Qwintry
195 reviews
August 12, 2024
You should not contact an absolutely inert and lazy office. And with sanctions, it is useless. The deadlines are the longest, the client doesn't care. In general, the desk rolled down.
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4
July 25, 2024
Everything is packed amazingly, even if it is a little expensive, but it is very reliable, fast and always packed to the highest standard. I always give preference to them!
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March 12, 2024
I have been using the service for more than a year. I order from EC, mainly from France and Austria, since there is no direct mail to Russia from there. I use Qwintry Economy as the most economical delivery. I receive a couple of packages a month. During all this time, there were no problems or complaints, I contacted support a couple of times for some little things. I like the way they pack - everything is safe and tidy.
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2
June 4, 2024
I've been familiar with this service for a long time, but the price was repulsive. As a result, due to an inadequate level of service, I left another forwarder, and decided to try to pay more. And I realized that there is a difference. The staff did solve some issues that I would not have been able to handle myself. Thanks to the technical support, I hope for further high-quality cooperation!
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July 7, 2024
Another package has arrived! The package was packed well enough, the shoes did not lose their shape. The delivery time is also acceptable! In general, I am satisfied with the service as always!
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May 29, 2024
I repeatedly order by parcel, the deadlines match, the goods are always the ones I ordered. The sizes are also exactly the ones in the invoice. Also use the help with the purchase, excellent service.
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December 11, 2023
I ordered cosmetics from the American website TACHA and another cosmetics brand, to the American Parcel warehouse. It turned out that they would not send my parcel to the Russian Federation, because cosmetics belong to prohibited goods. What I didn't check before placing an order at their warehouse. because I counted things and cosmetics the most popular and relevant items for ordering from America. When I was asked to forward this parcel to my friend in America, they told me that they could not do this, and I needed to make refunds on both American sites and return my goods to the online store. I did not receive a clear answer to the question of what the difficulty is to transfer to the courier, for forwarding in America. As a result, it was only when I said that they could charge me the same commission as if they were sending it to me in the Russian Federation. They agreed to send it to my friend with grief for the sexes. But not the delivery that I needed - fast, but some kind of Russian post. Summarizing, I do not advise you to have business with this company, minus a month for delivery, and a lot of time for correspondence, where you had to wait for a response for several days. As a result, I found a private contractor for Avito, who lives in America. She delivered this parcel to me in St. Petersburg, quickly and efficiently. if I'm not mistaken, through Kazakhstan. Private traders work better and more efficiently than this discount-free office.
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7
5
May 13, 2024
Everything is clear. we bought the right product, consulted about the restrictions, packed and sent the parcel quickly enough, the parcel arrived without damage. Thanks, I'll order more.
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1
June 9, 2024
I ordered NB sneakers from an American website. Delivery from the USA to Moscow takes almost 40 days. A little longer than I expected. At the same time, I make a big discount on complex logistics routes nowadays. Therefore, I thank the Parcel team for their excellent work!
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May 26, 2024
The company is working perfectly. A very user-friendly website, everything is clear and without comments. I've also been using help with purchases lately. Everything is fine in general. I like.
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May 28, 2024
The parcel arrived from the USA to Moscow Time in a little more than a month. It's packed awesome- a very tight box, the whole thing is very well glued. The thing came without flaws, in the right color and size. For the first order, there is an obscure and transparent algorithm for the sequence of orders and payments.
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1
November 26, 2024
Everything is fine, as always. Top-level work, support is always ready to answer all questions
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September 15, 2024
Packed, as always, securely. Delivery is a little more than a month, I order for the umpteenth time, everything is delivered intact. All logistics are easy to track on the website, my delivery went through Berlin. It is possible to pay the fee for exceeding the order amount immediately through a Parcel, which simplifies the formalities.
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December 4, 2023
I have been using the service for a long time, there are no complaints, they pack well, it is convenient to use. There are delays in delivery, and the further you go, the less individual approach, but what can you do, there is a growing service.
But you can get something that you can't buy at home, or that is sold unreasonably more expensive
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8
2
July 9, 2024
A cool compact box, inside there were films with air so that the shoes would not rub against each other. We threw away all the extra and unnecessary boxes/pieces of paper. And we also attached a pleasant surprise - a bag of marmalade =)
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April 21, 2024
Great feedback! Apparently, the Parcel delivery service met expectations: it effectively forwarded the parcel and provided excellent communication throughout the entire process. The fact that the parcel arrived within a month and in good condition indicates the reliability of their service.
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4
November 29, 2023
I buy and send it not for the first time through a Parcel. So far, they have never let me down, although I have read negative reviews here, but I hope that karma will not let me down and I will not face another experience using this service. Support is quick enough to answer questions, as well as requests for ordering Help with the purchase and directly repurchase.
I receive parcels in high-quality packaging. Now, of course, the delivery time has become a little longer than before the well-known world events, but the most important thing for me is that the parcels arrive safely.
I am very happy with the service. I recommend.
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8
1
September 20, 2024
I like the convenience of tracking, as well as support answers in detail and not in bot mode, you can understand without asking many times.
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1
August 1, 2023
Everything was fine until one day some super-smart Qwintry employee refused to receive a parcel. Further communication with support can be copied into the book "How not to communicate with a client". Complete typos with links to their rules. Prior to that, similar packages had been received more than once and there were no problems. But, as they say, a friend is known in trouble. So here, they got to know the first problem. Of course, you can use it, but keep in mind that you will receive a lot of replies with unsubscriptions to any of your problems. No one will even try to help you or go to a meeting. It is better to look for a replacement, since there are plenty of forwarders today.
Additionally:
- Payment methods are limited, no one plans to add new ones.
- They can refuse to receive the parcel without warning and even then say nothing.
- The support service is disgusting, they constantly send unsubscriptions, they don't even try to help or go to a meeting.
- The dollar exchange rate is generally sky-high.
- The cost of delivery is not immediately obvious and always changes in a big way.
- It takes a very long time to process parcels.
- The old ugly website and the application are also backward.
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15
1
October 23, 2024
A great option for buying American auto parts. The parcels arrive in excellent condition
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April 30, 2024
The parcel worked as it should. I received the parcel and promptly sent it at the Quintry Flash rate. It didn 't take much more than a month to get to Russia . Notifications were received at all stages, the final point of issue was SDEK. Everything came in one piece.
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2
May 12, 2024
I've been using it for a long time. But recently, the delivery has increased significantly, the last delivery to Moscow took a month and a half. I had to go through a difficult quest with the clearance of the release of goods from customs, pay the duty.
But at the same time, everything is packed with high quality, delivered without damage.
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1
May 8, 2024
It was packed as usual in the best possible way, but the delivery was relatively long. In this case, it is clear that it was for objective reasons. In general, everything was wonderful... Thanks!!!
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1
June 8, 2024
I ordered sneakers from the USA, everything went fine, there were no problems. There was a slight delay at the end due to problems with the local carrier, but this has nothing to do with the parcel.
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June 27, 2024
The product has been shipped from Germany for 2 months, the Parcel does not report a clear status and forecast dates in any "we are doing our best". It seems that nothing is being done. The photo is out of stock, as the product has not arrived
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1
May 11, 2024
The last parcel from overseas was delivered intact, although the product was quite fragile (I used the additional packaging function). The delivery time was slightly longer than usual, but not critical.
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1
June 16, 2024
Excellent delivery service. 2 months on the road and a parcel on hand. Excellent packaging, everything is safe and sound. My best recommendations
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July 30, 2024
The parcel SUCKS!!!!! In Berlin, they referred to sanctions and checks, the parcel has already been in Moscow for a week and does not pass customs in any way!
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1
March 14, 2024
I periodically order vitamins and clothes through these guys.
I honestly tried to find a photo of the last parcel I received, but there is only a piece of unpacking and circles in the dialogue with my friend.
The parcel was delivered to Krasnoyarsk in 4 weeks, everything is in order.
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1
April 12, 2024
This is not the first time I have ordered through qwintry and I can say that the package is stably and reliably packed. Another advantage is the regular updating of the track number during the delivery itself.
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2
May 11, 2024
The package went for a little less than a month, as expected. As soon as she passed through customs, she turned up at the pick-up point a few days later and I picked her up without any problems. I am completely satisfied, the product meets expectations. Thanks Qwintry
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1
March 14, 2024
As always - the best service and the fastest delivery!
I have been using the Parcel for many years, I have brought more than a dozen parcels from the USA and Europe. The guys process incoming and outgoing parcels much faster than competitors. Recently, I have been using the Qwintry Smart delivery method, they deliver by plane via Dubai. This is somewhat more expensive than other methods, but much faster and safer in terms of possible freezing of the parcel at one of the European customs offices. I definitely recommend it!
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1
April 30, 2024
I want to share my impressions about the "Parcel". I have already received the eighth parcel from them. As always, the delivery from the USA to Russia went smoothly and without problems. All my goods arrived in perfect condition, which is especially important considering the long journey.
The "parcel" continues to delight with its attention to detail – the packaging was neat, and inside there was a nice bonus in the form of a new magnet for my collection. I appreciate the little things that make the experience of using their service even more enjoyable.
Reliability and quality – that's what makes the "Parcel" my reliable choice for international deliveries. Thank you for the excellent service and customer care!
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2
April 7, 2024
It's not the first time I order through a parcel - there are no complaints.
This time I made the delivery by the housekeeper, it reached the city in 20 days and was sorted for more than 3 weeks - the parcel helped to file a claim for search.
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2
September 9, 2024
Everything is going well! He arrives almost on time. It is being tracked normally
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June 9, 2024
Be prepared for the fact that your order will not be delivered and the money will not be refunded.
I placed an order in mid-April, on April 30 the order was prepared for shipment and even sent according to information from the website.
After 3 weeks, I found that the status did not change and the product was still listed in the shipment, after clarification, the status changed to "paperwork".
The status has been unchanged for a month and a half. The support service does not indicate any delivery dates, the answer is "difficulties at customs, we do not know the deadlines."
There were no apologies for the situation and attempts to resolve the issue at any time during all the appeals.
Unfortunately, the money has been spent, there is no product and it is unclear whether it will be.
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7
November 20, 2023
We sent the parcel to the address of the parcel, the address is correct. The status is delivered, they claim that they did not receive it. They can't contact the carrier, they say that I have to deal with it myself. Naturally, if I could figure it out myself, I wouldn't order this service.
The indifference is maximum. I do not advise it, I lost more than $ 1000.
Package Number: 9434611206209303528785
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4
2
October 18, 2024
Everything came in one piece. Good packaging. The package from the USA went on for about a month.
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January 8
For many years, consistently the highest quality! Recommend 👍
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March 12, 2024
I have been using the Parcel since 2018, the service is always at the highest level. The packaging is reliable, there is the possibility of payment in the crypt, a route bypassing the EU and their sanctions, insurance with full refund in case of damage. The last time they showed themselves well, when, upon arrival of the parcel in the Russian Federation, the border guards detained it for a month, and the Parcel staff kept me informed of everything that was requested from them and what they are doing with it now. In the end, everything was resolved well and I have the package. I will also use it and I also advise everyone.
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2
October 9, 2024
Everything is fine, I have been ordering for the 9th time, delivery ~ 3 weeks from the USA.
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March 15, 2024
Thanks to the Parcel for all the help with the purchase and delivery from the USA and everything came in integrity with the Qwintry Smart delivery method, then transferred to boxberry ABR303841867 for delivery!
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2
November 26, 2024
They bought out an order that they couldn't place themselves because of the sanctions. Drove sooo long, but I waited) everything is intact, tracked. It turns out to be expensive, but I understand that complicated logistics are to blame. In general, I recommend it!
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July 7, 2024
I've been ordering for a long time and I'm very happy with everything! There was not a single negative experience, all issues were always resolved promptly.
The application is intuitive and very convenient! I'm happy with everything
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January 9, 2024
Thank you very much for delivering the package. All things are safe and sound. We ordered children's and adult items at the oldnavy store, gapfactory, Tommy. com. All the items are very high quality, especially my favorite Tommy Hilfiger.
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4
November 24, 2024
Good packaging
The product is not damaged
It is possible to request a photo of the goods
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1
September 7, 2024
I ordered the product and bought it back for a long time . Debt delivery . I do not recommend ordering there.
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1
May 24, 2024
I ordered goods through a parcel several times, always the delivery is on top! Here's the last package, they brought me sneakers
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May 13, 2024
The package took 38 days. Everything came in one piece. Tariffs have become slightly higher than the market, in my opinion. But out of habit I choose this service.
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1
January 23, 2024
A very long response from the manager (a week), in connection with which I lost the discount in the shopping cart and the action for free help with redemption at the first order. I am very disappointed with this organization.
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