Very qualified specialists prepared all the necessary certificates in the shortest possible time, gave useful advice and the information I needed. Everything was explained in the most detailed way. They were very delicate, they tried to help, I haven't seen such an attitude for a long time. I turned to several specialists several times and each time I met such a wonderful attitude!!! Thanks a lot to the employees!!! Among the employees, I would like to highlight a pleasant lady named Stella, I did not remember the last name, but I will not forget such a name! While helping me with the documents, she had the patience to answer the phone, manage to prompt other colleagues. There would be more such specialists in different fields!!!
There are no questions for the passport officers, they will help you clearly, quickly, explain and politely ask, but some utility specialists are old women who do not know how to use MFPs, they send copies of the documents they need to the first floor. Instead of asking "do you want to receive communal services by e-mail", they simply give a statement pretending that it is mandatory. And the interior is outdated, of course.
I applied for a passport replacement and was pleasantly surprised by the quality of service: everyone was very friendly and caring, helped to arrange everything quickly, advised how best to fill out the form, explained and told everything in the process, answered even "stupid" questions with a smile :) and all this at the end of the working day. I didn't notice any big queues. On the ground floor, you can print photos or take photos for documents. To confirm the payment, it is enough to name the payment number in the erip.
I want to thank the workers of the RSC number 4 of the Leninsky district for their sensitive and attentive attitude in solving my and the child's issues. Everything is very fast and clear, competently. I especially want to thank the passport officer who helped me to apply for a child born abroad. Thank you from the bottom of my heart.
I've visited twice, but I don't want to anymore. On the first visit, I thought it seemed, but after the second one, I realized that this was a pattern. The service is disgusting, they talk through their teeth on the verge of rudeness. There is no desire to come and communicate with the specialists who work there again.
Well done! Our specialists work quickly and without unnecessary questions, everything is clear and pleasant. Special thanks to the head of office 1, it does not require too much, it does not find fault, everything is OK.
Repairs in the RSC would have been better, but it would have been 5
A good rsc. We signed a contract for a long-term lease of an apartment. In the first office in the window, the girls are very responsive, they explain without nerves that I, as a foreigner, am very pleased. Thanks to them, I hope all people will be the same friendly to people, regardless of citizenship.
I have experience contacting the RSC Frunzensky district and I will tell you that RSC 4 works perfectly!!!! It is very rare to find queues, the passport officers are very polite and friendly. Utility specialists explain why and how... I'm thrilled!!!! Thank you for your excellent work!!!!
Housing and communal services in a word, it's dirty, everything is dirty, having arrived from another area, it's somehow not pleasant to go there, the specialists are polite
I have been contacting the RSC more than once, only pleasant impressions. The specialists are friendly and competent, they will always help and tell you how and what to fill out, they will advise you on any questions that arise.
Specialist Bezlyudova S.A., under the pretext of frequently flying cartridges, sent copies of documents to the photo studio on the ground floor. I had to stand in line and pay the money.
It is very far to go from the city center.
There is no paper to write.
There are no pens (you need to bring your own-the passport officer said in a rough form)
Samples are on the wall, you need to write standing on an inclined tabletop.
I managed to fill out a copy to replace my passport 10 minutes before closing-you should have seen it!!! In theaters, they don't perform like that, they took a form, eyebrows hid in their hair out of indignation, they had to put aside cosmetics, which had already been applied war paint to get home from work, indicated with a brightly colored nail (or a claw about 2cm) where to put the painting, where not to put it... Every word with the exhalation of whole lungs ...
They forced me to write a reminder when to pick up and sent me to my room, discussing with a neighboring passport officer what kind of fashion it is to come at the end of the working day, when it's time to get ready for home.
I returned the pen to the settlement window, only that woman gave the pen to fill out the form (from all 9 windows, no one had pens!!!)
Thank her so much!.
The staff in the windows are mostly women of age , with experience and know their job . On Saturday, of course, they did not print my personal account , but on Mon they called at the agreed time and everything was done perfectly. The location is not very convenient, there has been no repair for a long time.
They work normally, professional staff. You don't have to wait long, all requests are processed quickly. The location is generally convenient, but for the first time in the courtyards it is not immediately possible to find
There were no queues. However, I waited a long time for the monitor to be made, the wire was coming off
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Нина
Level 16 Local Expert
December 22, 2024
The staff will always tell you how and what. Some people don't have the courtesy. It's hard to tell by the number of people in the queues. In the evening, of course, more than in the afternoon
I liked the service, the staff was polite, the waiting time was acceptable, but one minus is that the Leninsky district is very large and it turns out that we living in the post office area have a very long way to go.Sverdlov was more convenient for everyone.
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Евгения Костюкевич
Level 10 Local Expert
April 12
Very good employees. They explain everything in an accessible and understandable way. Polite and calm
He is good , he is satisfied with his work, of course it is a pity that the building is old, there are no questions about work. The staff is polite, there were no problems
The settlement center at Sverdlov 19 was moved to 10 Goshkevich Street. I did not like it right away, since it is located far from home.However, after the first visit you notice the advantages:
Parking is available; the staff is more friendly and friendly, there are no queues, there is a room where you can make a photocopy of a document for a purely nominal fee.So, what is not being done is really for the best.At least this time.Thanks to the organizers of the process.
The people work well, but the place is very dirty. The RSC has been asking for repairs for a long time, there is a feeling that no one cleans there both inside and outside. I have to go there because I got an apartment. The place itself is dirty
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Наталья Терешко
Level 2 Local Expert
May 19, 2024
I applied for the issue of passport exchange. I was satisfied with the service in the sixth window by the passport officer Tatiana, very friendly and attentive. Thank you for your understanding and patience)
They are already training ahead of the approval of the housing code. Be kinder. If you are not satisfied with your work, change it. You would look at yourself from the outside. All the best to you!!!!
Minuses:
* Very inconvenient access by car
* There is a maze inside the building. For the first time, you will have to go on a quest to find the doors of the settlement center))
Positive:
* Good and adequate staff
An interesting place, mysterious workers. The floor above is an entertainment complex or a hall, I did not understand, but the ceiling is shaking, like in a reserved carriage. Everyone is responsible only for their own window, sometimes it seems that they don't even know who is sitting next to them. You will be very lucky if you come and there will be few people, then check it out at 4*, and so, you will be lucky)
Good employees, explain everything correctly, work, and do not pretend. I did not observe queues and jostling, so that you can fill out all the documents calmly and in a quiet environment.
They gave documents for the exchange of passports. One passport was changed due to the incorrect spelling of the patronymic in the Belarusian language. The passport officer made the mistake 25 years ago. And only now, thanks to the assistance of the chief, it was possible to correct this error. The location of the RSC is convenient for us!
I was pleasantly surprised by the politeness and speed of the staff! Only ballpoint pens are not enough if a large number of people are filling out documents at the same time)
The accessible environment is only up to the 1st floor, then people in a wheelchair can not get there.
There is no elevator.
But the staff is polite and attentive.