They will always answer all your questions clearly and competently, and help you with filling out documents. The only drawback is the lack of staff, sometimes you have to wait
Everything is fine. Like everywhere else, there are different workers there. Someone is faster, someone is slower and less competent. In general, they cope with their duties. I'm sure if you create an electronic database, it would be easier to work
I very rarely come across a passport replacement, the last time was 10 years ago. It's time to change, I've already forgotten how to do it. I found the old place, explained what was needed for this. I came back already having what I needed. And I haven't held a pen in my hands properly since 2017.I "messed up" something (but, by the way, correctly, forgetting that I was registered not where I have been living since 1973, but at another address) Alesya Vladimirovna # 7, thank God, sorted out my writing and filled it out herself. THANKS A LOT to her for that! Who else could politely and calmly deal with my "kalyaks - malakami" like that?!...... My opinion is that it is normal there, and normal People work. Keep it up !
Surprisingly calm and adequate staff. They patiently explained and answered all the questions. They quickly and without unnecessary nerves issued a residence permit.
Very dirty and garbage from overflowing trash cans around the building.
It is very strange and scary to look for entrance and exit by ads on A4 with the innovation "through iron doors".
Inside, everything looks like the corridor of an abandoned factory. Of the two or three doors to the windows of specialists, only one is open. There are questions about the work of the specialists themselves.
I can't believe it can be like this at all. Visiting this RSC leaves the impression of "horror".
There is constant discontent and rudeness!!! Even the head of the department managed to be rude!!! And this is not the first time. They only talk on a mobile phone, solve their business, and it doesn't matter that the person is standing in front of them!
It's just awful! A young woman, like, but completely inadequate! She came to make a passport for a child, I tell her one thing, she doesn't seem to hear me completely, I answer where she is registered, and she hammers her own, where did you come from?? She frayed all her nerves, started raising her voice at me, I couldn't stand it anymore, also changed her tone, then she started to move to do something, sitting, digging into one piece of paper as if on her first day at work.
They are really all nervous there, now I have read the reviews, it turns out that I am not the only one who has studied so far.
Patience to you people when you go to this vulture!! You can't call it anything else, it's a disgrace, not a respectable institution!
The authorities! Teach employees the basics of elementary education!!!
We arrived 40 minutes before closing time, I wanted to register my wife...they say we may not have time to arrange it, with such a hint, come like tomorrow. Well, I kind of understand everything, but I didn't come 5 minutes before closing time.
We turned to the passport officers, the women sit there like dogs, they can only yell, they did not give a clear answer to our question, they helped the pensioner (72), they refused after an injury to their right hand, like there is a paid department, and you go there. The service is at the "highest" level. Bums, just scratch your tongue. Tin, who will plan to visit this settlement center, stock up on sedatives 🙈🤷♀️🤷♂️😥
The young girl at the passport office does not have information on the registration issue. Gives an answer that is completely untrue. And in particular, when changing her last name, she confidently sends it to the BTI to REPLACE the DOCUMENTS for the apartment. And in fact, only a notification is needed from the BTI.
Basically, I made passports for myself and my children there. Everything is clear and competent. There are no queues. Experts will tell you how and what is best to do.
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Anonymous review
August 21, 2021
No problem at all. We are always happy to help and they helped me. An elderly woman with glasses . Good health to you .