We have a difficult trip to Kazakhstan and we have a big group check-in at the Ramada in Turkestan. Our expectations were met 100%. The hotel is excellent, there is absolutely nothing to complain about - clean, cozy, quiet rooms, excellent and varied breakfast. Separately, I would like to mention the responsive and friendly staff and in particular an employee named Maftuna - a very great professional and just a good and friendly person! I definitely recommend this hotel!
I always try to write honest reviews so that people know where and what they are going to, since I mostly look through and rely on them when choosing a particular place or institution.
Maybe someone will be helped.
We booked a room at the Ramda Hotel 3 weeks before the check-in date through booking.
The day before, the hotel manager wrote and said that there was a malfunction and overbooking, they would not check us in, and offered another hotel with a -1 rating as an alternative, the reviews are often terrible.
In order not to delay, we actually came from another city, discussed the situation in an extremely unpleasant manner and somehow found a place for us.
In general, the nerves will not return, of course.
Turkestan is a pleasant city, but the service is not ready from the word at all!
Three stars just because I liked the hotel as a whole!
The location is convenient!
On the downside, the curtains do not blackout, at night it shines like a lamp, as well as from a crack under the door.
Partying near the shopping center does not allow you to sleep.
There is no coffee at breakfast in the morning (( as well as in the room.
Of the advantages, convenient location, beautiful area.
Underfloor heating in the bathroom and in the room.
Towels and all accessories are available.
The bed is soft.
Tip, if you book a room at this hotel, call and specify that you will be checked in when you arrive.
In front of many people, they just took it and turned it around that day!
I wish the hotel to improve the service, after all, you do not rent an apartment for daily rent. And I want to be sure, choosing you, that upon arrival I will not be left on the street!
Pleasantly surprised! A very nice and comfortable hotel for a reasonable price! Breakfast, coffee, tea, butters, butter in short, satisfying! The room is clean!