Excellent staff, responsive. Everything is very convenient in the hotel, the beach, the restaurant. And there is a heating pool on the territory of the hotel!
The hotel is very nice. I've been there twice already. Good location. The sea is nearby. The metro is nearby. Dubai Eye shops are nearby. The rooms are huge. Everything is just super. The second time we were at the beginning of January 2020. We arrived early in the morning. There is an opportunity to change clothes and lie by the pool while the room is being prepared. And instead of 15-30, we were settled at 12-30. It was just nice. Thanks to the hotel staff for a wonderful stay
The classic four. A very decent hotel. Good food, friendly people. But the most important thing is the place. Excellent location, 5 minutes to the sea and the same to the Marina (Walk). The heated pool at the end of January was also beautiful.
It's a pity that you can't put-5.
I have never seen such a nightmare (even in Turkish 3 fifteen years ago)
Cons
1. Crazy dirt (partial photos attached)
2. Very old and broken furniture (the cabinet did not open at all)
3. Piggish attitude towards guests (the bed has not been changed once in 7 days, 2 large towels for 4 people, 1 hand towel for 2 toilets, 1 set of detergents for 4 people, etc.
4. There are no glasses, cups or coffee for breakfast all the time.
5. I made the bed for us with the child myself and then only after I demanded to bring the linen (which was also not there at check-in)
6. Cleaning needs to be ordered every day!!!(and this is at the time of the Coronavirus)
7. Deliver the finished food for 30 minutes.
8. And what killed me at all (at dinner, the administrator gave the boy a small soft toy, with my little child (just like that, for no reason) I didn't need anything from them at all from the first day of my stay (this is a sewer), but here is elementary education (these are children)
9 There are only 2 hangers in the only broken closet.
10 The balcony is littered with cigarette butts from the upper floors, but no one began to clean them, even at our request.
Positive
The weather, but if it depended on the hotel, it would be pouring torrential rain over it ☔ 😄
It would be possible to put up with this if we went there for 3 kopecks (although there is an attitude to guests here), and here the price was the same as at neighboring Sheraton and Hilton.
I don't understand at all where such reviews come from?
And it is not the coronavirus's fault that the furniture has not been repaired for 15 years and the rooms are not cleaned.
The shame of the Emirates!!!
The hair (not ours) lay on the floor for all 7 days 🤢
Nice, quiet hotel, very convenient location, beach nearby, good food, service, polite staff. Thanks to the maid Anneliese lgromnok for her work, thanks to her the room was clean and cozy.
good location, and the rest of the hotel is three stars, and the service is decent
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Andrey N.
Level 13 Local Expert
May 17, 2022
The air conditioner did not work in the room for 5 days.
The restaurant has tea and coffee only at lunch.
The service is not 4 stars.
The reception does not respond to complaints.
I do not recommend this hotel, although the situation in the city is good.