The specialists are competent, they know their job. The room would be neater and landmarks for the entrance. It was the first time I barely found the entrance.
Very attentive and patient staff. They are polite and correct in communication. The room itself requires aesthetic renovation and adaptation to modern requirements of the conditions for the provision of services. I haven't seen the electronic queue. There are two passport officers.
Everything went very quickly and politely for me here. The staff is very polite and considerate, ready to help to make everything faster.
See original · Русский
A
AV
Level 3 Local Expert
June 27
It's hot and stuffy in winter and summer. There are no places to sit properly, and there are always queues, especially to the passport officer. The room is just a shame, although regarding the transport connection it is quite ok. There is a great lack of air conditioning
This clearing house is just a mini-mini...
you definitely need a table with seating to fill out applications.
And then it's impossible to stand at the passport officer for an hour, in a coat, with bags in your hands, writing and rewriting these statements, it's impossible to concentrate, because there are dialogues from all the windows, and you have to stand in line twice more... Everyone is outraged by such filling, but no one cares about it...
And anyway, when will the passport office simplify the registration for people?
Fill out the card yourself, Russian mixed with Belarusian, in block letters, and without mistakes, standing up...
For example:
Let the passport officer herself enter into the computer what she does not get, because almost everything in the computer is necessary... She'll print out the card in block letters, and we'll check it and just sign it....
The work of the center is very slow, the girls constantly communicate with each other, distracting each other and slowing down the work. During the reception of documents, the passepartout ran away 7-8 times on business that was completely unrelated to me. As a result, it took 3 days to apply for a passport. One window is working, the second one is not opened at the request to speed up.
They helped me here, answered all my questions, and provided a service.
Of the disadvantages, it is incredibly stuffy, there are few tables for filling out documents, a queue.
The specialists are excellent, no complaints!