Reikartz Sky Almaty
Address
Almaty, Nauryzbai Batyr Street, 99/1этаж 12-18
Business hours
24 hours
Directions
Almaly
1.33 km
Shevchenko street
49 m
Similar places nearby
185 reviews
September 30, 2023
Very Unhappy with the staff not at all foreigner friendly. Only meant for people who can understand and talk in their language.
Reception Staff thou helpful the reservation staff has flaw. Inspite of booking in three weeks in advance and emailing repeatedly, no reply is received.
And Inspite of requesting we are not happy with the room post arrival they couldn't change. As they were all booked, I repeatedly stated that room view on 12th floor has direct sight of a corporate and it would be really appreciated if changes could be made as we were on our honeymoon. They were helpless some ex employee from reservations whose email id is available on Agoda (site from which we had booked) had left and they were not aware about my request.
On the 12th Floor city, 1st day itself When we opened window people from opposite building office could literally see through.
The wifi doesn't work we have to go and stand near the gate to have full network. The tea pot stopped working immediately upon using during same day. Had to wait till next week second half to get it fixed.
I did so much research and although the reception staff were very helpful but the hotel needs to fix reservations staff Inspite of booking superior room it felt we are staying in below average occupancy.
Sorry but I'm extremely unhappy.. the location is excellent, the rooms are average the service needs serious training.
1
April 8
Nice view of the mountains from the window. They clean it up clearly. It's like hot water from the tap, and the young, helpful staff. Convenient location in the city center - I walked to all the necessary points! Wi-Fi is only good in the toilet, so that the elevator goes - you can press the door closing button all the time. The elevator entrance is to the left and inside to the right. Coffee for breakfast is not very tasty.
See original · Русский
May 13
Nice hotel near the city center
We stayed on New Year's Eve, we liked everything
Big clean room with a cool view!
We had breakfast included, the selection was decent, everything was fresh
The restaurant is located on the top floor, with access to the veranda, which offers a steep view of the city and mountains!
They charged an additional tourist fee on the spot
See original · Русский
