I came here to clear the cargo, the parking lot is large, the security is adequate (everyone will prompt and tell you), the toilet with washbasins is decent. Positive impressions from the visit!!!
The best customs office in Minsk, everything is always clear and prompt on loading, if there is a queue, it moves quickly in relation to other customs offices, I am always glad to come here !
I've been visiting this place for work for a long time.As always, everything is on top.the security staff will always tell you everything.The girls at the dock reception and giving are as usual.There's always order.there is only one negative for foreigners.They can 't find where and where to go beyond the docks .the territory is always clean.the snow is removed in winter.
I often come for customs clearance.
In my opinion, this is the best customs in Belarus - they work fast, the parking lot is huge! I would also like to note the politeness and professionalism of the security staff, who independently accept documents and issue passes at night, as well as help to park.
Once I lost my wallet on the territory, but I was already in Brest. Someone from the security staff found it, found out my number, called and returned it.
When will civilization come to this place??? Why should the driver show a paper security pass, which is a big problem to issue plastic ones??? Why does the customs clearance last for 2-3 and sometimes 4 days, and if more than 10 codes you can stand for a week??? Who is to blame for this??? In the old days, it was possible to leave 2-3 hours after entry, but now what kind of cataclysms or do you need to get more money from the client???
The most expensive is the SVH, but in your personal account you can view the details of the cargo and make an application in advance for unloading the car, which speeds up the service time. Of course, they wouldn't charge 40 rubles for a few taps on the keyboard - in general, it would be great.
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Доминик с торрента
Level 5 Local Expert
May 7
The people here are adequate , everything is organized , accessible and understandable . They act clearly and quickly . Squid fishers are beautiful . If someone doesn't like it, I suggest you go to beltamozhservice, which is located on the Slutsk highway, and try to quickly remove the container. Then write down what they wished you and what kind of kindness .
The storekeepers and staff on the first floor, where the customs is, don't know how to communicate with people, I thought maybe I didn't come out to face them, but alas, I waited more than an hour for the docks, I noticed they communicate like this, and the collective farm itself is a collective farm, I'm sorry, not everyone is there.
Fast customs is good. Polite staff. They give out vests if they don't have one of their own. Loaders work like on a conveyor belt, very quickly and professionally. They help with the paperwork. The operators are also polite
In general, the norms, I turned only to transport veterinarians, there are no questions, everything is exceptionally good, fast, 5 stars. A minus star is only for a paid toilet in the building.
I have been to this customs office several times, came for unloading. It was unloaded for a long time and stood for several days. There is a decent toilet on site. There is a cafe - canteen nearby, open from 12 to 15. You can choose to eat, but if you come after 13:00 there will be nothing left. There are no shops nearby.
It's been a very long time. And the most interesting thing is that they don't let you in with a passenger.Special thanks to all the girls from customs. The more they could, the more they helped, polite and friendly. Special thanks to Natalia from customs
The staff is more than adequate! There is a toilet and a washbasin for the driver. Everything is cultural, but the workload is high, therefore the waiting time for unloading is considerable.
Uploaded there on 11/27/2023. Everything was quickly processed and uploaded. Literally 2 hours for everything (to stop by, register, load up and leave). The playground was relatively clean, although it was snowing and the wind was strong. Knowing what customs is, everything turned out quickly. The staff are polite, friendly, always tell you where to go and what to carry.
Customs is like customs, it is mandatory to wear a vest , there is a lot of space, but by Monday it is crammed into trash. As for customs clearance, it all depends on the customer, his ability to pay.
In general, it's not bad, there is a toilet, but we need to run around with documents, park the car, hand over the documents, after being called by a broker (not by customs), we leave the customs territory and go. I asked the guards how to get into the shower, they don't know, although they say there is one. They are released quickly, there are no shops nearby, but there is a dining room nearby
It's not the first time I've uploaded. There are not many queues for downloading. You wait about 10-15 minutes and they load it right away. Quickly and efficiently
They do not unload in turn, no one cares that you have a perishability either. You've been standing in the heat with medications for more than a day. Horror
Despite the workload and customs clearance time, everything is clear, they try to work quickly and smoothly, just a lot of work)
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виктория м.
Level 5 Local Expert
February 7, 2024
Excellent customs representative - professionals of the highest level! If you need high-quality services of customs clearance, transportation, etc. - it's here!
It takes a long time to process documents, to walk far. The staff is different everywhere on the territory, sometimes they literally do not notice the appeal...