the passport officer works from 11:30 a.m. there is not a word about this on the website, only the general work schedule. for people with young children, this is a setup.
there is an air conditioner.
There are few people in the morning.
young employees help, prompt, correct mistakes.
The low level of qualification of employees. Always unhappy. Boorish. Although there are no people in line for them, they are still annoyed about something. I advise you to install surveillance cameras there. Maybe at least they will start working not in sleep mode.