I really did not like communicating with this woman, I called on the phone, told about the watch (what was wrong with it), she communicated very rudely and arrogantly. You don't want to take watches to such workers for repair.
I brought a complicated watch, tried to disassemble and repair it to the last, but did not immediately refuse.
When nothing worked out, they gave the address of a specialized center. Everything is polite and respectful. I respect such masters.