Disgusting!!!!
They used to take it by pickup, the shawarma was delicious, the composition is what is in the description!
I accidentally saw on Instagram that there is a delivery from 20 rubles, I decided to order! They answered on the phone that there was no delivery and there was no delivery, then that there was no driver, etc.
That's okay. I ordered a classic and hearty one. Not only was it tasteless, the composition was different (there was no tomato at all, instead of a fresh cucumber, a couple of pieces of salted (and I specially took one where there was no salty), the cabbage was pickled or pickled! I've never eaten such filth! After a couple of bites, my stomach ached!
Either change your recipes, or the staff!
There were no complaints before, now I will bypass them!
Dear chefs, the recipe for the classic shawarma sauce does not include ketchup in any way! Besides, the shawarma is NOT TASTY at all!
As for the delivery, guys-4.5 hours is too much! Customer focus is at zero!
In a third-party company, one minute late - an order at the expense of the company! In my opinion, this is a very good incentive to work!
The girls who stand at the counter do not inform at all that the terminal is TEMPORARILY absent, do not report the waiting time at 5 o'clock, are not afraid of rejecting the product even after ordering. It feels like no penalties are applied to employees, they are not afraid of anything.
I gave 3 out of 5 stars for several reasons:
1. Some kind of pita bread is not very tasty.
2. The sauce on the filling is not evenly spaced, due to this, the shawarma is dry and only at the very bottom the whole sauce is collected.
3. There are often no ingredients (I'm talking about shawarma in a rustic way now).
4. The last 2 times when they ordered a Hearty one, the sauce in it was just burning, it was not possible to eat, although there is no spicy sauce in the description.
5. Sometimes it is simply not possible to order shawarma, because the waiting time is more than an hour.
And so in general, the shawarma is delicious (to our taste, rustic and hearty, if with the right sauce, not burning).
The staff is pleasant and friendly. Thanks a lot for that)