A pleasant hotel. The lobby is already a bit "tired", but overall everything is very good. The food in the restaurant is expensive and the buffet is monotonous if you stay for a week, but the service is excellent. The room is always very clean, cleaning is daily. Swimming pools, sauna, gym are of course a good advantage
The hotel is not young, but everything is decent. The promenade on the coast is a 10-minute walk away, the breakfasts are quite European, there is a business lunch, the rooms and halls are decent and clean. Nothing supernatural was noticed in general, but there are no glaring flaws either. The service staff are young guys, often they only study.
Overrated service in a chain hotel. Breakfast is for a fee (something in the region of 1200 rubles). In general, it is clean, cozy, near the sea and a lot of cafes. The hotel has a good gym and an outdoor swimming pool.
If money is not stressful, then this is a great option for a vacation.
Good location in the city center on the waterfront, the service is excellent, they try their best for guests. The only negative is the poor mobile connection on the conference floor
The service, the staff, is top notch.
One of the best places to stop during a work trip.
The breakfast is amazing
Thanks for the service, we will definitely come back here!
Nice hotel
A solid "three", but not a "Five"
In any way, The service is pleasant, the reception is excellent!
Cleaning is very weak, you need to control everything and ask to take out the trash or add tea.
The breakfast is very average, the buffet is quite simple.
It's close to the sea, but you can't swim on this beach, which is near the hotel, you need to go to clean beaches, by taxi 10 minutes.
In general, it is suitable for a comfortable stay without any special claims
I liked it, the pool is beautiful, inside it resembles an overlook from the movie shining is very beautiful, the breakfast is great, but I probably wouldn't pay 7 thousand tenge for it.
Very nice hotel! Cozy, clean, beautiful. The pool is nice, with a wonderful view! Polite staff. The room is excellent - standard. The breakfasts are great.
The Renaissance Hotel is very disappointing, does not match the 5 stars. The business room is DIRTY upon arrival! The windows of the hotels are all dirty! They haven't washed since last year. We ordered lunch at the restaurant, soup of the day (they said fish soup), brought borscht from yesterday's leftovers!
I really enjoyed my stay at this hotel. The work of the staff is at the highest level, everyone is polite, helpful, ready to help in everything. The hotel is not new, but clean, everything is in excellent condition. The rooms are also clean, cleaned daily. Nice outdoor pool. There is a wild beach nearby.
Expensive, rich, gorgeous. The only moment for breakfast on the buffet was pork sausage, which caused extreme surprise. As it is, all the guys are polite and involved.
The reception staff didn't like the word at all! They forget requests or take a long time to fulfill them! Also, they are completely unfriendly. I give them a score of 2!
I liked the cleaning by 5! I liked the breakfasts and the restaurant staff. Everyone is friendly and helpful. The breakfasts are quite varied and delicious. They are also rated 5!
The pool inside seemed muddy and dirty, we swam outside. If there are no mattresses on the sun beds, they are quickly covered. The pool staff are friendly and helpful, although one of them was uncooperative and unfriendly, but overall, we are satisfied.
The location is good - near the embankment, delicious restaurants, shops, pharmacies
I rested here with my husband for 3 days. I really liked the hotel. The staff is attentive and polite. The rooms are clean, cleaned stably. I didn't try breakfast, I got up late. The food on the menu is quite tasty, although it seemed to me that the price was too high, it is better to go to the restaurants on the embankment. Prices on the waterfront are not cheaper, but everything is much tastier when you eat in the company of the sea.
I really liked the outdoor pool. There is no beach nearby that is gentrified for swimming, so a pool with a sea view saves you.
The place is beyond praise! Attentive staff, polite staff.
We rented a conference room, there is everything you need from equipment and other equipment to make the event at the highest level!
A good hotel. Cozy rooms 😊 Rooftop pool, delicious varied breakfast) convenient location to the sea 👍
The staff is polite and friendly.
You don 't even have to go to the sea 😀
The hotel is good. Manta rays for breakfast are top)) delicious and hearty - just right in the morning))
But there is a smell of dampness, stagnant water: both in the lobby and in the room
And it would be possible to put better shampoos and gels, something branded.
Nice hotel. It is not cold, not stuffy, cleaning every day, average noise insulation, buffet breakfast + order of an omelet with a filling of your choice , swimming pool, gym. The sea is visible.
Caring, courteous staff. The rooms are clean and spacious. I especially want to mention the work of the restaurant. Everything is very tasty and most importantly: the dishes were alternated so that they did not get tired in 2 weeks. Thanks to the boss and his team!
We ordered a horse meat steak. The waiter clarified the degree of roasting. As a result, they brought a piece of stewed horse meat with sauce 🤭 delicious, but not what I expected
Personally, everything suits me completely. Service, comfort and cleanliness in the rooms, food, swimming pools, sauna, everything is at a good level. Cost = quality. And Gregor is so handsome.