I would like to write a "positive" review about the company Remik LTD., more precisely, not about the company itself, but about the communication of staff with visitors, or rather the manager Krivenko Svetlana Nikolaevna. When I started communicating with her, she began communicating with me not as a client, but as a person who came to her house and began to beg, hello "madam" this is your workplace, not your home, and I am a client.
Then, in the process of so-called "communication", I tried to move the calendar that was on her desk, clearly in front of my eyes, she began to grab it and say that the calendar would be right here. So for understanding, if I had to write something down, I would have to do it on my knees, because of this calendar, that's what I understand customer orientation (for clarity, I put up photos of how workplaces look like in normal organizations). Well, I think I'll swallow it and continue "communicating" with her further, taking out my phone to show the photo to the "person" and show in detail what I want, but here there is a mute pause, she began to tell me to take my hand out of her personal space. I have a question Krivenko Svetlana Nikolaevna "are you" in your right mind.
After that, so to speak, "communication", I asked her to introduce herself and indicate the place where her supervisor is, but here is just a comical situation.
Her head of the department sat and just smiled at all my claims and said that she had not heard or seen this whole conversation, in order to call this employee and, so to speak, find out the situation, she took the position of an ostrich "neither saw nor saw, nor do I know, and in general "you The fool."
So far, dear management of Remik LTD, I ask you to draw the attention of the management to this employee and her workplace, as well as to the head of the order acceptance department. If you continue to work in the same way, I'm afraid you won't have any customers left.
Thanks for your attention!
Waiting in line to cut the material does not make sense, since there is no queue, everyone is doing their own business, and out of turn serves their friends, there is no product range
I don 't want to go to the remix , I have a disgusting attitude towards customers
We have been waiting for half an hour, the manager is not in place during working hours