It seems like they are not interested in new customers at all. It took me several days to know the prices. Make a reservation for a session is impossible without online booking system. They answered for couple of hours and didn’t help to find time. Probably it is stylish, however the customer service is not good at all
When I bought a subscription, I warned that I had a small child, and even more so in the summer I went to individual classes and they earned me well. The child got sick, and out of 16 classes, I went to 1. I need to return to Moscow Time, I came to return the money or reschedule classes for the summer. In high tones, a 20-year-old girl said that I had come to create problems for them! At the same time, their hostess, who heard everything, turned out to be CHEAP! Because she just got up and went to another room! You WILL NEVER ACHIEVE more than you have! When working with clients, you need to be able to solve any issues! They refused to return the money, they did not offer any option, they did not give a subscription sale agreement! They don't care about you, your kids, and so on! When I brought them money in the summer, they smiled at me and asked how the baby was! When the baby got sick and I couldn't walk, that's it - you're already a problem for them!.... This is not a place for women, this is soulless money-making! At the same time, they are forced to treat the mat with smelly means after classes... For such money, it was possible to think about this issue differently! You just turned out to be cheap to people...
***All the coaches with whom we managed to work out are excellent, loving their work, attentive to each student, even in group classes! (Not all Russian speakers, but many duplicate comments in English, and in Armenian, by and large, it is intuitive.)
***The atmosphere is kind and pleasant, the managers are responsive.
***It is convenient that you can have a snack on the spot after classes, there are always fresh salads, bowls, desserts, drinks for every taste.
***It is always clean, they keep it clean all day, disinfection after each lesson.
*** The only downside is a very cramped locker room, so much so that sometimes you have to wait for someone to come out to go to their locker.
***Special thanks to the masseuse / kinesiologist Marina Hakobyan, for ten sessions she relieved pain (with protrusions for a minute!) and completely relieved tension and clamps. I already burst into tears of happiness when I was able to move for the first time without experiencing pain in my spine. Thank you! It was a great time! I'll be back with pleasure🌸
great workouts and coaches. if you are looking for Pilates or stretching in Yerevan, I recommend it.
the reception staff is not very attentive : (for several days they could not call back and announce the prices, they also did not respond on social networks. As a result, I got through, the classes themselves are great
We still need to look for such an indifferent attitude towards potential customers. The disgusting service is already at the moment when you are trying to find out prices and training options, I doubt that it will be at the proper level in the studio itself.
I have been waiting for information for two weeks now, I write myself - they respond in a couple of days at best. They asked for a phone number and didn't get in touch until I reminded them myself. And they contacted me in order to ask how to contact me, and then disappear again without any answer.
The desire to enroll here has completely disappeared.
Cozy atmosphere, professional trainers, Pilates studio # 1 , bonus-after the lesson you can stay for a massage and take lunch with you. I get a lot of pleasure every time. I definitely recommend it to everyone!
We offered to pay immediately for the 24th lagri session and the 8th Pilates mat session, when I said that I would leave in a month for a couple of months, the manager said you can freeze for 80 days, it was like the 13th session, now I'm leaving and she tells me that they can't freeze and the money is not returned. They did not give an experienced instructor in mat Pilates, she injured her knee. The instructor only looks at himself in the mirror and does not correct you. I don't recommend it