I picked up my car from the USA
The office building's opening hours are from 8 a.m., but the window where you first need to pick up the documents is open from 9 a.m. I arrived at 8 a.m., I was 3 to the electronic queue. At 8:30 a.m., the ticket machine started working. I took the ticket and went to office 25. Around 9.10, I was already at the window. The documents were quickly issued and sent to the declarants. Friday, 3 applicants were working, there was 1 person in the queue at the window. It takes about 10 minutes to fill out the documents and receive the invoices. I read from the reviews that the cash register is slow to work before payment, there are a lot of people, so I put money on the card in advance and paid through erip. I sent the payments by e-mail to the declarant and went to the checkpoint to issue a pass and pick up the keys. I checked out in a minute and went to look for a car. I searched for a long time, about 30 minutes. I found it, took a picture from 4 sides and found the number on the metal (under the hood). I sent it to the declarant. I examined the car. At 10.50, I've already done everything. The declarant told me to wait for 5-6 hours, but at 13:30 she called me that I could pick up the car. I took the documents in 5 seconds, I did the pass for myself and the tow truck for 10 minutes (at the checkpoint in the 3rd window). That's it! Either I got lucky, or everything happens as fast as possible. Although I've read a lot of reviews and was preparing for the worst. Tip: arrive at 8 and have the money on your card, not on your hands. And everything will be fast.
It happened to arrange a car on a weekend when there was not a very large influx of people, it was in 2024. I was very satisfied with the work at all levels of registration, both in terms of speed and politeness. Even despite the fact that they forgot to tell you what you need to issue an electronic PTSD.
But at the same time, I bought a car for my wife last year and issued it at this vet on the second day, my nerves gave up and hired a declarant who issued everything.
I arrived, submitted the documents, paid, and picked up the car a couple of days later. Everything is as it should be. One caveat, it is necessary to look for a declarant, because those who sit next to the 25 window are almost always busy.