I contacted the Samsung washing machine by phone. The breakdown was characterized by an error on the scoreboard. On the other end of the line, they asked me what kind of error it was, fortunately, I asked on the Internet what kind of error it was, and I answered what the global network offered. I was told that I need to see what it is and what it is eaten with, wait, I'll call. It was the second day of waiting for the call. THEY DON'T TAKE CUSTOMERS SERIOUSLY!!!!