An excellent hotel, the staff is polite, it was convenient to solve all questions on whatsapp in advance, no questions to the room, cleanly neat, great atmosphere, entourage, and what great breakfasts are a good choice. I will definitely recommend it
I would like to express my heartfelt gratitude for the good-natured reception.
We were passing through, the highway to Petropavlovsk was blocked in a snowstorm and we had to look for a hotel with three children.
We arrived late at night, and we were greeted by a smiling girl at the reception.
While my husband was filling out the documents and paying, she gave me the keys with the children, since the children were sleeping on the move.
We felt warm and cared for.
The rooms are clean, towels, sheets, comfortable beds.
Unfortunately, I didn't have time to take a photo. We took a two-room suite with two large beds.
Many thanks to the staff and the owner of this hotel.
The rooms are clean, it's nice that there are towels, the relatively convenient location if you come from Russia is located near the old railway station, It's very nice that there is a mosque nearby! I would give this hotel 10 stars
I stayed at this hotel for one night with breakfast, transit through Astana. The room has a simple decor, but very clean, neat, the furniture and wallpaper are neat, without scuffs and stains, in bright pleasant colors. The bathroom has everything you need, toiletries, slippers, bathrobes. There is a kettle, cups, and water bottles in the room. The bed linen is snow-white and comfortable. It was quiet at night, I slept well. Breakfast was normal, boiled eggs and fried eggs, sausages of 2-3 types, cottage cheese, porridge, pastries, tea, coffee, generally you will not stay hungry. Of the minuses, I would note that in the bathroom and in the shower stall there are no shelves or hooks where you can hang laundry or put detergents, which is very inconvenient, should you put something on the floor when you wash in the shower? The TV is not working due to a bad cable connection. Otherwise, I liked everything, I recommend it.
The 1st one on the website says air conditioning in the room, in fact there is a socket only for the air conditioner. The 2nd window is small. It was very hot in the room. The 3rd was occupied by a set of towels and others was not all. Please buy a new iron. 4th cafe: the pastries are not fresh for breakfast, they wanted to have dinner or take something to the room, but they have a banquet. 🤦♂️. There are also advantages to the polite staff. We hope for the same money, the hotel administration will settle in other hotels in the Russian Federation or Belarus and look at its shortcomings and draw conclusions.
the rooms are very clean, tidy, the staff was friendly, I really liked it.The cafe has delicious food, everything was done quickly, I really liked it, I will definitely come back👍🏻
Great hotel! Located next to Astana railway station, very convenient! The staff is friendly, they respond to all questions immediately. The number corresponds to the description provided on the website.
I lived in this hotel for a day and I can safely say that I was cozy and comfortable. It's not expensive, near the train station and the staff is polite. There is breakfast. I think anyone who settles here will not regret it
Nice hotel, the staff are very nice people! Clean, cozy, pleasant, elevator! As they say, the soul is lying! Breakfast is included in the price! Convenient location! There is A Mosque nearby! It's nice! P.S. Thanks Guys for the work!!!
👍👍👍hotel. I stopped several times. I pre-ordered rooms by phone without any prepayment.
The rooms are clean and cozy. There is everything you need to relax.
I was pleasantly surprised by the buffet breakfast included in the price. I had enough to eat before dinner.
Good luck and prosperity. Alexander recommends
Does not match the description, no 4 stars
The furniture is worn out, the staff is not friendly, they do not clean the room, they do not even come in, you need to ask for water and toilet paper several times.
Breakfasts are a separate story, a very small selection and a bunch of mayonnaise salads that have already given away water, ate pancakes and boiled eggs with cheese
This institution was very disappointed, it is difficult to call it a hotel, it is also an inconvenient location, it is far from the center
We stayed at the hotel with a group of 30 people. There are no complaints about the numbers, but the food is disgusting. The so—called "buffet" is an everyday struggle (a struggle, since after 5 minutes there is nothing on the table) for moldy cheese, sour milk, cutlery and, God willing, at least yesterday's leftovers from the table.
For your money, a decent enough hotel with its pros and cons.
I'll start with the cons:
- Rooms without air conditioning, the part of the window that opens is not large, it is impossible to ventilate the room. If it's hot outside, it will be difficult to sleep in the stuffy air.
- Very monotonous and simple breakfasts, despite the buffet.
- Location from the city center.
Of the advantages:
- Friendly and friendly staff.
- Cleanliness in the room.
- Coffee machine.
- There are necessary hygiene supplies.
- The cost of living.
Great location, super helpful staff at the reception.
You can only stop by for such a positive attitude towards visitors.
There is a restaurant with delicious food and parking.
The hotel is normal!
Minus that there is no smoking room on the floors, you have to go down to the street (for example, from the 5th floor, at least there is an elevator)
A good hotel. It's clean and cozy. The only drawback is that the doors let all sounds through. It's noisy from the hallway. And there are no air conditioners. It is possible, of course, for Astana and unnecessary. But it was a little stuffy this summer.
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Айгуль Абашева
Level 4 Local Expert
August 6, 2024
A decent hotel for its price. We have booked for several days. After checking in, we found that the mattress was too soft, and due to problems with the spine, the doctor recommended sleeping on a hard mattress. The receptionist was super, reacted quickly, and the mattress was replaced without any problems. The girls at the reception are polite and helpful, well done. Breakfast is included, but I didn't like it very much: a meager menu and not all products of the first freshness
This is the first time in this hotel. I chose it based on reviews. Clear. The service is excellent, the staff is helpful. Breakfasts are delicious, there are plenty to choose from - everything .
A little better than the HOSTEL, they rented a SUITE, it turns out that a suite is the usual STANDARD, they went in for breakfast, wrote 8 in the morning there was nothing left, says you need to come earlier, 1 mug of tea is required for one person, 2 mugs are paid in the rooms additionally they do not give water to a room without a CARPET (CARPET) I DO NOT ADVISE AT ALL.
It seems that the hotel itself is not bad, very friendly administrators, clean rooms, payment by card, but there is a huge minus - the lack of air conditioning in the rooms, elevator and halls. We were in the summer and it was not possible to sleep at all! It felt like it was +36 inside, I had to pour water over the sheets to survive somehow.
Clean, cozy rooms at an affordable price, friendly receptionist. Near the railway and bus station, you can pass the time before the train. Accept the world cards.
The room is clean, disposable hygiene items are available, slippers are available. This is probably the only significant advantage. Poor noise insulation, near the mosque and the train station (there is no claim here), poor noise insulation in the hotel itself (you can hear everything that happens in the neighboring rooms). Superior double comfort room without air conditioning, the weather was not hot, so it's not critical, it will be hard at +30. The work of the staff is questionable too, for two days they could not bring a second set of towels, they said that the washing machine was broken and take it for granted. Upon check-in, the manager tried to inflate the price for the room, allegedly did not see the reservation on the booking website, and accordingly the discount provided. The included free breakfast is carried for a very long time, on the second day they brought absolutely raw scrambled eggs, which were cooked for thirty minutes. On the plus side, there is a minimarket in the hotel building, shops and cafes within a five-minute walk.
Clean rooms, decent breakfast and wonderful staff at the reception! Beyond all praise! There is something to compare it with, and the hotel staff is on top! Thank you very much, I liked everything, stayed for a few days.
As a hotel, everything is fine. Clean and pleasant. But we can assume that there is no breakfast. Coffee is absent as a phenomenon, porridge is also not provided. Only fried eggs in all iterations.
It's not expensive, the bed is good, everything is in the room. The room was without air conditioning in the heat, perhaps this influenced the assessment, and so the price corresponds to the content
Great place! I was looking for a place to spend the night near the old railway station and the choice fell on Qul-Khadisha.
I booked a room on Whatsapp in advance. I arrived on the day of check-in without any problems and received the keys. I took the cheapest room for half a day. The room is clean and cozy. Towels and bed linen are fresh, disposable slippers, toothbrushes and soap paste are in the shower.
The reception staff is smiling and friendly. You can also eat or order food in the room.
I really liked the hotel. Clean. Wide. There is a bedroom, a bathroom, everything is well organized. The service providers are also polite and friendly.
A man who is a guest will not regret-I think. "To a full house - nine bar" - as they say, you want to come back! ✊️🙂
I stayed at the hotel for half a day, from the plane, before the train. I liked the location near the car and the railway station. Standard room with a large bed. Everything is modest, there is a kettle and a mini fridge. But!!! There's hair everywhere-on the bed, in the bathroom. This is extremely unpleasant. Gentlemen, you'd better clean up! And something needs to be done with the windows. The room whistled so loudly from the windows that it was impossible to sleep. In general, it will do for the night...