The waiting area is not equipped, it is desirable that there be a coffee machine, because sometimes the waiting is long, and only tea is available, and car maintenance is actually not bad
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Валентина Малашевская
Level 10 Local Expert
May 19
The price of the driveshaft (original) is higher than in Moscow, it was already changed there.
The headlight bulb was replaced and so on in small things.
The details are the originals, they were confirmed in Moscow.
They broke the bolt, it was good that they had a native with them, they immediately changed it (in justification, this happens quite often - not only in Belarus), of course they had to pay for the replacement.
In general, we are satisfied with the staff and service 👌
Adequate good staff, but the company's policy of smelling something is a minus, but because of the competence of the staff, I give 5 stars. Samondyk locksmith is the best! I spent 2 hours of my time, which deserves honors!!!
The staff is young and polite. When buying a car, they explain everything in detail and arrange it quickly. The only disadvantage is that car maintenance at the station has become very expensive.
I contacted this car dealership about replacing the timing belt and filter oil, after the replacement there were extraneous sounds under the hood and vibration. After contacting them again, they did not find any reasons. But the car has turned from a new one, as if you are driving a thirty-year-old car! With another appeal, not only did I pay a lot of money, I received the same response with the recommendation "turn on the music louder so that the sounds could not be heard"! 😣I have no complaints about the manager Ilya Kozubovsky, but I do NOT RECOMMEND repair and maintenance in this place to ANYONE, so as not to waste my time and nerves.
Terrible attitude towards customers! The price on the website for the promotion costs 40,600 rubles for a Duster. They have reserved it, they call you back already for 1500 rubles. they call it more expensive.... I ask how you have an official website, in response, the price on the site does not mean anything....? What kind of Scoop is this??
Then it turns out that it is also defective with scratches on the hood, you will fix it yourself.... Is this a service like that??? Do you have a hundred, can't you repaint or order a new one, are you offering a new car to the client ...!?
I will write a complaint in writing to the management yet.
the staff at the service is irresponsible. The cabin filter felt like it had been kicked in. the air filter was also installed incorrectly.as a result, the lambda band and the air supply sensor flew out. and the drain plug washer should not change.it is for the entire service life.well, for the beauty of 1 star
I was in the salon as soon as it opened, so I was served without a queue, unlike in Soligorsk, where, due to the fact that cars are sold like hot cakes, the queue for service is two weeks. We'll see how things go from here.
Moscow salons are still far away, but progress is on the face. It is necessary to tighten up the theory of some managers, otherwise there is clearly not enough knowledge....