We entered this RSC at 09 in the morning and here on the second window the girl "Yurenya Olga" with a smile and positive energy helped us fill out all the necessary documents regarding the apartment rental agreement.
Thank you to her and your Billing Help Center for customer support.
Parking is a bit difficult, but the staff is getting nicer and nicer with each of my rare visits. The girls are making noticeable progress. Good luck to them and peace of mind)
The specialists know their job. As a rule, there are not many people, they work quickly, communicate correctly. There were enough passport officers on the day off to serve everyone.
Thanks!
I rarely write reviews.
But really, that woman who makes an apartment rental agreement is super. Dolgobrodskaya 5 is an excellent RSC.
I did it on Rokossovsky 106, it's really full of trash. It feels like it's in another country.
They are campaigning for a newsletter subscription, like promoting a new product. In fact, the work of the same program and the sending of notifications are not monitored. As a result, there is a monthly incomprehensible penalty, but the program is to blame
It is quite a convenient settlement center. There are almost no queues. The staff is polite. The only thing is that the working hours of specialists, in particular the passport officer, may differ from the work of the settlement center itself. I don't know why this is, but we had to wait an hour or two for the passport officer to start work. So check in advance.
Like any state institution. Neither good nor bad. Everything is as usual. Everything is on paper and handwritten, despite AI and the age of computer technology.
Actually, it's good [the workers are staying away, but maybe they should add someone to help them?!].
Not fast.
And when the steps will be repaired, especially when they slide and it's already the middle of December...!
We were surprised, for a state institution, if something is not clear, they will explain it quickly. I changed my passport, everything is friendly and understandable.
Queues are constantly due to a shortage of employees. and the repair of the entrance area, which took years. Is it really so difficult to repair the stairs quickly?
An excellent center, all issues are solved professionally within the framework of the law.Good service, no long queues.Excellent staff.Thanks to all the employees of the center.
I called all day to calculate the rent at the phone number indicated in the application 323 93 28 (spec. according to com. calculations) at the specified time Mon-Fri-from 8-00 to 20-00! No one answered the phone! I rate it as unsatisfactory service.Not everyone can leave work and go to find out their incorrect payment of rent. I recommend that the higher-level organization establish feedback with the public and answer calls!
We registered it quickly. They helped with the registration
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Екатерина О.
Level 6 Local Expert
October 13, 2023
The institution needs a normal website where the documents required for various procedures will be detailed. Many people waited in line to find out that they did not take this or that piece of paper. Employees try to 👍
Disgusting RSC, not only are specialists slow to think, but this RSC is a classic example of bureaucracy
I sympathize with the people who are served here
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жанна радкевич
Level 4 Local Expert
August 18, 2024
The service speed is 100 points, I received a certificate in 3 minutes!!!!! If only they worked like that in all instances!
Convenient working time is until 20.00, usually there is no queue or waiting in line for 5-10 minutes, fast service! Minus a star for the lack of ordinary politeness, employees can calmly not greet, roll their eyes, "hiss" and talk rudely!
Sometimes you can run into a not very polite specialist, but I was lucky. We always came across good ones, we saved them in difficult situations))) once I even took a chocolate bar to a woman, so I helped to arrange everything quickly
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Виктор Глинский
Level 21 Local Expert
October 23, 2022
We signed a lease agreement. The girls clearly explained all the questions and suggested how best to do it.
The conversation was high-pitched, strained. I would like specialists to study the quality standards for customer service and the courier to carry documents several times a day (if necessary and in quantity)
They work well and are polite. Not always, sometimes some people are in a bad mood. But we are all human beings, and women face stupidity every day. They can be understood. Therefore, 4 , not 5 stars
I came to see the deputy. To the boss, I didn't get an answer to more than one question, he flaps his eyes and doesn't understand anything. How can you put an illiterate person in a leadership position!!! After that, I turned to specialists, the girls immediately answered all my questions. Thanks to them. And the deputy needs to be changed!
Disgusting. Queues. The last time I came, for help, and they were quarantined!!! And I have a 4-month-old baby. I don't really want to drive once again. My husband is not given a certificate - we are registered in different places. Now we have to go to the Signalers, 6- the edge of the city. Really, there was nothing closer!