On the phone, the operators work fine, but at the pick-up point, I would put zero if it were possible, there is a queue of customers, he takes the goods from his acceptance, then he does not have delivery, does not issue an order - wait for the answer until the exchange appears - it's somehow not even professional, I don't even want to deal anymore with such an organization, 10/22/2024
Everything is fast. But unfortunately the spare part did not fit (we selected it), so there are no questions for the staff. The only negative was brought for a refund, they said no at the checkout, come another day (this is who buys for cash) we were lucky that we made the payment by card. We attached the card to the terminal and the money was returned within 2 days.
The phone support service is working fine, however, when I came to get spare parts, I was met by a disgruntled employee… When I asked for accounting documents for my accounting department, she told me with displeasure that I needed to talk about it in advance (I warned about this on the phone) and I got the impression that I owed this employee something. Give a lesson on business ethics to your employees!
The Internet service is normal, everything is clear and simple enough. The staff represented by the seller leaves much to be desired. No attention to customers. The seller does not take into account the order at all, ignores customer questions. I do not recommend it because of the staff at this point.
Excellent online store and prices there are a lot of things in a good price category, I recommend a lot of cars for work, see the assortment, compare who is looking for he will find
This is the best auto parts store, with pleasant prices and very pleasant operators, they will help you pick up the spare part you need by phone, the pick-up points are located in convenient places (almost all near the MKAD)
The store with the lowest prices and the smallest margin on goods. About 10%. The administrative resource suffers from this. I think it will improve soon. Five points for the prices, the rest will be fixed
I advise you to put a mannequin in the place of a sales employee. He will look better than a live employee. The attitude towards the buyer is boorish. It feels like I came to his house and demanded to vacate the apartment.
I liked the car wash well, there was a cafe next to this building when I was waiting for the car to be washed, I went to eat the service is super, and the food is decent, special thanks for the Caesar salad sooooooo delicious.
The best online spare parts store, definitely! A large selection, Reasonable prices, Excellent service, call back immediately! Good luck to you and promotion!
Prompt delivery of the goods to the pick-up point. An instant call from the manager to clarify the details of the order. Convenient location of the points.