I contacted 11.03.2024 about suspension diagnostics. Wonderful service. I left the car for repair and did not have time to walk home before they called and said that the car could be picked up. Excellent staff. Recommendations for the car. Courtesy and prompt service. I was very pleased with visiting this service. I recommend.
It was not the first time, but with a long period of time. We were served pleasantly and did not ask many questions (insidious ;)). The work schedule, however, coincides with my schedule, but they work on Saturday.
I called during business hours, I didn't get through to any number. An hour later, I tried again, but there was no result. They don't call back either.
I rented a thickness gauge. I called and booked it... Communication, paperwork, everything is polite, fast and neat... They explained how to use it. I recommend it to everyone.
Wonderful service with the best craftsmen and very good and understanding people!
Special thanks to Anton, for his patience and huge gratitude for the work!
There used to be a lot of shops and some kind of revival. Now there are several shops (the 2nd floor is generally empty). And the negative experience left the store with bolts, the bolts were picked up incorrectly according to the sample, had to be returned
For a very long time they tried to make a collapse-convergence.. and after leaving, after a couple of kilometers I lost the hubcap from the wheel..
I definitely won't use their services anymore!
In principle, a good HUNDRED. They will help you in any way they can! But spare parts are not ordered or picked up by themselves. The quality of the work is fast and high-quality, as far as I can tell.
Everything is on the case without unnecessary work and services, quickly and coordination of every moment of repair with the client. Good advice on what needs to be done first and what can wait
Thanks to the helpful young man at the reception. They helped solve the problem with the hood lock, explained why this problem occurred and did not charge me anything. Very nice and polite staff!
I called, ordered spare parts with the master. I gave the car away in the morning, they called at lunch, take it away. Fast, the prices are reasonable.
Excellent service. I changed my car, at the end of the tire repair, they told me about the shortcomings that I had and that I did not know about. The prices are reasonable.
I came to change the wheels. So it's not enough that the mechanic told me to remove the protective caps from the nuts myself (since he can't do it), so I had to roll the wheels onto the machine + they don't have the right key for 19 with thin walls. I had to give my head to 19. Hmm....I did 70% of the work myself. And they took it as it should be.
Excellent service , everything was told in detail , there are never any problems with them
You 'll come to others and let 's breed , change it , change it !
The most honest service
Initially, they called and agreed to break up, they said they were free. We arrived, it turned out that we had already started repairing some kind of car. They asked how long they had to wait, and said, "half an hour." OK, we're waiting. In fact, we waited for 2 hours, if they had said earlier that they would be doing it for a long time, we would not have come here. It's hard for me, being pregnant, to sit and wait for so much time. No one apologized, as if that was the right thing to do. They also cheated on the price, initially they said the price for tire fitting was 43p., as a result they counted with weights for 50p., and someone asked them to do stabilization? It was impossible to ask, with or without weights?! I do not advise you to contact here.
See original
1
6
В
Виктор
Level 7 Local Expert
January 9, 2023
A great place, there is a lot for cars. Both original spare parts and aliexpress
I asked the service for help on 06.01.. The administrator listened to me on the phone, clarified some questions with the master and said, come. I arrived, the car was immediately taken to the lift. The locksmith guys did well, they immediately figured out what the cause of the breakdown was. I quickly went to get a part, fortunately the sale of spare parts is nearby, they replaced it and everything is super.
I put a strong four, just for the fact that the master could devote more time to the client. And not communicating with an acquaintance (I had to wait until he was distracted from the "secular" conversation, after contacting him), a personal conversation on the phone, between smoke breaks.
And so the guys did well.
See original
2
Анастасия Стасевич
Level 5 Local Expert
August 16, 2021
We wanted to change the oil and filter in the car, we called to make an appointment, the administrator said there was no need to make an appointment, we work until 7.
As a result, we arrived at 6, to which we heard that replacement is not possible today or tomorrow, and all the car mechanics are sitting on the street, why was it necessary to mislead and tell them to go in that case? Wasted time, disgusting attitude towards customers!!! There were no apologies or other suggested options from the administrator
The best service station, I have been SERVICED for five years. No complaints to the staff, just good wishes to continue in the same spirit!!! They always communicate well and politely, help and do their job well!!!
Not a bad service. I serviced 3 of my cars there for several years. They do everything quickly, there have never been any complaints about the quality. Sometimes they couldn't figure out a floating problem in one car, they diagnosed it for 3 days, called back, but they couldn't find what the problem was (which disappeared in the end), so they didn't even take a penny for diagnosis, time, etc. Payment is only for the result. There was also another controversial point that turned into a conflict, but after the owner of the service station contacted me himself, we found a common language and the situation ended acceptably for both sides.
In general, it is not a bad place, where, in case of problems, you will not need to run through courts and instances in search of the truth. Personally, I will feel free to contact you again.
Another advantage is a pleasant waiting area, coffee machine, TV, and Internet.
Separately, I would like to mention the shift supervisor named Anton. A comfortable person who understands perfectly and does not try to deceive.
Like everyone else, it's hard for them now. I really want everyone who works there to survive - to keep their business and the money invested in it. Hold on, and we'll come to you sometimes. We need you!
Thanks to Mikhail for the collapse-convergence!!!!
See original
1
Светлана Казакова
Level 3 Local Expert
November 4, 2019
I think it will be enough to say that due to the negligence of the guys from the service, four people's lives could be on their hands. The pads were replaced - thanks for the promptness! Kia cerato with Moscow license plates...On 02.11.2019, we visited you...I think you remember such a car...They said 20km would knock...which lasted much longer in fact. But the bolts on the calipers? Shouldn't they be twisted? Do you see them when you change the pads? Should I tell the car owner about this? In general, thank you for noticing everything in time (after replacing the pads, the knocks are still different) and stayed alive! Well, we found a service on the highway and the guys did everything quickly there.
I have repeatedly applied to adjust the convergence of the wheels. The work is carried out efficiently and promptly with the issuance of appropriate documents. I recommend.
On the phone to my question after I named the make of the car and the year (car without brains): can you change the fuel and oil filter, as well as check the operation of the fuel pump, because the car is gaining speed unevenly? The answer was simple- we don't do that. And he was ready to hang up. I had to clarify in detail: are you changing the filter? Answer: We are changing it. Apparently, for employees of this service station, unscrewing the fuel hose and checking the operation of the pump by the method of flowing / not flowing when turning the key is a difficult level.
Thanks a lot guys =). they made me my swallow. Backstage, cables, tire service. everything is working well. They pointed out the problems that I have and that I didn't even know about. everyone told me what to do, they told me everything. Thank you guys so much.