I put an iron in for repair. It turned out that the board, which is not available, was burned. They called and said that they were powerless to repair. I came to pick it up - voila, 25 rubles for diagnostics. I also agree if the client refused to repair... I don't refuse repairs, but they refuse me. And pay 25 rubles. Okay, if it was beyond repair, otherwise they just don't have such spare parts... Why did you take it? Why wasn't they warned when they took it that they would have to pay for the diagnosis? The answer of the "specialist": "You should have been warned, I did not take the iron, what are the claims against me." So they should have warned you when taking the order after all? Neither in the corner to write, nor on the fence, but SHOULD THEY have said? Am I supposed to look for the dude who accepted and make claims against him now? I need repairs, you can't do it, why do I need your diagnostics? And by the way, the amount of diagnosis, even in case of failure, is not indicated anywhere! Neither on the stand, nor in the form! I don't even know if they opened it at all! Charlatans!
An unpleasant situation happened.
The puncher was brought in, it was necessary to change the cable, because He's been killed.
The application stated "problems with the cable"
, the receptionist said "we'll call you back later".
They called back. For the replacement of the cable 75p. I'm shocked. 75 rubles?! Riley?! For replacing the cable with a puncher, which costs the same 75 rubles?!
75 rubles for replacing the cable is a lot, we say no, it is not necessary. I'll take the hammer away.
The answer was good, but you will be charged 25 rubles for the diagnosis.
DIAGNOSIS OF WHAT?! There was no diagnosis in the application, and why do we need diagnostics? the cable is broken and they said to change the cable at the acceptance?!
And they compensated this fee of 25 rubles by the fact that many people come, do diagnostics for free and they go to do it themselves, or elsewhere.
But why do diagnostics if you just had to change the cable?
By the way, today I stopped by another repair company and changed the cable.
Replacement of the 15p cable.
Cable (2 meters) with plug 11p.28kop.
Total 26p. 28kop.
It is not clear where they got 75 from.
In general, I'm not naked in this company.
And I don't advise you, there may be pitfalls. Not stones, but straight cobblestones for 75 rubles.
Customer orientation is not their strong suit, from the word at all. Starting from the site, where the amounts for repairs are indicated: "The cost for all work is 35 rubles." Why mislead people? Then write at least: "FROM 35 rubles." I am generally silent about the diagnosis of 25 rubles... In general, in the style of some kind of scammers, honestly.
In vain, I did not immediately pay enough attention to the "bell" when, when visiting the office, I saw an extremely "satisfied" client who had been sorting out relations with employees of this institution for a very long time.
As a result, in general, I don't recommend myself to set foot anymore and others! There are much more decent service centers.
They brought the soundbar for repair, broke the grille that covers the speaker, they could not subdue it, they said that the cable was torn, as a result they brought it to another service and, lo and behold, they did. And these flaws demanded 30 rubles for their crooked hands
I gave my phone for repair. They fixed it quickly, neatly, the phone has been working for a month - there are no complaints. Thank you very much. I will come here with household appliances.
They brought in a cooler with a problem about heating the water 1 time, repaired it for almost a month, took it away, started turning it on at home, and water poured out of it.
They brought it in 2 times, the problem with water was solved for 2 weeks.
They brought it in 3 times since he still hasn't heated the water, for another 1.5 weeks.
As a result, the cooler does not heat the water, but the light bulb now shows that the water is heated. And for this we were charged 140p
I handed over a coffee maker and a kettle. I am very satisfied with my work. You did a great job. it works perfectly. we did everything in the shortest possible time. I advise everyone. the price is very low. If something is broken, I'll come here right away.
I repaired the microwave oven, diagnosed it quickly, called back, consulted, and offered several solutions to my problem with different prices and different warranty periods. The repair was made within 2 days.
I am glad that I applied and definitely recommend it to others!
Horror, I am writing a statement to the police, they do not take money from the card, they do not give back old spare parts, they are rude, expensive, it seems that they are cheating..I don't recommend it