The hotel needs renovation. Plaster is falling off in the rooms. Problems with hot water.
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Rudy 203
Level 8 Local Expert
April 25, 2022
Nice city hotel. Polite staff, decent breakfasts, excellent rooms, fast wi-fi. The spa is slightly outdated and needs renovation, but the massage therapists are excellent. The pool is not huge, but solid, semicircular in shape. A small restaurant with good cuisine.
When checking into the non-smoking room, the smell was terrible, as if the company had been walking in it for a week. Towels and bathrobes are old, washed. The bed linen is clean, white, fresh, comfortable. The TV is working intermittently. The breakfast is a buffet, not particularly rich, but also not modest, delicious. Very good sound conductivity at the walls, everything is audible, I would like to help finish what I started with the neighbors ...... Cleaning is being done. The staff is polite. An iron is provided in the room upon request. The overall impressions are good, you can live.
A good hotel. Often when we arrive we stop there. Good delicious breakfasts. The buffet. The swimming pool is a gym. Everything is at a good level for this price
Constant problems with demagnetization of keys, breakfast is modest, croissants are tasteless, it is possible to order scrambled eggs or omelette at breakfast, but they forgot to make my order, and then the plate just stood and cooled, they could bring it to me if I waited 10 minutes anyway.
The reception staff is very pleasant and caring.
I liked everything very much. Cozy, calm, polite and friendly staff. We booked a standard room, but on the day of arrival there was no one available and we replaced it with a junior suite. For the cost of the standard.
I liked it very much.
Quite a decent hotel. Friendly staff. The room did not have a pleasant smell, it was changed without problems and unnecessary conversations. As a result, I extended my stay beyond the planned period.
The pool is cold
The rooms are old with shabby furniture
When checking in together, they put one set of personal accessories
The breakfast is varied, but there is no dress code.
People in outerwear come in and shake it over your food.
I want to tell you about my stay at the Ramada Almaty Hotel, Republic of Kazakhstan.
Upon arrival at the hotel, I had to wait 25 minutes to check in as my phone booking was not entered into the booking system.
It was terribly cold in my room, the heating was not working. No one answered my request for an hour. I had to personally go down to the front desk.
The level of service is disgusting.
The director of the hotel, Sergey, is absolutely not competent and does not solve the problems of the guests. Terrible service. I will never recommend this hotel again.
The management of the hotel, amateurs!
The quality has dropped to zero. I was a regular guest of the Ramada chain. Apparently their time is up.
A good four star hotel good service location in the center nearby there is a gas station nearby there is a cafe market also nearby there is a hospital and a morgue
The rooms were nice, but the TV didn't pick up the signal in all the rooms. In one it shows, in the other it doesn't. The breakfasts are good: porridges, omelets, etc.
It needs repair,plumbing!Audibility is terrible.The breakfasts are wonderful, the interior is good!The staff is responsive!But the price does not match, of course, like everything we have in principle!But I don't mind visiting this hotel again
In general, the hotel needs renovation, all the floor coverings are dirty and you can walk straight along the trampled paths! The wallpaper is peeling off, there is mold around the edges in the bathroom. The food is good, but the service suffers from the waiters, there is little experience.
The old, old furniture, the old interior, the carpet is all stained, the curtain in the bathroom is all dead, it is unknown to whom it stuck before you. Her staff is very loyal, or rather indifferent to you. Terrible breakfasts, there is practically nothing to choose. For the money that this hotel is on display, it is better to choose another one.
The repair was needed 10 years ago, the bathroom in the suite has lagging wallpaper, cracks everywhere, etc. Who is used to living in the Ramada-definitely not in this one
I got tired of breakfast on the second day. The rooms are dead, the contingent of guests is not the most pleasant. On weekends, at night, you can see girls of low social responsibility and drunken hotel guests with them
The rooms are incredibly comfortable. We stopped twice. The cost of the room includes a pleasant hammam, a comfortable swimming pool and a gym. The location is very convenient: the center is close, the Medeo - Cimbulat cable car is 30 minutes by taxi. The staff is very pleasant and polite. The breakfasts are great. I'll come back here with my family.
The hotel needs to be renovated, but the most important thing is to change the towels, they have clearly already worked out their own. The breakfasts are quite meager. If you stay for more than 3 days, it is better to go somewhere else in the morning. The staff is friendly and helpful. Another disadvantage is 1 bottle of water per day, the rest is for an additional fee. By the way, this is no longer comme il faut, many hotels provide water without restrictions at the request of the guest.