukovskaya N.I. as a qualified veterinarian. Greetings from the patient:)
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September 5, 2024
I go with my dog on the recommendation of Nina Igorevna - a very responsive and competent specialist and a person who helped solve a problem that other clinics and doctors have not been able to solve for many years. I am very grateful! A doctor from God and by vocation ! Thank you and recommend to friends and those who really love their pets and take care of them. ‼️❤️‼️🫶
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November 20, 2024
The staff is responsive, everything is done quickly and clearly. You can make an appointment and immediately get an appointment with a veterinarian. The location is good.
Everything is fine!
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August 2, 2024
It's ambiguous, but to be honest, I wouldn't take my pet here anymore. We were with the cat for an ultrasound, we also took tests, the doctor said that everything was fine on ultrasound, age-related changes, but there was nothing critical, along with the ultrasound there was an analysis, as it turned out later with overestimated indicators, according to which the cat had to be periodically left in the hospital on ivs, this was told to us half a year later in the clinic in which they really could have saved my cat, but unfortunately it was too late for us to go there. We also came here for a rabies vaccination with a dog, yes, he is not small and does not like when strangers start examining him, but I would like to note that he was in a good and durable metal muzzle in which he could not bite anyone even if he wanted to, and of course I myself kept so that the dog could not turn its head towards the veterinarian, but the doctor was afraid of him, we had to open our ears and show them on our own, while the doctor examined them from afar. I understand that many people are afraid of big dogs, but no matter which cleric we turn to, the dog did nothing more than show his teeth and did not bite anyone, after all, why go to work with animals if you are afraid of some of them yourself 🤷🏼♀️
Also, it was in this clinic, again, that a couple of years ago, a girl mistakenly gave two identical vaccinations to a dog, warning that it was necessary to monitor the dog, because allergies could go
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October 11, 2024
It's a disgusting clinic, I don't recommend it to anyone. They confuse the names of pets in the analyses, where are the guarantees at all that these are the analyses of my dog?!
They make a conclusion without having tests on hand, while the employees themselves give such an explanation over the phone. The situation is as follows, the doctor called, made a conclusion, did not send the tests to the mail, although they are obliged. The next day I call the clinic, ask where the tests are, they tell me that they are not there yet, here is a logical question, how can a doctor make a conclusion and say treatment, if there are no tests, and if there are, why they were not sent to me. In response, only incomprehensible excuses and assumptions that the doctor most likely could not make a conclusion, or could but not that, or could but did not send, and why no one can answer. I had to make 6-7 calls to somehow understand the situation, it turns out that the doctor was very tired, and physically could not send the results, here is also a logical question, but what if no one else could send them? It turns out that the assistant could, but he left before the scheduled working time and did not do it. As a result, two days after the doctor's conclusion by phone, we receive tests, having asked for them essentially by phone, since the doctor left for the weekend, he just didn't care that we never received the tests on time. That is, we would have waited a couple more days until she came out from the weekend, and it's not a fact at all that we would have received our tests if we hadn't called at all and didn't clarify. As a result, the tests were sent to us, first for some reason a general blood test, and only that, and then only the next day the rest of the tests. And everything would be fine, and you can calm down and forget, but the name of the tests is not our dog, there is a nickname, and the date of birth of a completely different animal. That's how you can be sure that these are our tests at all, that the conclusion that the doctor made is correct, and generally applies to our dog?! Complete nonsense and negligence in the performance of their work duties is happening in this clinic. Doctors make a conclusion, but they do not provide results, assistants leave work when they want, confuse tests, make mistakes in nicknames, inattentive and absent-minded staff.
In addition, safety standards are not observed. This is a vet clinic, and it has specially equipped rooms that must be closed, especially if large breeds of dogs are brought to them. And when we got there with a miniature dog in our arms, the door was wide open in the next office and a large shepherd dog was sitting on the table, without a muzzle, without a leash, and just started barking at our dog, it's good that she didn't rush, because nothing would have stopped her. This is the most disgusting veterinary clinic in Minsk, starting with the attitude towards visitors, ending with the incompetence of doctors!
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October 4, 2024
The service is disgusting.
They didn't even start looking at the animal, they immediately began to nightmare in conversation that you definitely have a serious disease, but to find out which one, take a thousand examinations and put the dog under the knife, but this may not help.
Attention, the dog is 1.5 years old, he is active, eats, etc. It was just necessary to look at the fur on the thigh, but the doctor did not even see the dog yet.
He spread them out for expensive tests, said that the results would be sent to the post office tomorrow, as a result, on the third day, all of them were called and we are trying to get tests. But they don't even know if they have them.
Then they send 1 out of 4 tests, and there is no nickname for our pet at all. And they prescribe treatment.
And it is recommended to torture the dog under anesthesia after the pills if it does not help. And we don't even know if it's our dog's tests and where the other 3 tests are. How to pay 240 rubles for them, so they took it, but they did not give the test results of our dog. But they are already prescribing medications.
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November 4, 2024
Unfortunately, the experience with this clinic was unsuccessful from the moment of communication on the phone. I asked to see a dermatologist or an ophthalmologist, as the pet's eyelids turned red and puffiness appeared. I clarified the administrator's recommendation, who should I contact, to which the administrator replied, "Why are you telling me this, tell me which doctor you need?" I replied that I needed advice from him. "I'm not a doctor, decide for yourself who to sign up for."
To the phrase that they helped me decide in other clinics, the specialist replied: "Then go to other clinics." I decided not to visit this place, given the neglect already on the phone.
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August 22, 2023
I liked the clinic very much! The staff is kind and polite, very clean, the service is excellent, the attitude towards pets is great. I remember very much that they do not try to impose different procedures, as long as the client pays, but everything is strictly on the case, with mandatory clarification of all the circumstances of contacting the clinic. Everything is told in detail, without "water". In general, such an attitude is not often found. Five stars are required.
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November 20, 2024
The best clinic in Minsk! Our pets are safe with you. Thank you for your hard work, love for animals and understanding.
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February 15, 2024
The clinic's management needs to pay attention to the work of the staff. They did not accept without recording "that we will cancel all recordings for the sake of your cat" no, of course do not cancel the recordings!!! But the cat needed urgent help and we found another clinic where we were admitted without an appointment and helped save the cat!!! I have a question for your doctors, how do they sleep? Is it possible to expel from the clinic without providing assistance to the animal? and yes, you have lost a good customer (a dog and two cats). After reading the reviews about your clinic, it remains to thank you for not accepting us! Maybe my review will help someone save their beloved pet! This office is not aimed at saving your animal, but to earn money!
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April 29, 2024
Disappointed in the clinic. I brought the kitten for an initial examination, the doctor looked only at the ears and fur, I expected a full examination. Also, the doctor could not determine exactly the sex of the kitten, how can an experienced doctor not determine the sex at the first examination, what kind of professionalism can we talk about??? He prescribed a strange treatment by the ears, which surprised the seller in the vet store. I prescribed a flea medicine that can be used for kittens only from 4 months old (mine is not even 2). The bigger surprise was the cost of the inspection (it can be said that it did not exist), the cost was reported by phone at 37 rubles, and 57 were paid in the end. This attitude indicates a low level of professionalism of the clinic. The client asks the price to know what to be ready for, I understand if some more manipulations were carried out with the kitten, but they were not!!!
If you plan to visit this clinic, be prepared that you will be fooled for money!
At a repeat appointment at another clinic, the doctor examined the whole kitten, offered to take tests (and for good reason) and we paid relatively less for such an examination than just for nothing.
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January 28, 2024
After the operation, my cat lived in a normal condition, it was a joy for him for 10 days, and after the operation, a lump appeared on his stomach, said the doctor that it would pass, he did not pass like that. The cat was constipated except for an enema and laxative, they didn't know anything, I felt something in his stomach for 5 more days, and I think they forgot to get something there during the operation. Another treatment, after all the torment, he lived for 4 months, even euthanasia is very expensive, he left in my arms like that. I do not advise anyone to go around this clinic.
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March 30, 2024
03/25/2024 they contacted the clinic with a dog about complaints of an increase in abdominal size and periodic shortness of breath. The examination was conducted by veterinarian Zhukovskaya N.I. The dog underwent ultrasound and was diagnosed with gastritis, treatment was prescribed, for shortness of breath, the doctor said that it was related to weight. Against this background, the condition did not improve. At night from 29.03 to 30.03.2024, the dog became dramatically worse, turned to the round-the-clock vet clinic, where a diagnosis of heart failure with pulmonary edema was established.
Due to the incompetence of the above veterinarian, time was lost, perhaps our pet could have been saved.
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April 7, 2024
They were contacted in connection with problems with the ears, a drug and chlorhexidine sanitation were prescribed, a smear was not taken from the ear (as it turned out later, it was necessary to establish the nature of inflammation, if it was impossible in this clinic, they could have voiced it)
The dog did not get better, they went to another clinic
It turned out that the treatment was prescribed incorrectly, a burn inside the ear from chlorhexidine, antibiotic treatment, and besides the initial problem, treatment of the consequences for more than a month.
An absolute disappointment.
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February 19, 2024
We gave the first vaccinations to the puppy here, there is an opportunity to quickly enroll in the clinic. The veterinarian did his job quickly and efficiently, leaving only pleasant impressions of the work
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June 20, 2023
We regularly see both pets. The worst doctor is a guy, we always get to him. It is very convenient that you can get there on foot. The prices seemed to me lower than in the promoted hospitals. Ultrasound, blood, urine, everything is taken. Everything is neat. The cat likes to be shaved before ultrasound))
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August 18, 2023
We contacted pulse more than once, everything was fine, we considered Sonov AA an excellent professional. But he just killed our cat with inadequate treatment. They were treated with kidney failure, according to the tests it was stage 2 out of 4. The cat could still live. The complaints were only the refusal of food. But Sonov prescribed horse droppers, 200 ml each for 10 days. We trusted, we didn't know that it was an awful lot. And a week later, the cat faded away from anemia, droppers blurred hemoglobin from an already low 91, but within the normal range (Sonov saw the initial tests) to simply incompatible with life, 44. On the last day of his life, we were told that his blood had become like water. The blood transfusion, which we urgently performed at another clinic, did not help. We appeal to the owners of seals with renal insufficiency, do not listen to such doctors, renal patients need to be very careful to put droppers, adequate droppers to relieve intoxication are 3-5 times smaller and not so many pieces. Plus, there should be parallel preparations to maintain iron and hemoglobin, which were prescribed only when there was already a point of no return from wild droppers. We do not understand what kind of inadequate treatment Sonova was. But there is no way to return the cat. Be careful and take care of your pets.
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April 28, 2024
I can't say anything about the doctors, they didn't get an appointment more than once, because of the zero administrator. He can't say or advise anything about why he should hire such people. After such communication, a bad opinion about the clinic develops
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May 4, 2024
We are being treated by Alexander's doctor. A very qualified and empathetic specialist to animals. The clinic provides a wide range of services at once, there is no need to travel to different places with difficult problems, there is all the necessary equipment. The test results are usually ready on the same day, which is a very big plus
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July 26, 2023
A regular vet clinic. High prices. I did not like that they announced one cost of the service on the phone, but in fact it turned out to be more (they did not inform me that consumables are paid separately). As a result, for cutting the claws of a small dog up to 5 kg, almost 18 rubles.
I am adding in connection with the answer:
being polite and grateful for the work is not equal to the fact that I agree with the way I was informed about it, namely, put in front of the fact. And yes, I agree that the price for services may vary from consumables, but it was enough to inform me about this when I signed up and asked for the price, and not tell me later "it will be very difficult, they will start asking how much extra you will have to pay" - maybe I'm wrong, but I think it's included in the the list of the administrator's work.
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August 31, 2023
An ugly clinic with incomprehensible rules and a completely indifferent attitude towards animals. Today, 08/31/2023, we witnessed the refusal to check two very young kittens for microsporia. Explanation: we can only do this check in conjunction with other activities, just shine a lamp - it is impossible!!!
The concept of service in this clinic clearly demonstrates the priority of raising money rather than helping pets: you can not bring your own medicines, your syringes, perform basic procedures such as checking in the UV spectrum for the presence of spores, etc. In addition, applying for several days in a row to perform procedures, each time about 5 minutes were spent communicating with the staff about finding out the pet's nickname, the owner's full name, address of residence, etc. - and all you had to do was give an injection (with your own drug and a syringe!
If the residents "across the street" are satisfied with this, we can only express our condolences to them!
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November 17, 2024
Thank you for being there. The best clinic in Minsk.
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February 8, 2024
Many thanks to the clinic for the professional and caring attitude towards our pet! Our cat had serious problems with a licked belly, presumably due to allergies (the exact cause was not established). Throughout the year, we applied to several clinics, but could not find an effective solution anywhere. The treatment was already on prednisone, and when canceled, the problem returned. At the Vetpuls clinic, Nina, the doctor, approached the issue with special attention. She suggested eliminating prednisone and using milder treatments, which proved to be very effective. As a result, our cat stopped scratching, the fur began to grow actively, and she became calmer. In addition, Nina advised us on a special food for weight loss, which also had a positive effect on the health of our pet. We are very grateful to the clinic and Nina in particular for the professionalism, care and attention to our cat.
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August 30, 2023
A wonderful clinic and a wonderful doctor
ALEXANDER ANATOLYEVICH SONOV.
Treats our kitty like a god :)
We chose the clinic by location, and eventually found a diamond.
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December 7, 2022
Good afternoon! I rarely write reviews, but then I just wanted to write. The experience of interacting with this clinic since their opening has been 3 years. They always vaccinated cats there. It was the first time they were vaccinated and even relatively liked it, despite the fact that sterilization was actively imposed at their center with questions about "what date are we signing up for". In general, the impression was not bad, so a year later they also returned to this veterinary clinic to be vaccinated, but they just sat for half an hour, although there was a record by time! Again, the imposition of sterilization, we listened and okay, that's it. But a year later it was even better, they just served an hour, which is just disrespectful. At the examination, the cat was not looked at, but simply told that she needed to lose weight (although the cat itself is not small, its paws are powerful, it always weighs 4.5 kg stably and definitely not a donut). That's all, followed by questions about our apartment and how life is in the Minsk World. Cool, I'm not paying you money to work with a pet, but you're paying me for advice! But this is just a shock))) We signed up in ADVANCE for a rabies vaccination and a comprehensive one, flipped through the cat as expected, dragged the poor one to this clinic to hear that THEY do NOT have VACCINES!!! To the question, how is it, because they were there when recording??? The answer is simple: they were THEN, but not NOW. Then there is just a very interesting dialogue about the fact that we, in fact, do not need a rabies vaccination if we do not take the pet out of the country. But someone URGENTLY the other day (!!!) She needed it and they vaccinated her, because she needed it urgently!!! That is, I signed up, I came to this clinic, I'm sorry, I tortured my cat in the COLD, so that what? Right! To hear that it turns out that my vaccination was given to someone like this)) bravo! And then again questions about the apartment)) Listen, well, it's unprofessional to be specific. Then there are no apologies, no offers to get vaccinated for free because of their joints. I was just offered to BUY BACK what they don't have, that is, the vaccines themselves)) Well, just trash! Then they just recorded the data and said they would contact us when the vaccines were available. Of course, no one called, I called MYSELF!!! To which they tell me that there are vaccines, come! They signed me up, assuring me that this would not happen again (that is, I would not drive a cat just like that). Fortunately, I, taught by the experience of a month ago, called on the day of vaccination to hear... THERE ARE NO VACCINES!!!! That's it, the last drop of patience. I will not go to this clinic anymore, and even more so I do not advise anyone to treat a pet. If such a mess is with a simple vaccination, I'm afraid to imagine what's with everything else! Oh, yes, there has never been a printout explaining how much and what we pay for. Apparently, you also need to ask for this yourself! It turned out to be an emotional review, but maybe it will help someone. Have a nice day!
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December 24, 2024
Good clinic, clean, by appointment, no queues.
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July 10, 2022
Thank you very much to your clinic for your work!!! I would like to express special gratitude to Dr. Sonov A.A. he always finds the correct diagnosis and correct treatment, always finds a qualitative and individual approach to both the animal and the owners. Thank you very much!!!!
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May 31, 2022
Good afternoon. We would like to express our great gratitude to Nina Igorevna Zhukovskaya. Professionalism and care, attention and patience, concern for your pet as for your own - it's all about the doctor! The kitten was brought in very poor condition, before that they were in two other establishments. And only Nina Igorevna was able to give our animal a chance. Proper appointment and daily monitoring, evening calls and phone conversations....I am glad that there are people who are dedicated to their work. Many thanks separately from my son for saving my friend! I recommend it to everyone!!!
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June 4, 2023
It's a good clinic. Polite and competent staff. They pay attention to every detail and give a competent and detailed answer to any question.
I recommend it!
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August 19, 2022
Good afternoon! I have been observing at the clinic for 5 months now. Dr. Zhukovskaya Nina Igorevna is a very qualified specialist. We have a pet West Terrier, we got to her in poor condition. The previous veterinarian treated us with a hormone with a dosage several times higher than our norm. We planted the Stomach and liver. The diagnosis was not made correctly and the treatment did not help us. We would like to thank the wonderful doctor, Nina Igorevna. She made the right diagnosis, helped us get away from the hormone, and carried out full treatment. You are a real professional, this is a doctor with a capital letter, always in touch with the patient, always meets at the clinic with a smile and is just as happy as we are for fluffy patients. Thank you for our healthy dog 🤗
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December 4, 2021
I recommend the wonderful Pulse clinic to everyone, it is an exemplary indicator for our city. All the staff is friendly and cheerful to each pet, as well as to its owners. I took my baby Mickey to castration, everyone was caring, especially our doctor Nina Igorevna Zhukovskaya, who took care of my baby and even provided recommendations for his care after this procedure. We have already visited this clinic more than once and the service is always of high quality. I wish you prosperity and success in your hard work. And we, your patients, are grateful to you for your hard work and kindness to our pets!!
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January 10, 2024
I really liked the clinic, responsive and attentive doctors, we will go all the time
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May 7, 2023
Good, attentive and most importantly = sensitive doctors. They are very fond of animals. Thanks for trying to save my cat...
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May 23, 2022
Excellent service, responsive and qualified staff. The pets are insanely happy. At least this impression is created))) If you need to visit such a facility, I highly recommend it!!!
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October 28, 2023
Excellent veterinary clinic. I strongly advise you to contact the director, more than once he helped us with our old cat
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November 27, 2024
The worst place for your pets!!!!!!
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May 10, 2023
Nina Zhukovskaya, a wonderful and knowledgeable veterinarian, works at the vet clinic!!!
I recommend only her!! She is our best doctor🥰
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February 14, 2024
today, during the vaccination, my kitty raged, but Alexander and Eugene coped with it and treated the situation with humor) thank you for the warm attitude and recommendations for care, I will continue to contact you!
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June 1, 2022
It would have been fine if I hadn't been kicked out of the clinic with an animal!!!
We arrived at 7.50 pm, the doctor said wait, now there will be an operation for the dog. We've been waiting!... After the operation at 20.40, the doctor said that she would not accept us for any kind of cakes, because they have fines if the animal is registered for an appointment after 20.30!!!
Where is the logic and humanity of the doctor and the clinic management itself? Is it okay that we waited almost an hour for a doctor at the clinic on her own advice? And the doctor didn't even bother to ask about what they came with the cat...
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January 25, 2023
We have been visiting the clinic for about two years. They were contacted about treatment, sterilization, examination before surgery, cesarean section. We have 3 dogs and 3 cats. The help was always provided at the highest level. Very attentive and qualified doctors. Animals are treated with care. The postoperative period has always been very easy and without complications. No doubt, if necessary, we will continue to contact this clinic and recommend it to others.
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January 3, 2024
IT IS IMPOSSIBLE TO GET THROUGH! Whenever I call, they always don't pick up the phone!!!!!!
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January 23, 2023
The clinic is not bad, but there is one HUGE disadvantage
Whenever I call, they always don't pick up the phone and it takes a long time to get through or wait for a callback
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November 30, 2021
Good specialists work in this clinic. They helped us save pets from intestinal inflammation. It is felt that doctors love their work and animals. Thank you for such an attitude towards pets!
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October 11, 2021
I strongly recommend that you do not trim your pet's claws in this clinic! Initially, a specialist (not a doctor) suggested cutting the claws to the pads, thereby injuring a significant part of the blood vessel, which would cause the dog pain and unwillingness to perform this procedure next time.
The next day, in order not to write a review, I decided to call and talk to the doctor of this clinic. In response, I heard the following: "yes, many people do this", "I have 8 years of experience", "it practically does not hurt the dog, since there is one nerve there" (which is not true, since several nerve endings are concentrated there and if you cut off a lot, the dog will be very painful). There were also phrases from the doctor, such as "don't interrupt me", "how many clinics have you visited in general". There are no positive emotions from visiting this clinic.
At the first visit, the vaccination was done well, painlessly, thank you for that, but there was a very obsessive opinion about sterilization. After all, this is a personal choice for everyone, and everyone knows about the risks anyway.
Perhaps there will be no problems with other services, but I do not recommend going for a claw haircut!
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July 6, 2024
Very attentive doctors)
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April 20, 2021
We express our great gratitude to Nina Igorevna Zhukovskaya for her competence, reverence, attention and help to us, especially to our 3-month-old Yorke-michi.Insanely caring and responsive and understanding specialist.Thanks!
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July 7, 2024
There are pros and cons
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February 2, 2022
We were at a dermatologist's appointment about itchy pads. The doctor himself seemed good and sensible. But. They injected a hormone, supposedly it will pass quickly, it has passed. On the same day, the dog's general condition worsened and seizures began due to heart failure. How can you inject a strong drug into an old dog without fully understanding its health?! We were eventually saved by a cardiologist from another clinic, and the itch returned. Thank you, che)))
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December 27, 2020
This is one of the best clinics I have ever visited.
The attitude towards animals is at the highest level. There is compassion and a desire to help. All questions are answered seriously and with understanding (since you start asking everything in a row because of the excitement for your pet)
We were admitted without an appointment with a fever cat, told how to treat, calmed down. Many thanks to Nina Igorevna!
If it is important for you to treat your animal and you, as well as qualified specialists, then I recommend this clinic!
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August 15, 2022
Excellent vet clinic. Unfortunately, prices have been biting lately, but the warm attitude towards the customer remains.
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