Everything is fine. The employees are all competent, attentive, good-natured, responsive. I even really liked the fact that you can get advice from just any employee. Thank you very much girls for your work. But this is about those who sit directly behind the cats.
The waiting time at the passport officer depends on the speed of writing with a pen , there are 3 windows , one window works with a pen , it is inconceivable to write everything with a pen in 2025, there is no automation and staff shortage , there is nothing new in general as always
They provide all necessary services.
The passport officers are different, I've been to different places, there are good ones, there are those who are harmful.
But overall, everything is fine.
I contacted the passport office about registration. I only regret that I do not know the name of the girl - polite, pleasant, helped, prompted, told. In general, thanks 😊
Usually, gloomy, angry women sit in such establishments. I was pleasantly surprised. Good luck to the lovely girl 🌼
I don't understand how you can do a RSC with three windows, working, but not always... Certificates, passports, statements and eternal queues are not very convenient and you need to stand in a small room in a large queue..
Illiterate thought out, while the passport officers will fill out the registration documents, 40 minutes will pass, basically 2 windows out of 3 work, if they made a sample to fill in arrival sheets, cards for example, they could save their time and visitors' time
An ordinary bureaucratic center, the spontaneity of queue formation is very annoying. Sometimes you can stand for hours behind a trifling certificate. But it should be noted that the staff are quite correct and polite.
They refused to issue a certificate, they were full of nonsense, referring to the wrong documents, given that they issued a certificate with the same documents 4 months ago. If he addresses different employees with his problem, you will hear different answers) A mess.
The staff is not very pleasant, raises the tone, works slowly, not friendly
1 window works, maximum 2
There is little space for visitors , but we found a place for flowers in pots
I have never seen a more terrible service. Specialists do not hesitate to express their dissatisfaction with the requirement to perform their duties. Eternal queues and "experts" chasing teas. I won't say anything about getting through.
See original
5
M
mas.ger
Level 14 Local Expert
July 15, 2024
The girls are working well.
There are always huge queues. People are evil.
I came 45 km here, sat from 9 a.m. waiting for a specialist, since he works from 11 a.m. I came at 11 o'clock, they told me that he was on sick leave, why couldn't I immediately say that the girl was on sick leave 🤨
Terrible service! They don't take the phone, and if someone did, they sent it to another specialist who doesn't take it. And so the whole day!!! It's just awful..
The girls work harmoniously and promptly - helping to solve any issue. I usually spend no more than 15 minutes. It is convenient that they work until 20.00 and on weekends.
An extremely unpleasant impression remained. They do not answer calls to any of the specified numbers on a business day, according to the schedule, Monday. I'm already calling from 9-00 to 9-40.