"Unfortunately, my experience at this institution turned out to be extremely negative. The staff was not only impolite, but also indifferent to the customers. I expected to receive help and recommendations, but instead I was faced with ignoring and dissatisfied faces. When I asked a question, they answered me with obvious annoyance, which is completely unacceptable for a place that positions itself as a service one. I hope the management pays attention to the level of service, otherwise I'm unlikely to come back here again."