Great hotel! Very clean, the rooms are sooooo spacious! The linen was changed daily, the air conditioners worked. The Georgian cuisine restaurant was very tasty, there is a large selection on the buffet, and the dinners are wonderful! We were very pleased with the warm welcome of our Kazakh friends! Thank you🫶
For the first time in Shymkent and in this hotel. I really liked it, clean, tidy silence, very friendly staff, attentive to the guests, delicious breakfasts. There were 6 days, if we go again, we will stop there again!
A great hotel. The rooms are super class. The rooms are decorated in the highest class. Everything is clean and comfortable. There are no words. The breakfasts are delicious. Only one disadvantage is that the receptionists are a bit rude.
Here is the hotel.Polite staff.It is very clean and cozy.We liked it.The room is spacious, the breakfast is chic, buffet style.Spa and jacuzzi balalarymyzga unada.Now only to you
Unfortunately, the hotel left a negative impression. There was only one set of towels in the room at check-in, and although I asked for a second one, it was brought only after repeated reminders. Wi-Fi is formally available, but it absolutely does not work — it is impossible to use the Internet. The breakfasts also leave much to be desired: the choice is modest, and the quality of the food is average. I do not recommend this hotel if you expect a comfortable and hassle-free stay.
A pretty good hotel. The scale of everything was amazing, parking, hall, room and bathroom, everything is big! Room service for 3, they can leave dirty dishes and the like, but sometimes they were cleaned..., so the overall rating decreased. There is a middle-class shopping mall and a highway interchange nearby. Downstairs there is a disco on weekends, which absolutely does not interfere with relaxing, the sound does not penetrate beyond the perimeter of the bar. In general, I recommend it for everyone.
Clean and cozy. There are not enough convenient outlets in the rooms. On the 6th floor of the hotel there is a hookah chain "Mint" with good cuisine and cocktails
It was very pleasant to be in this hotel, everything in the room is perfectly clean and bright. Everything you need is available. The kitchen is amazing, everything is delicious. I really liked it.
Well, such a mid-level hotel. A weak breakfast. It's beautiful inside. The numbers, in principle, are for four, there seems to be nothing negative, but in general there is a general feeling that something is missing.
Всё хорошо в этом отеле: большие номера, вежливый персонал, удобные кровати, прекрасный спа комплекс. Разнообразный завтрак. Но снимаю звезду за то, что в номере интернета почти не было. Работать приходилось в лобби. В наше время в таком отеле считаю это не допустительно.
A good hotel, standard for chain hotels, the room is comfortable. The main advantage is the spacious rooms. Of the minuses - there was no coffee machine in the room and breakfast is completely boring. The interior of the lobby is for an amateur, a little comical now all this "gilding" looks, in my opinion.
Вся красота внутри. Шикарнейший понарамный вид. Уютная обстановка. Чистота в номере. Я очень довольна, что посетила такое красивое место. Побольше бы таких красивых гостиниц в Шымкенте....много чего ещё можно написать, но советую самим посетить это прекрасное место.
Cleanliness and order everywhere, very decent breakfast (buffet), spacious rooms, all staff speaks Russian, there is Parking in front of the hotel, views of the city, highway, so it's a little noisy with the window open.
We stayed in March 2024, the hotel is super! The service is at the highest level, everything is within walking distance, the breakfasts are very tasty! We will definitely come again!
It seems to be an interesting design solution , good finishing materials , but the rooms are already so old, the furniture is simple and breakfast was at 3.
Great place! Wonderful staff! We lived with my husband for a week, rested from the heart! And we slept well and it was delicious in the restaurant! And the staff is extremely friendly and helpful! Thank you very much!
Just a great atmosphere, decent service, smoking is not allowed in the room, a fine of $ 50, I do not advise smoking out the window, the hotel security service graze the windows from the street
Приехал в этот отель в командировке, жил неделю. Отель практически новый, ремонт свежий, все новое, сделано со вкусом и очень красиво. Хорошие конференц залы, оснащены всем необходимым, как техническим оборудованием так и доской и т.д. персонал очень вежливый, приветливый, уборка номеров хорошая, постель свежая, в номерах имеется все необходимое, по вечерам в фойе гостиницы играет живая музыка.
Хороший отель, вполне заслуживает 4 звезды, из плюсов:хорошие номера, спа с удобным графиком работы, вкусная еда в ресторане,приветливый персонал.
Хотелось бы улучшить: сервис клининга-не тщательно убираются в номерах, плохой напор воды в номере.
O
Ok
Level 7 Local Expert
July 18
A strange hotel, the rooms are located around the perimeter of the atrium, all the doors open into the common hall, hence the noise insulation is at zero, like in a roadside hotel. There is some kind of ill-conceived soap in the room, there is a sink in the middle of the wall, the toilet lid is tilted, cars can be heard through the windows, plumbing is cheap. They put towels on one, although they stopped by as a family. The upper floors can be heard flushing the toilet in the room. A lot of gilding; the interior is for an amateur. Coffee at breakfast is not tasty, porridge without sugar and salt. In the lobby, drunks are screaming all night, they don't let you sleep, and this is called Ramada. The staff is incompetent. We will never go to this network again
Everything corresponds to reality as they write about themselves
The best hotel in this city from all the chains in Kazakhstan
The best management and service
Шикарный отель, соотношение цена и качество. Разнообразный завтрак, приветливый персонал, хорошая косметика и просторные номера с прекрасной кроватью и очень приятным бельем
Всё супер!Останавливаюсь уже в третий раз в этой гостинице, всё на уровне.В номере всегда убрано, есть всё для удобства, даже биде.Номер просторный, светлый.Хороший замок на входной двери.Лишний раз никто не беспокоит.Правда вечером часто слышны голоса с соседних номеров, но терпимо.Завтраки, Спа, обслуживающий персонал-всё на уровне.Персонал весь приветливый!
Очень все чисто, персонал приветливый, вежливый. Буду рекомендовать. Расположение отеля удобное, рядом расположен торговый центр, рестораны, не подолеку есть базар.
Awful. The price-quality ratio does not match! There was no hot water in the room when checking in. There was a set for 1, although there was a reservation for 2 guests. I had to move. The new room also had a set for 1 guest. The hotel is new, but the renovation does not match.
The breakfasts are super, the location is also not bad, the staff is polite, but one big minus is that the walls are very very thin, everything is audible
Almost everything is fine. The buffet is large and varied. The beds are soft and comfortable. The rooms are large and comfortable. Minus the dirty plumbing.
I was in a superior room, the room is very clean! The administrator (though I didn't remember her name, a young Russian girl) is a professional in his field! Recommend
Хороший сервис и кухня. Разнообразный шведский стол на завтрак и приветливый персонал. Номера просторные, отдельно хочу отметить панорамное остекление.
The rooms are clean, everything is there. Of the cons, only the shower rack is broken. But this is not a complaint, but a wish, basically everything is super. The spa area saves you in such cold days of winter
Прекрасное место для проживания и отдыха.
Всегда чистые номера, ежедневная уборка, замена полотенец и индивидуальных принадлежностей. Достойные завтраки (шведский стол) в комфортное время (с 6:30 до 11:30). Вечером в центральном холле живая музыка. Очень вежливый персонал, готовый помочь в любой сложившейся ситуации.
Всё очень высокого качества. Еда очень вкусная. Персонал приветливый и вежливый. Чистые и комфортабельные номера. А ещё живая классическая музыка каждый вечер! Как и полагается сети отелей Ramada по всему миру.