Raschetno-spravochny tsentr № 1 Pervomayskogo rayona
Directions
Ushod
510 m
Kiryla Turawskaga
288 m
234 reviews
March 13
We visited the center twice: to prolong the lease agreement and to terminate it.
Everything is well organized: an electronic queue, the necessary forms are available, comfortable waiting and service areas.
It is also important to treat clients politely, who have to explain more than once what to write and where (in my case).
You can also set up a workplace with a computer where all forms can be filled out electronically and then printed out.
Thanks! The staff is working well!
See original · Русский
March 26
I like the room, there are queues mostly during the day. But for some reason, the specialists here are very relaxed, I'm surprised every time. Once, during an appointment, a specialist was dealing with her affairs on the phone with hysteria, communicating as if nothing had happened with another specialist. It's unpleasant, there's no discipline or basic decency. And today, on March 26, at the reception at 21:17 they wanted to turn it around, a female specialist with blonde hair said that there was a huge queue there!!. I went to look, and lo and behold, there are a couple of people and free specialists walking around casually, absolutely freely. That is, it's just a hoax! Why are you misleading me?! Moreover, 5-6 coupons in a row just passed by without people, that is, they called them and there was no one there. I have vague doubts, did the specialists take them themselves?? We finished my question slowly at 21.44. I didn't detain anyone, the specialist was already at a low start home with me. I understand that people get tired, but not to the same degree of arrogance?!
See original · Русский
December 20, 2024
It is located INSIDE the building, the entrance is ordinary, not separate. There are few pointers to find. At the same time, the location of the cash register center itself is strange: you first need to find the door with the inscription "DZYARZHPASLUGI" and guess that this is a cash register center. Then you go in and there's a big space where the girl behind the counter is hidden. You need to approach her and ask for a ticket. Honestly, it's extremely illogical and ill-conceived for people who got here for the first time.
They gave me a ticket and sent me to the 1st gym. In front of me (judging by the coupon, there are only 2 people to replace my passport) and 3 specialists. The hall was almost empty. I've been waiting for AN HOUR!!!!! just change your passport.
For some reason, everything took a very long time. The staff is polite and works with high quality, but due to the fact that you have to do a lot of things that people themselves have to do, because no one UNDERSTANDS anything AND THERE IS NO ONE TO ASK AND EVERYONE MAKES MISTAKES, you wait for a meeting with a long-awaited employee to finally do everything properly and fill out, the staff just do extra work with by every person. And there are clearly not enough employees (although a huge number of tables are provided).
For some reason, employees have examples of filling out forms, and if you make a mistake, you sit and rewrite everything with a specialist and waste your time and someone else's.
Wouldn't it be easier to make sure that people are informed as much as POSSIBLE IN ADVANCE? (not just one sheet, but many options for filling out and paying with consistent actions for first-graders!)
And just one additional employee to whom you could contact BEFORE calling a specialist would solve so many problems and time losses!
See original · Русский
8