So-so office. We've been living for a month and a half, and until you write / call yourself. As a result, they gave away a non-working device with the diagnosis "we don't know what it is ...". "Most likely a computer, but this is inaccurate. But the controller is definitely alive." I changed the computer - a controller error. The crooked-armed "master" also tore off the wire in the loop, instead of restoring it, he tore off the return wire in the roller and twisted them directly, sealing them with a tiny piece of duct tape. I threw an asterisk for not being expensive, but I highly recommend it.
Disgusting work of the operator on the phone. First, I announced the cost of the master's departure to the house. I had to ask my husband if he would be at home. I call back and they prove to me that there was no such conversation and she did not voice the cost of 40 rubles, then arguments followed that it would be cheaper to bring them to them. I've never had such a circus before! What is the problem for a girl operator to study what services the service provides? And if a mistake has occurred, he will apologize, and not lie in spite of everything.
They brought a children's electric scooter
When diagnosing, they said that it was about electrics, repairs up to 70 rubles
Accordingly, the price tag was 70 rubles for repairs, and after 2-3 weeks it stopped working. The girl at the reception should be easier with clients and give more information about the subject of repair and the repair itself. The result: the first and last time there
Я очень благодарна мастерской по ремонту техники за их отличную работу! Когда мой робот пылесос перестал работать, я решила воспользоваться услугами этой мастерской - и не разочаровалась.
Общение с сотрудниками мастерской было профессиональным и вежливым. Они объяснили мне процесс ремонта и предоставили оценку стоимости работ. Меня своевременно информировали о ходе ремонта. Работа была выполнена качественно и в сроки. Я очень довольна профессионализмом и мастерством команды.
Особо хотела бы отметить бонусы, которые предоставила мастерская. Например, гарантию на работу и скидки на будущий ремонт.
I turned to this service with a TV malfunction (the backlight was gone). The receptionist answered the call, even though it wasn't 9 a.m. yet. She convincingly said that everything would be fixed in one working day. And it turned out to be true! Well done guys, thank you.
Now they are constantly repairing my electric instrument. And a discount for regular customers. In general, well done, they work well.
I asked about the repair of the TV. The staff arrived on the same day a couple of hours later and took the TV to the service center. The master quickly identified the cause of the breakdown and called the cost and time of repair by phone. The prices for the workshop's services are acceptable, the work is completed within the agreed time frame.